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Quality Inn & Suites Gatlinburg North

2.5 star property

Photo gallery for Quality Inn & Suites Gatlinburg North

Suite, 1 King Bed, Non Smoking, Fireplace (No Pets)
Seasonal outdoor pool
Free continental breakfast
Exterior
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
401 Hemlock Street, Gatlinburg, TN, 37738
  • Place, Hillbilly Golf
    ‪5 min walk‬
  • Place, Ripley's Aquarium of the Smokies
    ‪12 min walk‬
  • Place, Anakeesta
    ‪12 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪67 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking (No Pets)

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking (No Pets)

8.2 out of 10
Very good
(42 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

7.0 out of 10
Good
(34 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Fireplace (No Pets)

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking, Fireplace (No Pets)

7.8 out of 10
Good
(15 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Fireplace (Pet Friendly)

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking, Fireplace (Pet Friendly)

8.6 out of 10
Excellent
(24 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Fireplace (No Pets)

Suite, 1 King Bed, Non Smoking, Fireplace (No Pets)

Suite, 1 King Bed, Non Smoking, Fireplace (No Pets)

9.0 out of 10
Wonderful
(11 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Fireplace (No Pets)

Suite, 1 King Bed, Non Smoking, Fireplace (No Pets)

Suite, 1 King Bed, Non Smoking, Fireplace (No Pets)

8.6 out of 10
Excellent
(10 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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About the area

Gatlinburg

Located in Gatlinburg, Quality Inn & Suites Gatlinburg North is in a national park, a 4-minute walk from Hillbilly Golf and 7 minutes by foot from Ripley's Davy Crockett Mini Golf. .This hotel is 0.4 mi (0.7 km) from Herbert Holt Park and 0.7 mi (1.1 km) from Ripley's Aquarium of the Smokies.

What's nearby

  • Hillbilly Golf - 5 min walk - 0.4 km
  • Ripley's Aquarium of the Smokies - 12 min walk - 1.1 km
  • Anakeesta - 12 min walk - 1.1 km
  • Gatlinburg SkyPark - 20 min walk - 1.7 km
  • Gatlinburg Convention Center - 2 min drive - 1.7 km

Getting around

  • McGhee Tyson Airport (TYS) - 66 min drive

Restaurants

  • ‪Tennessee Cider Company - ‬14 min walk
  • ‪Subway - ‬13 min walk
  • ‪Ole Red - ‬10 min walk
  • ‪Jason Aldean’s Kitchen & Rooftop Bar - ‬15 min walk
  • ‪Pancake Pantry - ‬15 min walk

About this property

Quality Inn & Suites Gatlinburg North

Quality Inn & Suites Gatlinburg North offers 86 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and complimentary toiletries.

This Gatlinburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
Make yourself at home in one of the 86 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Enjoy recreation amenities such as a seasonal outdoor pool or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and a vending machine.
A complimentary continental breakfast is included.
Featured amenities include a 24-hour business center, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
Guests are offered a complimentary continental breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • In a national park
  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Built in 1985
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20.00 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 31 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per day
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 20.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Gatlinburg Red Roof Inn
Red Roof Inn Gatlinburg
Red Roof Inn Hotel Gatlinburg
Red Roof Inn & Suites Gatlinburg - Aquarium Hotel Gatlinburg
Red Roof Inn And Suites Gatlinburg - Aquarium
Quality Inn Gatlinburg
Quality Gatlinburg
Quality Inn & Suites Hotel
Quality Inn & Suites Gatlinburg
Quality Inn & Suites Hotel Gatlinburg

Quality Inn & Suites Gatlinburg North Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 323 out of 1002 reviews
Rating 8 - Good. 283 out of 1002 reviews
Rating 6 - Okay. 184 out of 1002 reviews
Rating 4 - Poor. 113 out of 1002 reviews
Rating 2 - Terrible. 99 out of 1002 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

2/10 Terrible

cody

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2025

8/10 Good

Arlene

Travelled with family
Liked: Cleanliness, staff & service
This is an old hotel that needs fresh paint but it is clean. It is close to the shops and restaurants.
Stayed 3 nights in Dec 2025

10/10 Excellent

Marilan

Liked: Cleanliness, staff & service, property conditions & facilities
Will come back. Love our 12am welcome community the black bear across the street from where we parked. It was great.
Stayed 3 nights in Nov 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was good, the room and views were gorgeous. The elevator could use a little upkeep as sometimes the door would not close all the way and would take a few times opening and closing. The staff was very friendly and professional.
Stayed 3 nights in Dec 2025

8/10 Good

Melisaa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

2/10 Terrible

Misty

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Upon arrival we were checked in early, when I got to the king suite there the room was cold and noticed a gap under the door with cold air pouring under, had to turn the heat up to 80 to attemp to keep the room somewhat warm, putting two towels at the door to stop the cold air flow, going to shower the heat lamp didn’t work, no smoke detector in the room as it was torn off the wall, loudness throughout the entire night. First time ever having to pay a pet fee with my stay here. This place has definitely gone down with cleanliness and gratitude. This will be my last stay here as my family and I have stayed here for several years.
Stayed 2 nights in Dec 2025

10/10 Excellent

Rosemary

Stayed 1 night in Dec 2025

6/10 Okay

Misty

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2025

10/10 Excellent

Juan Pablo

Stayed 3 nights in Dec 2025

4/10 Poor

Terrie

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I have 2 good things to say about our stay. First we felt safe and second the room was clean. Room and hotel is out dated. Breakfast was poor and coffee was terrible. Also you have to go to second floor to get it. The pillow top mattress is about 1/4 inch thick so no it’s not so comfy. Vending machines on 1st floor was out of order and had to go to fourth floor vending machine to get drinks. Not very private patios on 1st floor. And ours had only view of the office no Mountain View. If you have noisy neighbors or neighbors with barking dogs you hear everybody and their dogs. Our room door has about 1/8 inch gap where wind constantly blew in the room. We had no pets but pretty sure we were in a room used for pets due to the scratches on bathroom door. We paid for 2 queen beds and got 2 full beds instead. Fridge was not very cold. One bed mattress cover was ripped and torn in one corner. We had two lights out. Parking wasn’t good either. Gas fireplace was nice. Overall it wasn’t what we expected from pictures and information on website and would definitely not rent again.
Stayed 2 nights in Dec 2025

6/10 Okay

Kenny

Travelled with family and small children
Disliked: Staff & service
Breakfast was absolutely horrible.
Stayed 3 nights in Dec 2025

6/10 Okay

Ashley

Stayed 1 night in Dec 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service
Convenient location, clean room, quiet, hot breakfast. Could use some minor upkeep (bathroom caulking, toilet flusher).
Stayed 3 nights in Dec 2025

10/10 Excellent

Roxana

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 3 nights in Dec 2025

8/10 Good

Theodore

Liked: Cleanliness, staff & service, amenities
Room was clean. The breakfast was good.
Stayed 2 nights in Dec 2025

6/10 Okay

Tony

Stayed 3 nights in Nov 2025

10/10 Excellent

Kasey

Stayed 3 nights in Dec 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay again
Stayed 2 nights in Dec 2025

10/10 Excellent

Tressie

Stayed 3 nights in Sep 2025

6/10 Okay

Marlene

Disliked: Property conditions & facilities
The balcony was nice and so was the fireplace and jacuzzi tub.
Stayed 3 nights in Dec 2025

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, amenities
Room was excellent very clean, man who checked us in was very nice and very informative, great place.
Stayed 1 night in Dec 2025

8/10 Good

Reyna Jane

Liked: Cleanliness
It is clean and it is spacious.
Stayed 2 nights in Nov 2025

6/10 Okay

Kenneth, Orlando

Travelled with family
I was ok for the price , need definitely upgrades in the rooms
Stayed 1 night in Nov 2025

8/10 Good

Samuel

Travelled with family, Travelled with pets
Liked: Amenities
The hotel is a little old but the rooms are huge. Everything was clean. The front desk was very helpful. The beds were great and the fireplace was wonderful. Breakfast was a bonus and pretty good for a hotel breakfast. 2nd time staying here and will be back.
Stayed 4 nights in Nov 2025

10/10 Excellent

Nadiya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and nice place
Stayed 2 nights in Nov 2025