Pet friendly accommodation in Gastown

Very convenient but dated

Carpets in the hallways need to be cleaned or changed

Great place to stay before your Alaska cruise. Walking distance to port

Flawless experience, they even took good care of me when I got sick during my trip and sent some complimentary drinks up to my room while I was recovering. Absolute first class service, I will stay here EVERY time I'm in Vancouver.

Air conditioner was broken. Maint. was called and they told us if it didn't come on in 20 min. to let the desk know. It did not come on and we were moved to another room. Employees, desk, bell, etc. were VERY polite and helpful.

For a very expensive hotel, it was disappointing. There seemed to be a shortage of staff at reception. The room was pleasant enough but the platform for the bed was wider than the mattress and, as a result, I badly bruised my shin. The bed itself was comfortable, but the pillow were too hard and too thick for comfort.