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Mountain House Inn

2.0 star property

Photo gallery for Mountain House Inn

Terrace/patio
42-inch flat-screen TV with cable channels, TV
2 outdoor pools
Interior
Standard Room, 1 Bedroom

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Explore the area

View map
247 Newton Lane, Gatlinburg, TN, 37738
  • Place, Anakeesta
    ‪5 min walk‬
  • Place, Ripley's Aquarium of the Smokies
    ‪5 min walk‬
  • Place, Gatlinburg Convention Center
    ‪6 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪67 min drive‬

Room options

View all photos for Standard Room, 1 Bedroom

Standard Room, 1 Bedroom

Standard Room, 1 Bedroom

8.0 out of 10
Very good
(27 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

7.8 out of 10
Good
(167 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About the area

Gatlinburg

With a stay at Mountain House Inn in Gatlinburg, you'll be within a 10-minute walk of Ripley's Aquarium of the Smokies and Anakeesta. .This hotel is 0.6 mi (0.9 km) from Gatlinburg SkyPark and 0.6 mi (1 km) from Gatlinburg Convention Center.

What's nearby

  • Anakeesta - 5 min walk - 0.4 km
  • Ripley's Aquarium of the Smokies - 5 min walk - 0.4 km
  • Gatlinburg Convention Center - 6 min walk - 0.5 km
  • Gatlinburg Space Needle - 6 min walk - 0.6 km
  • Gatlinburg SkyPark - 7 min walk - 0.7 km

Getting around

  • McGhee Tyson Airport (TYS) - 68 min drive

Restaurants

  • ‪Puckers Sports Bar - ‬9 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬9 min walk
  • ‪Tennessee Cider Company - ‬5 min walk
  • ‪Subway - ‬4 min walk
  • ‪Smith & Son Corner Kitchen - ‬11 min walk

About this property

Mountain House Inn

Hotel with 2 outdoor pools, 6-minute walk to Ripley's Aquarium of the Smokies
Mountain House Inn offers 57 air-conditioned accommodations with coffee/tea makers and hair dryers. 42-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a seasonal outdoor pool.
Make yourself at home in one of the 57 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and microwaves, as well as phones with free local calls.
Take advantage of recreation opportunities such as a seasonal outdoor pool, or other amenities including complimentary wireless internet access and a picnic area. This hotel also features barbecue grills and a vending machine.
Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Things to do

  • 2 outdoor pools
  • Children's pool

Family friendly

  • 2 outdoor pools
  • Children's pool
  • In-room cot
  • In-room microwave
  • In-room refrigerator

Conveniences

  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9:00 PM
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

The front desk is open Sunday - Thursday (9:00 AM - 10:00 PM) and Friday - Saturday (9:00 AM - midnight)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Check-in hours are 3-11 PM on Saturdays and Sundays.

Access methods

Staffed front desk, key retrieval

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The seasonal pool will be open from May to September

Property is also known as

Downtown Motor Inn
House Motor
Mountain House Inn Downtown
Mountain House Motor Downtown
Mountain House Motor Downtown Gatlinburg
Mountain House Motor Inn Downtown
Mountain House Motor Inn Downtown Gatlinburg
Mountain Motor Inn
Mountain House Motor Inn Downtown Hotel Gatlinburg
Mountain House Inn Gatlinburg
Mountain House Inn
Mountain House Gatlinburg
Mountain House Inn Hotel
Mountain House Inn Gatlinburg
Mountain House Inn Hotel Gatlinburg

Mountain House Inn Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 365 out of 1001 reviews
Rating 8 - Good. 276 out of 1001 reviews
Rating 6 - Okay. 171 out of 1001 reviews
Rating 4 - Poor. 92 out of 1001 reviews
Rating 2 - Terrible. 97 out of 1001 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

6/10 Okay

Coulter

Travelled with partner
Disliked: Amenities
The room was in good condition and the staff was nice and the inn was within walking distance of the village and the sky bridge, however we didn’t have hot water in the shower
Stayed 2 nights in Oct 2025

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice to find an old school hotel that uses real keys and real hospitality. I know eventually it will turn into corporate high-rise hotels or whatever, but it was really nice to stay with local people.
Stayed 2 nights in Oct 2025

2/10 Terrible

Gagandeep Singh

Stayed 1 night in Oct 2025

6/10 Okay

Heath

Travelled with family
Disliked: Property conditions & facilities
Just needs to be updated. I did not like the fact that you could see daylight under the door! Beds were SUPER comfortable though. Bathrooms shower needs updated. I personally think that it should be a law that all bathrooms should have shower wands! I would stay here again though.
Stayed 2 nights in Oct 2025

4/10 Poor

Laurie Bruce, HARPERS FERRY

Disliked: Cleanliness, property conditions & facilities
OLDER motel WAY LESS expensive than others in the area. Beds were clean and comfortable. Room needs upkeep/maintenance/repair. Wall paint chipped/cracked. Very small refrig's inside was almost completely block with ice. Sink faucet nozzle filter possibly partly clogged as thin stream only comes out of one side of nozzle. Stairwell light to 2nd floor rooms burned out/not working. Location is very good as only about 2 easy walking blocks to center of main drag in town. Plenty of parking space. Upon checking in - room key was in envelope with name taped to outside of office door (several other people's reservations also). Office was closed. Most other hotels/motels in area were sold out or almost and according to Expedia and I got the last one at this place.
Stayed 3 nights in Oct 2025

2/10 Terrible

Christopher

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

4/10 Poor

Kayla

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved that it was downtown gatlinburg. Easy access to the strip for walking. But the hotel is out dated. The spray painted ceiling tiles to cover the water damage was definitely odd. The plumbing was a nightmare. The beds were comfy enough for a few days. Price was steep for what it was.
Stayed 2 nights in Oct 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Cute little motel. Perfect place to stay if you are looking for clean and cheap. Serves the purpose.
Stayed 2 nights in Oct 2025

6/10 Okay

john

Stayed 2 nights in Oct 2025

10/10 Excellent

Nichole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A bit out dated but clean nice and good location would stay again
Stayed 2 nights in Oct 2025

10/10 Excellent

Lyndsi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location
Stayed 2 nights in Oct 2025

10/10 Excellent

Teresa

Stayed 3 nights in Sep 2025

8/10 Good

Kary

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The only thing that ruffled my feathers was that they have new location for the office and when you actually use gps it takes you to the old office. Late check ins have no idea that there is another office to get their room key. That was upsetting but it all worked out at the end.
Stayed 3 nights in Aug 2025

2/10 Terrible

Janet

Disliked: Cleanliness, property conditions & facilities
It was very, very dirty. We have stayed there for 40 years and it was never like this! New owners
Stayed 1 night in Sep 2025

4/10 Poor

Janet

Disliked: Cleanliness, property conditions & facilities
We have stayed here for many years, but it is not the same. Just awful.
Stayed 3 nights in Sep 2025

4/10 Poor

Janet

Disliked: Cleanliness, property conditions & facilities
Very dirty rooms!!!
Stayed 1 night in Sep 2025

10/10 Excellent

Sherry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2025

6/10 Okay

Jay

Liked: Staff & service
Disliked: Cleanliness
Stayed 3 nights in Aug 2025

6/10 Okay

ruth

Liked: Cleanliness, staff & service, property conditions & facilities
It was a pretty scenery. But for inside the room it was dirty. And I was charged more money than what I was told
Stayed 2 nights in Aug 2025

6/10 Okay

Kasey

Disliked: Staff & service, room comfort
The address on our reservation was not the actual address which was locked and dark, apparently next door was the actual location. It eould have been nice to know that in advance. After we figured out the office next door was where we checked it...it too was locked and empty with a sign that they would be back shortly. Our key was in an envelope and taped to the window with my last name on it. So anyone would have come through and grabbed that key. The room itself was simple and clean. Close to the strip if you want to walk down. I just wish there had been communication about check-in.
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Pretty convenient location and walking distance to everything. Room had a mildew smell and air conditioner could have been better. Wasn't a bad place for the price and what it was needed for.
Stayed 2 nights in Aug 2025

6/10 Okay

Ronda

Travelled with partner
Disliked: Staff & service
I live that it’s close enough to walk to town
Stayed 2 nights in Aug 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Monty, Lexington

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay, especially for the price! Good location to walk the strip.
Stayed 1 night in Aug 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025