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Econo Lodge Inn & Suites Gatlinburg at the Convention Center

2.0 star property

Photo gallery for Econo Lodge Inn & Suites Gatlinburg at the Convention Center

Exterior
Exterior
Iron/ironing board, free WiFi, bed sheets, alarm clocks
Property grounds
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Breakfast included
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
135 Reagan Dr, Gatlinburg, TN, 37738
  • Gatlinburg Convention Center
    ‪1 min walk‬
  • SkyPark
    ‪3 min walk‬
  • Ripley's Aquarium of the Smokies
    ‪9 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪82 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Standard Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Room, 1 King Bed, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Suite, Multiple Beds, Non Smoking

  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Suite, Multiple Beds, Non Smoking

  • Sleeps 4
  • 2 King Beds

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About the area

Gatlinburg

With a stay at Econo Lodge Inn & Suites Gatlinburg at the Convention Center, you'll be centrally located in Gatlinburg, within a 5-minute walk of SkyPark and Gatlinburg Space Needle. .This hotel is 0.5 mi (0.8 km) from Ripley's Aquarium of the Smokies and 0.6 mi (0.9 km) from Great Smoky Mountains National Park.

What's nearby

  • Gatlinburg Convention Center - 1 min walk - 0.2 km
  • Gatlinburg Space Needle - 2 min walk - 0.2 km
  • SkyPark - 3 min walk - 0.3 km
  • Anakeesta - 9 min walk - 0.8 km
  • Ripley's Aquarium of the Smokies - 9 min walk - 0.8 km

Getting around

  • McGhee Tyson Airport (TYS) - 69 min drive

Restaurants

  • ‪Ole Smoky Distillery - ‬4 min walk
  • ‪Sugarlands Distilling Co. - ‬3 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬4 min walk
  • ‪Pancake Pantry - ‬7 min walk
  • ‪Donut Friar - ‬7 min walk

About this property

Econo Lodge Inn & Suites Gatlinburg at the Convention Center

Hotel with free breakfast, steps from Gatlinburg Space Needle
Econo Lodge Inn & Suites Gatlinburg at the Convention Center offers 57 accommodations with coffee/tea makers and hair dryers. LED televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
Make yourself at home in one of the 57 guestrooms featuring refrigerators and LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include microwaves and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities such as a seasonal outdoor pool, or other amenities including complimentary wireless internet access and a vending machine.
A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a 24-hour front desk, an elevator, and a vending machine. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The seasonal pool will be open from April to October

Property is also known as

Econo Lodge Convention
Econo Lodge Inn Convention Center Gatlinburg
Econo Lodge Inn Convention
Econo Lodge Inn Convention Center
Econo Lodge Convention Center Gatlinburg
Econo Lodge Gatlinburg
Econo Lodge Inn Suites at the Convention Center

Econo Lodge Inn & Suites Gatlinburg at the Convention Center Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 483 out of 1004 reviews
Rating 8 - Good. 304 out of 1004 reviews
Rating 6 - Okay. 118 out of 1004 reviews
Rating 4 - Poor. 56 out of 1004 reviews
Rating 2 - Terrible. 43 out of 1004 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Amy

Business traveller
Disliked: Staff & service, property conditions & facilities

Utility rooms turned into rentals

This used to be my favorite place to stay until they stuck me on the ground floor of the parking garage. Surrounded by cars, no view, and a back door that opens to a cement wall with a fence. The laminate floor is on a cement pad so it’s cold and cracks when you walk on it. The ceiling is a drop tile ceiling. I’m certain these rooms were storage or utility rooms at one time. Not pleased that I’ve paid $100 a night for this hole. Pics attached are the “view” Out the doors. Receptionist was less than friendly and sent me to third floor room even though I specified first floor in my reservation. I pointed this out and she assigned me this gem. Please treat your customers (especially repeat customers) better than this. I’ll not be returning for awhile. There are many other choices in Gburg.
Stayed 2 nights in Mar 2025

8/10 Good

Russell

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
WI-FI poor
Stayed 3 nights in Mar 2025

8/10 Good

Sheila

Would stay again

Stayed 3 nights in Mar 2025

2/10 Terrible

Tammy

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never again

I could hear the toilet flushing from the people upstairs through the wall, constantly. Garbage dumpster located outside my window, the truck came every day around 4am, it was extremely loud. Room was old and not clean. No lock latch on the door, so I couldn’t lock the door, the cleaning people just came in when they wanted to with little to no warning. Constant bathroom faucets leaking. Worst hotel I have stayed in, will not stay at another one.
Stayed 4 nights in Mar 2025

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Timmy

Liked: Amenities
Nice,clean and comfortable.Close to where I want to go.Will return
Stayed 1 night in Feb 2025

8/10 Good

Jerry

Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Stayed 3 nights in Dec 2024

10/10 Excellent

Robert

Will definitely stay again
Stayed 5 nights in Feb 2025

8/10 Good

ROBIN

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Joy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointed in booking

Nice family stay. The only problem I accidentally forgot to add a day. So went back to edit hotel.com wouldn’t edit my stay called customer service they wouldn’t edit my stay I had to book through the hotel for double the price. I was already book for 5 days at Econo Lodge and I admit it was my mistake on dates. But I feel Hotels.com.com could have helped me out or hotel. Highly disappointed. The interesting thing is we had a family staying they that was booking 4 room for 6 days each!!!! Guess money more important than customer satisfaction
Stayed 1 night in Feb 2025

10/10 Excellent

Joy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our Yearly family vacation

We always stay at econo lodgeif Regan Ed in Gatlinburg it is convenient to all the shops and restaurants. It was beautiful weather and we got snow for two two days but never stopped us. This 5th year of staying here and never a disappointment
Stayed 5 nights in Feb 2025

10/10 Excellent

Carrie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The beds are super comfortable. Very convenient and affordable place.
Stayed 1 night in Feb 2025

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a perfect location for us to walk into downtown Gatlinburg and enjoy everything. It was a perfect sized room for 2 and we will be staying here again
Stayed 4 nights in Dec 2024

4/10 Poor

Verified traveller

Disliked: Room comfort

Great location

We got a room in a different building than we usually stay in. It was ok. Clean. But beds were so uncomfortable we couldn’t sleep a full night. People yelling up and down halls. And could hear everything the people next door said through the walls. I do like how close it is to everything.
Stayed 3 nights in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay here every time

We stay here almost every time we come to town. The location is perfect, walking distance to everything. About one block off the main drag so parking is easy and no street noise
Stayed 3 nights in Dec 2024

2/10 Terrible

Joshua

Disliked: Staff & service

Horrible customer service, horrible room

We asked for a room in the main building, clerk said they didnt have any available but yet there wss hardly if at all any rooms occupied and the parking lot was empty at night and during the day. We asked for a room in the main building because there was constant noise from the side of the building, people banging on crap, dump truck or some kind of loud banging noise at 5:30 in the morning. Neighbors were constantly yelling and screaming in their room and on the balcony all hours of the night. The front desk said Sorry, nothing available. Poor poor customer service, bad guest experience. This place seems to have gone down hill. Oh the hot water wasnt working either, it would go on and off!
Stayed 2 nights in Feb 2025

10/10 Excellent

Kymberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, room comfort

Convenient Location

The hotel was very convenient for walking to all the shops and attractions. There was never a need to drive the car. The bed was comfortable and the cost was very affordable.
Stayed 3 nights in Jan 2025

10/10 Excellent

Donovan, Mendenhall

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 2 nights in Jan 2025

8/10 Good

Darrien

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the spaciousness of the room, it was clean and it was a convenient walk to area shopping and dining. The things I disliked was the ice machines didn't work and the bed was hard.
Stayed 2 nights in Jan 2025

10/10 Excellent

ana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really loved this property. It is clean, the staff, well the front desk girl was very sweet.
Stayed 2 nights in Jan 2025

10/10 Excellent

Tony, Durham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Tony, Durham

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very basic hotel of course BUT no problems at all other than maybe the maid service was a little demanding
Stayed 3 nights in Jan 2025

8/10 Good

Amy

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

Choose this one

I stay in Gatlinburg frequently. This hotel wins for value and comfort hands down. Clean, quiet, good location.
Stayed 3 nights in Jan 2025