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Quality Inn Smyrna

2.5 star property

Photo gallery for Quality Inn Smyrna

Desk, laptop workspace, iron/ironing board, free WiFi
Standard Room, 2 Queen Beds, Non Smoking
Lobby
Free daily self-service breakfast
Desk, laptop workspace, iron/ironing board, free WiFi

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
190 Stadium St, Gateway North Plaza, Smyrna, DE, 19977
  • Place, Bayhealth Emergency Center - Smyrna
    ‪4 min drive‬
  • Place, Delaware State University
    ‪9 min drive‬
  • Place, Dover Mall
    ‪9 min drive‬
  • Airport, Millville, NJ (MIV-Millville Municipal)
    ‪93 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(46 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(22 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Smyrna

With a stay at Quality Inn Smyrna in Smyrna, you'll be within a 15-minute drive of Dover International Speedway and Bayhealth Emergency Center - Smyrna. .This hotel is 7.6 mi (12.2 km) from Snowland and 8.2 mi (13.2 km) from Delaware State University.

What's nearby

  • Bayhealth Emergency Center - Smyrna - 4 min drive - 5.2 km
  • Delaware State University - 9 min drive - 14.8 km
  • Delaware State Police Museum and Education Center - 9 min drive - 14.8 km
  • Dover Mall - 9 min drive - 15.1 km
  • Dover Downs Casino - 10 min drive - 15.8 km

Getting around

  • Philadelphia Intl. Airport (PHL) - 69 min drive

Restaurants

  • ‪Wawa - ‬7 min walk
  • ‪Royal Farms - ‬3 min drive
  • ‪McDonald's - ‬5 min drive
  • ‪Wendy's - ‬3 min drive
  • ‪Pizzeria DiMeo - ‬2 min drive

About this property

Quality Inn Smyrna

Hotel in Smyrna with free breakfast and a fitness center
Quality Inn Smyrna offers 70 air-conditioned accommodations with coffee/tea makers and hair dryers. Premium cable television is provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 70 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Don't miss out on recreational opportunities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access and a vending machine.
Take advantage of the hotel's room service (during limited hours). A complimentary self-serve breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include complimentary wired internet access, a business center, and express check-in. Free self parking is available onsite.
A complimentary self-serve breakfast is served each morning between 6:30 AM and 9:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free self-serve breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 4:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Smyrna
Quality Inn Smyrna
Quality Smyrna
Quality Inn Hotel
Quality Inn Smyrna
Quality Inn Hotel Smyrna

Quality Inn Smyrna Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 314 out of 1000 reviews
Rating 8 - Good. 342 out of 1000 reviews
Rating 6 - Okay. 178 out of 1000 reviews
Rating 4 - Poor. 96 out of 1000 reviews
Rating 2 - Terrible. 70 out of 1000 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Drew

Blood stains on blanket ,shower curtain, shower senior hand rail, tissue box
Stayed 2 nights in Oct 2025

4/10 Poor

Christy

Travelled with family
Disliked: Amenities, property conditions & facilities
There was no breakfast available when we checked out at 9am. Our bathroom had heavy water damage. Vending machines were empty.
Stayed 1 night in Oct 2025

10/10 Excellent

Melissa

Stayed 2 nights in Oct 2025

4/10 Poor

Geoff, Hertford

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff did bare minimum, including engaging with customers (me). Rooms and hallways were incredibly hot. Bathroom had damaged sink. Television very small. No USB charge ports in the room. Had to move the furniture to find outlets.
Stayed 1 night in Sep 2025

4/10 Poor

Patrick

Travelled with family
Disliked: Cleanliness
The shower curtain and area around the tub were very dirty, stained, mildewed. Washcloth was stained/dirty. We were woken early by an alarm in the next room. Breakfast was minimal. The hotel was hard to find. There are no signs on the road.
Stayed 1 night in Oct 2025

6/10 Okay

Catherine

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room had stale smelling towels. The complimentary bath supplies were either empty or half used. There were items left in the fridge. Not sure when the last time the room was vacuumed. The TV was old and made a horrible noise when first turned on. The only good thing was the bed was very comfortable. The staff were not friendly and usually sitting around in the lobby or nowhere to be seen.
Stayed 4 nights in Sep 2025

2/10 Terrible

Akpe

Travelled with partner
There is a terrible smell in the lobby and in the room. Towels are dirty. I have to go to Walmart to get bed sheets and towels to use. I couldn’t have coffee for breakfast because of the smell.
Stayed 1 night in Sep 2025

8/10 Good

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Troy

Stayed 1 night in Sep 2025

6/10 Okay

Daneen

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Bypass...

I spent the night on 9/16 in room 206. The bathroom floors needed to be deep cleaned as there was caked up dirt in the crevices and corners. Only 3 channels on the tv worked and there was an x on the comforter with a magic marker. I spent a second night on 9/19 (these reservations were made in advance as I was in town for a funeral). This time I was in room 216. It was clean, comfortable, & all tv channels worked. The only issue this time was at check in-the desk clerk was trying to charge me a 2nd time when the room was paid in advance. Overall, this hotel needs LOTS of updates. I wouldn't recommend it. My suggestion would be to stay in Dover or Middletown.
Stayed 1 night in Sep 2025

4/10 Poor

Mike

Disliked: Cleanliness, amenities, property conditions & facilities
Was a bit over priced for what you get
Stayed 2 nights in Sep 2025

8/10 Good

William

Stayed 1 night in Sep 2025

8/10 Good

Deryahna

Travelled with family
Liked: Staff & service, amenities
Good property
Stayed 2 nights in Aug 2025

10/10 Excellent

Nykiesha

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Night staff was rude. And the the day staff was never around the breakfast was not wat was advertised.
Stayed 3 nights in Aug 2025

10/10 Excellent

ashely

Stayed 1 night in Aug 2025

10/10 Excellent

Shivraj

Stayed 1 night in Aug 2025

10/10 Excellent

Marion

Stayed 1 night in Aug 2025

6/10 Okay

piff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice hotel to stay food places close by in walking distance. The pool was nice and clean . The breakfast could of been much better it wasn't a big selection at all . Eggs , toast, waffles, cereal, bagels in a package, and muffin in a package and banana. The coffee was nasty the cream was nasty the o.j ran out and breakfast was over so they didn't refill it . I stayed two nights and the breakfast was the same thing nothing different. The second morning the fire alarm went off early in the morning scaring the heck out of you . And you get no call or announcement saying force alarm or anything. Nobody alerted the consumers to keep us calm and not panic. The staff needs to do better in that aspect. Other than that it's a nice hotel to stay at if you in the area
Stayed 2 nights in Aug 2025

6/10 Okay

Juliet

Travelled with family
Liked: Property conditions & facilities
For an overnight stay, the location was convenient. The room (217) was satisfactory. The bed was comfortable. On the surface, the bathroom appeared clean, however, the toilet had a very dark ring just under the lip of the porcelain. I wasn't sure if it was bacteria growth or what. When I flushed, it did not go away. I told the representative at the front desk and he said he would inform the housekeeper. Please address this condition as soon as possible. I think some special attention should be given to this situation. If I were staying longer, I would have requested another room. Your attention to this matter would be appreciated by others.
Stayed 1 night in Aug 2025

10/10 Excellent

Allison

Stayed 1 night in Aug 2025

4/10 Poor

Damien

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
8:45am fire drill. The first room tv was broken. Rough weekend at the quality.
Stayed 1 night in Aug 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
provided what I was looking for -- clean and quiet
Stayed 1 night in Aug 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Wonerful place, all good..Hotel,area, staff.
Stayed 1 night in Aug 2025

4/10 Poor

Roland

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Frank, nineveh

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would have gave 5 stars but breakfast was a bust.
Stayed 1 night in Aug 2025