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Mountain House Inn Gatlinburg

2.0 star property

Photo gallery for Mountain House Inn Gatlinburg

Combined shower/bathtub, free toiletries, hair dryer, towels
Terrace/patio
2 outdoor pools
Luxury Apartment | In-room dining
Standard Room, 2 Queen Beds

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Explore the area

View map
247 Newton Lane, Gatlinburg, TN, 37738
  • Place, Anakeesta
    ‪6 min walk‬
  • Place, Ripley's Aquarium of the Smokies
    ‪6 min walk‬
  • Place, Gatlinburg Convention Center
    ‪8 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪67 min drive‬

Room options

View all photos for Standard Room, 1 Bedroom

Desk, free cots/infant beds, free WiFi, bed sheets

Standard Room, 1 Bedroom

8.0 out of 10
Very good
(27 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

7.8 out of 10
Good
(167 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Apartment

Desk, free cots/infant beds, free WiFi, bed sheets

Luxury Apartment

  • Mountain view
  • 42 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Americana Inn, a Travelodge by Wyndham
  • Pool
  • Kids’ pool
  • Parking included
  • Free Wi-Fi
2.2 out of 5, 2,741 reviews
The price is NZ$60
includes taxes & fees
12 Apr - 13 Apr
Americana Inn, a Travelodge by Wyndham

About the area

Gatlinburg

With a stay at Mountain House Inn Gatlinburg in Gatlinburg, you'll be within a 10-minute walk of Ripley's Aquarium of the Smokies and Anakeesta. .This hotel is 0.6 mi (0.9 km) from Gatlinburg SkyPark and 0.6 mi (1 km) from Gatlinburg Convention Center.

What's nearby

  • Anakeesta - 6 min walk - 0.6 km
  • Ripley's Aquarium of the Smokies - 6 min walk - 0.6 km
  • Gatlinburg Convention Center - 8 min walk - 0.7 km
  • Gatlinburg Space Needle - 8 min walk - 0.7 km
  • Gatlinburg SkyPark - 9 min walk - 0.8 km

Getting around

  • McGhee Tyson Airport (TYS) - 68 min drive

Restaurants

  • ‪Puckers Sports Bar - ‬9 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬9 min walk
  • ‪Tennessee Cider Company - ‬5 min walk
  • ‪Subway - ‬4 min walk
  • ‪Smith & Son Corner Kitchen - ‬11 min walk

About this property

Mountain House Inn Gatlinburg

Mountain House Inn Gatlinburg offers 57 shared accommodations, which are air-conditioned, accessible via exterior corridors, and feature private pools and coffee/tea makers. Rooms open to furnished balconies. Each accommodation is individually furnished and decorated. 42-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a seasonal outdoor pool.
Treat yourself to a stay in one of the 57 individually decorated guestrooms, featuring private pools and flat-screen televisions. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include desks and refrigerators, as well as phones with free local calls.
Take advantage of recreation opportunities such as a seasonal outdoor pool, or other amenities including complimentary wireless internet access and a picnic area. This hotel also features barbecue grills and a vending machine.
Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Things to do

  • 2 outdoor pools
  • Children's pool

Family friendly

  • 2 outdoor pools
  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Private pool

Conveniences

  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • Hardwood flooring in room
  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • Private pool

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Shared accommodation

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9:00 PM
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

The front desk is open Sunday - Thursday (9:00 AM - 10:00 PM) and Friday - Saturday (9:00 AM - midnight)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Check-in hours are 3-11 PM on Saturdays and Sundays.

Access methods

Staffed front desk, key retrieval

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The seasonal pool will be open from May to September

Property is also known as

Downtown Motor Inn
House Motor
Mountain House Inn Downtown
Mountain House Motor Downtown
Mountain House Motor Downtown Gatlinburg
Mountain House Motor Inn Downtown
Mountain House Motor Inn Downtown Gatlinburg
Mountain Motor Inn
Mountain House Motor Inn Downtown Hotel Gatlinburg
Mountain House Inn Gatlinburg
Mountain House Inn
Mountain House Gatlinburg
Mountain House Inn Hotel
Mountain House Inn Gatlinburg
Mountain House Inn Hotel Gatlinburg

Mountain House Inn Gatlinburg Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 366 out of 1000 reviews
Rating 8 - Good. 275 out of 1000 reviews
Rating 6 - Okay. 171 out of 1000 reviews
Rating 4 - Poor. 93 out of 1000 reviews
Rating 2 - Terrible. 95 out of 1000 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

8/10 Good

Phillip

Liked: Cleanliness
Good
Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
Had everything I want/need in a motel room, and close to center of Gatlinburg at a great price. Would stay again.
Stayed 4 nights in Nov 2025

6/10 Okay

Kimberly

Travelled with partner
Liked: Property conditions & facilities
Disliked: Amenities
Got there early but couldnt get room early, which was okay. We walked the strip, ate and shopped. We went back to get the room, the key wouldnt work. We were given the next room over. Man running front desk was nice. The rooms are very out dated. Mirror and walls were dirty. Heat worked well as it was only in the high 20's the second day. You get what you pay for! If youre looking for a great location thats close to the strip, with no frills, this is your place.
Stayed 1 night in Dec 2025

6/10 Okay

John

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Room was very dated but clean. Several items in the room were missing or damaged like no toilet paper holder bar, sink light globe was broken and several switches operated nothing. The exterior lights were not on and we had to use our phone light to guide us up the stairs and to our room. There was no tissues in the room. Very limited electrical outlets for phone chargers etc. Good price but you get what you pay for.
Stayed 2 nights in Dec 2025

10/10 Excellent

Geneva

Stayed 2 nights in Dec 2025

10/10 Excellent

Stacy

Stayed 4 nights in Nov 2025

10/10 Excellent

shown Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities
All within walking distance
Stayed 3 nights in Nov 2025

10/10 Excellent

Linette

Travelled with family
Liked: Cleanliness
Yes
Stayed 1 night in Nov 2025

4/10 Poor

Connie

Stayed 1 night in Nov 2025

6/10 Okay

Francisca

Ok
Stayed 1 night in Nov 2025

2/10 Terrible

Dustin

Travelled with family, Travelled with pets, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
My room smell terrible the batteries in the remote control to the TV didn't work they said they would bring batteries they never did I thought the staff up front and the lobby was super rude and unwilling to help I won't ever ever do that again
Stayed 2 nights in Nov 2025

8/10 Good

Kent

Liked: Cleanliness
Room was clean and facilities were good. Easy access to Pancake Pantry.
Stayed 2 nights in Oct 2025

6/10 Okay

Dion

Liked: Staff & service
Disliked: Amenities
Hotel is a little bit dated and didn't have hot water
Stayed 2 nights in Nov 2025

6/10 Okay

Coulter

Travelled with partner
Disliked: Amenities
The room was in good condition and the staff was nice and the inn was within walking distance of the village and the sky bridge, however we didn’t have hot water in the shower
Stayed 2 nights in Oct 2025

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice to find an old school hotel that uses real keys and real hospitality. I know eventually it will turn into corporate high-rise hotels or whatever, but it was really nice to stay with local people.
Stayed 2 nights in Oct 2025

2/10 Terrible

Gagandeep Singh

Stayed 1 night in Oct 2025

6/10 Okay

Heath

Travelled with family
Disliked: Property conditions & facilities
Just needs to be updated. I did not like the fact that you could see daylight under the door! Beds were SUPER comfortable though. Bathrooms shower needs updated. I personally think that it should be a law that all bathrooms should have shower wands! I would stay here again though.
Stayed 2 nights in Oct 2025

4/10 Poor

Laurie Bruce, HARPERS FERRY

Disliked: Cleanliness, property conditions & facilities
OLDER motel WAY LESS expensive than others in the area. Beds were clean and comfortable. Room needs upkeep/maintenance/repair. Wall paint chipped/cracked. Very small refrig's inside was almost completely block with ice. Sink faucet nozzle filter possibly partly clogged as thin stream only comes out of one side of nozzle. Stairwell light to 2nd floor rooms burned out/not working. Location is very good as only about 2 easy walking blocks to center of main drag in town. Plenty of parking space. Upon checking in - room key was in envelope with name taped to outside of office door (several other people's reservations also). Office was closed. Most other hotels/motels in area were sold out or almost and according to Expedia and I got the last one at this place.
Stayed 3 nights in Oct 2025

2/10 Terrible

Christopher

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

4/10 Poor

Kayla

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved that it was downtown gatlinburg. Easy access to the strip for walking. But the hotel is out dated. The spray painted ceiling tiles to cover the water damage was definitely odd. The plumbing was a nightmare. The beds were comfy enough for a few days. Price was steep for what it was.
Stayed 2 nights in Oct 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Cute little motel. Perfect place to stay if you are looking for clean and cheap. Serves the purpose.
Stayed 2 nights in Oct 2025

6/10 Okay

john

Stayed 2 nights in Oct 2025

10/10 Excellent

Nichole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A bit out dated but clean nice and good location would stay again
Stayed 2 nights in Oct 2025

10/10 Excellent

Lyndsi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location
Stayed 2 nights in Oct 2025

10/10 Excellent

Teresa

Stayed 3 nights in Sep 2025