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Brookside Lodge

3.0 star property

Photo gallery for Brookside Lodge

Lobby sitting area
2 outdoor pools, pool loungers
Property grounds
Lobby sitting area
Lobby sitting area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Breakfast included
  • Laundry
  • Gym

Explore the area

View map
463 E Parkway, Gatlinburg, TN, 37738
  • Place, Ripley's Aquarium of the Smokies
    ‪13 min walk‬
  • Place, Gatlinburg SkyPark
    ‪3 min drive‬
  • Place, Gatlinburg Convention Center
    ‪4 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪82 min drive‬

Room options

View all photos for Riverside Deluxe 2-Queen Beds with Fireplace

Riverside Deluxe 2-Queen Beds with Fireplace

Riverside Deluxe 2-Queen Beds with Fireplace

9.0 out of 10
Wonderful
(161 reviews)
  • 37 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Riverside Deluxe King with Fireplace.

Premium bedding, pillow-top beds, in-room safe, desk

Riverside Deluxe King with Fireplace.

8.8 out of 10
Excellent
(105 reviews)
  • 36 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Creekside)

Standard Room, 2 Queen Beds (Creekside)

Standard Room, 2 Queen Beds (Creekside)

8.2 out of 10
Very good
(102 reviews)
  • 30 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Honeymoon Suite

Honeymoon Suite

Honeymoon Suite

9.0 out of 10
Wonderful
(50 reviews)
  • 41 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Creekside)

Standard Room, 1 King Bed (Creekside)

Standard Room, 1 King Bed (Creekside)

8.0 out of 10
Very good
(125 reviews)
  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Riverside Deluxe King

Riverside Deluxe King

Riverside Deluxe King

9.0 out of 10
Wonderful
(14 reviews)
  • 36 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

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About the area

Gatlinburg

In the heart of Gatlinburg, Brookside Lodge is within a 5-minute drive of Ripley's Aquarium of the Smokies and Ripley's Believe It Or Not Museum. .This family-friendly hotel is 1 mi (1.6 km) from Gatlinburg SkyPark and 1.1 mi (1.7 km) from Gatlinburg Space Needle.

What's nearby

  • Ripley's Aquarium of the Smokies - 13 min walk - 1.2 km
  • Gatlinburg SkyPark - 3 min drive - 1.7 km
  • Gatlinburg Space Needle - 3 min drive - 1.7 km
  • Ripley's Believe It Or Not Museum - 3 min drive - 1.7 km
  • Gatlinburg Convention Center - 4 min drive - 2.0 km

Getting around

  • McGhee Tyson Airport (TYS) - 69 min drive

Restaurants

  • ‪Cliff Top Bar & Grill - ‬19 min walk
  • ‪Ole Red - ‬12 min walk
  • ‪Tennessee Cider Company - ‬16 min walk
  • ‪Pancake Pantry - ‬17 min walk
  • ‪Subway - ‬15 min walk

About this property

Brookside Lodge

Riverwalk hotel with 2 outdoor pools and free breakfast
Brookside Lodge offers 100 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to furnished balconies. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Gatlinburg hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hair dryers can be requested.

2 outdoor swimming pools are on site along with a children's pool. In addition to a seasonal outdoor pool, other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 100 air-conditioned rooms featuring refrigerators and microwaves. Your pillowtop bed comes with premium bedding. Rooms have private furnished balconies. Wired and wireless internet access is complimentary, while 32-inch flat-screen televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities, which include a fitness center. Additional features at this hotel include complimentary wireless internet access, wedding services, and a fireplace in the lobby. Guests can get around on the shuttle (surcharge), which operates within 0.1 mi.
A complimentary buffet breakfast is served daily from 8:00 AM to 11:00 AM.
Featured amenities include express check-out, luggage storage, and laundry facilities. Planning an event in Gatlinburg? This hotel has facilities measuring 4004 square feet (372 square meters), including a conference center. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served each morning between 8:00 AM and 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge) up to 0.1 mi
  • Free RV/bus/lorry parking on site
  • Parking on site (USD 5 per day)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 11:00 AM

Things to do

  • 2 outdoor pools
  • Basketball
  • Children's pool
  • Fishing
  • Gym
  • TV in common areas
  • Volleyball
  • Wine tasting room

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Rollaway/extra bed (surcharge)

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre (4,004 square foot of space)

Outdoors

  • Barbecue grill
  • Firepit
  • Garden
  • In the mountains
  • On a river
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • 5 buildings
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Cot (surcharge)
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open Monday - Tuesday (8:00 AM - 11:30 PM) and Wednesday - Sunday (7:30 AM - 7:00 AM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per day
Cribs (infant beds) are available for USD 10.0 per night

Payment types

Important information

Optional extras

  • Self parking fee: USD 5 per day
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Brookside FairBridge
Brookside FairBridge Gatlinburg
Brookside Resort FairBridge
Brookside Resort FairBridge Gatlinburg
Brookside Lodge Hotel
Brookside Lodge Gatlinburg
Brookside Resort by FairBridge
Brookside Lodge Hotel Gatlinburg

Reviews

Brookside Lodge Reviews

8.6

Excellent

8.4/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 1193 out of 2116 reviews
Rating 8 - Good. 511 out of 2116 reviews
Rating 6 - Okay. 234 out of 2116 reviews
Rating 4 - Poor. 106 out of 2116 reviews
Rating 2 - Terrible. 72 out of 2116 reviews

Reviews

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was close but not to close with the trolley stop just out front of the hotel. The beds were comfortable and the room was clean. They had a complimentary breakfast that was decent.
Stayed 3 nights in Jul 2025

6/10 Okay

Stephen

Stayed 1 night in Jul 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was very easy in the room was very nice. It was too warm to use the fireplace but sitting out on the balcony overlooking the flowing stream was very relaxing and oh so quiet. If I could see improvement anywhere.It would be in their continental breakfast. I chose to go out to eat.
Stayed 2 nights in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Good stay for the price

Stayed 3 nights in Jul 2025

6/10 Okay

Tara

Travelled with family
Liked: Staff & service, room comfort

Good location, needs updating

The location was great, close to the main strip but not right on it. It's next to the river so when you're on the balcony the river is right there. The front desk staff were really nice on check in and check out. Pool by the front office looked nice, they have 2 but I didn't see the other one. The buildings could use a fresh coat of paint and some repairs. Our room was plenty big enough with 2 queen beds and it was nice sitting on the balcony. Beds were pretty comfortable and there's a fireplace which we didn't use. Now for the bad things. The doors of our room were very hard to open. On our second night the key card stopped working, told the front desk and they said the cards were good so I'm guessing the part on the door was broken. Luckily we were in for the night. The room needs updating. Carpet was dirty, a couple towels were dirty and the fridge smelled really bad and was dirty with some kind of liquid spilled in it. The toilet was dirty under the seat. On the second night there was a cockroach in the shower, it was the only bug I saw the 2 nights we were there. The phone didn't work at all, not really an issue except I wanted to call the front desk about the key cards not working. One of the rooms next to or under mine was smoking on their back porch and it was really strong so made it a little unpleasant to sit on the balcony. I would stay again, it wasn't all that bad and the price was great. Even saw a bear by the river.
View from balcony
Roach in shower
Stayed 2 nights in Jul 2025

10/10 Excellent

Carrie

Liked: Staff & service
Stayed 3 nights in Jul 2025

6/10 Okay

Zabrina

Travelled with partner
Disliked: Amenities
Yes, the area was clean. Yes, the staff was friendly. The free breakfast was below average.Don’t feel like it was in a very Travel friendly location for commuting. Ice machine was out in the building. I informed the front desk which and told me to go to the pool house for ice. That ice machine was also out. Wi-Fi absolutely horrible most of time it was unavailable.
Stayed 3 nights in Jul 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

ronnie

Liked: Cleanliness, staff & service, property conditions & facilities
This is our go to place to stay in gatlinburg staff are awesome good location great place for us all around.
Stayed 2 nights in Jul 2025

10/10 Excellent

Karlee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cute, cozy, cabin vibes stay.

I loved everything about this cozy spot. My expectations weren't high because my husband booked this place while driving through Tennessee late at night. The moment I walked into the room I fell in love instantly. Gives you the cabin vibes without being away from everything. This was my favorite stay while in Tennessee. So much so that we booked another night. Originally it was just a place to lay our heads to sleep, but ended up staying an extra day here. And then went to the Holiday inn downtown Gatlinburg. Between the two I preferred this place, and the kids loved the pool there more than the holiday inn.
Stayed 1 night in Jul 2025

10/10 Excellent

Anne

Stayed 2 nights in Apr 2025

10/10 Excellent

Sherry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Confort

Loved the surroundings so relaxing
Stayed 3 nights in Jul 2025

10/10 Excellent

Ernest

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the location!
Stayed 2 nights in Jul 2025

10/10 Excellent

Rosella

Stayed 3 nights in Jul 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the strip employees were helpful
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

4/10 Poor

Allen

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Had hoped for better.

The staff was accommodating and friendly. No problem there but the room was not clean, old. I was expecting way more than I got based on the write up. No mattress covers on the beds, everything felt moist, sticky but that could have been the environment of being near the woods during the summer. I wouldn't stay again.
Stayed 4 nights in Jul 2025

8/10 Good

Dana

Liked: Staff & service
Disliked: Cleanliness
The room wa
Stayed 2 nights in Jul 2025

10/10 Excellent

Samuel

Liked: Amenities
Thank you so much
Stayed 3 nights in Jun 2025

10/10 Excellent

Kathy

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort

Vacay

Very friendly and helpful. The breakfast was welcome
Stayed 4 nights in Jul 2025

8/10 Good

Rick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I liked that going out the front door I was only 5 minutes walking from downtown Gatlinburg, and out the back door I was in nature looking down at a flowing brook. Room was clean, comfortable and looked just about as advertised. Only possible complaint would be the eggs at breakfast.
Stayed 3 nights in Jul 2025

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Could use some tlc. Broken ice machines.
Stayed 2 nights in Jul 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Hunter

Stayed 2 nights in Apr 2025

4/10 Poor

Tammi

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not waste your money!

The room was filthy with cobwebs hanging from the ceiling and light fixtures. My feet stuck to both the carpeted and noncarpeted floors. The lighting was dark and dingy. Bed linens and bath towels were thread bare. At least the AC worked and the shower was hot. Forget the included breakfast! It was quite unappetizing. Unless you like watery eggs and rubbery sausage. To end on a positive note, the outdoor pool and hot tub was decent. This place has character and potential but is in severe need of lots of care and maintenance.
Stayed 4 nights in Jul 2025