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Gatlinburg Mountain Inn

2.5 star property

Photo gallery for Gatlinburg Mountain Inn

Standard Double Room
Reception
Terrace/patio
Exterior
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
390 East Pkwy, Gatlinburg, TN, 37738
  • Place, Anakeesta
    ‪9 min walk‬
  • Place, Ripley's Aquarium of the Smokies
    ‪10 min walk‬
  • Place, Gatlinburg SkyPark
    ‪18 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪68 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.4 out of 10
Very good
(141 reviews)
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Single Room, 1 Queen Bed

Standard Single Room, 1 Queen Bed

Standard Single Room, 1 Queen Bed

8.8 out of 10
Excellent
(8 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Property grounds
Bear Creek Inn
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
3.9 out of 5, Good, 1,000 reviews
Bear Creek Inn

About the area

Gatlinburg

With a stay at Gatlinburg Mountain Inn in Gatlinburg, you'll be within a 15-minute walk of Anakeesta and Ripley's Aquarium of the Smokies. .This motel is 1.4 mi (2.2 km) from Great Smoky Mountains National Park and 10.5 mi (16.9 km) from Dollywood.
View more Motels in GatlinburgOpens in a new window

What's nearby

  • Historic Ogle Log Cabin - 8 min walk - 0.7 km
  • Anakeesta - 9 min walk - 0.8 km
  • Ripley's Aquarium of the Smokies - 10 min walk - 0.9 km
  • Gatlinburg SkyPark - 18 min walk - 1.5 km
  • Gatlinburg Convention Center - 19 min walk - 1.7 km

Getting around

  • McGhee Tyson Airport (TYS) - 69 min drive

Restaurants

  • ‪Cliff Top Bar & Grill - ‬4 min drive
  • ‪Ole Red - ‬9 min walk
  • ‪Tennessee Cider Company - ‬13 min walk
  • ‪Subway - ‬12 min walk
  • ‪Jason Aldean’s Kitchen & Rooftop Bar - ‬14 min walk

About this property

Gatlinburg Mountain Inn

Motel with free parking, near Great Smoky Mountains National Park
Gatlinburg Mountain Inn offers 38 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs. This Gatlinburg motel provides complimentary wireless Internet access. Housekeeping is provided daily.

Stay in one of 38 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have bathtubs and hair dryers. Conveniences include coffee/tea makers and irons/ironing boards, and housekeeping is provided daily.
Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Sign language-capable staff

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have elevators

Property is also known as

Riverchase lodge
Gatlinburg Mountain Inn Motel
Gatlinburg Mountain Inn Gatlinburg
Gatlinburg Mountain Inn Motel Gatlinburg

Gatlinburg Mountain Inn Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 419 out of 841 reviews
Rating 8 - Good. 248 out of 841 reviews
Rating 6 - Okay. 102 out of 841 reviews
Rating 4 - Poor. 45 out of 841 reviews
Rating 2 - Terrible. 27 out of 841 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

robert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, Staff very friendly and help full. Will stay here again
Stayed 1 night in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
Friendly Staff, clean room and great location
Stayed 2 nights in Oct 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was convenient to everything in Gatlinburg. Found a nice little Italian Restaurant right across the street as well as a small convenience store. The free Trolley dropped us off right at the hotel. The staff was the best on our whole trip very helpful an informative.
Stayed 2 nights in Oct 2025

10/10 Excellent

Carolyn

Stayed 4 nights in Oct 2025

6/10 Okay

john

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

8/10 Good

William

Liked: Staff & service
Disliked: Cleanliness, room comfort
Shower was very dated and commode was so close to the wall you could barely use. Bed sheets needed changed or replaced, stained in several places.
Stayed 1 night in Oct 2025

8/10 Good

Francie

Stayed 1 night in Oct 2025

6/10 Okay

Rhodesia

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The shower had poor water pressure and we didn’t have that much hot water.
Stayed 1 night in Oct 2025

10/10 Excellent

Ahmed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice facility and a direct access to bears
Stayed 4 nights in Oct 2025

6/10 Okay

Shane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loud garbage truck early and close each morning - woke everyone up both mornings super early!
Stayed 2 nights in Oct 2025

10/10 Excellent

Jeanne

Stayed 2 nights in Oct 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great price & location.

Stayed 3 nights in Oct 2025

8/10 Good

marilyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay. Staff extremely helpful

Yes
Stayed 2 nights in Oct 2025

10/10 Excellent

Karla Cezaren

Stayed 1 night in Oct 2025

10/10 Excellent

Hannah

Stayed 1 night in Sep 2025

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was wonderful stay got to see 🐻
Stayed 1 night in Sep 2025

10/10 Excellent

joey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super nice operators, Thank you! The world is a mess please visit
Stayed 2 nights in Sep 2025

6/10 Okay

Michael

Travelled with family
Liked: Cleanliness
Stayed 1 night in Sep 2025

8/10 Good

Steven, Beavercreek

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very accommodating for our purpose. Each morning saw a bear roaming the facilities. Staff friendly and accommodated our 1 day early checkout.
Stayed 8 nights in Apr 2025

4/10 Poor

Latisha

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Our room was okay. It did have a smell of mold to it. And the shower walls had mildew in the corners. And the bed were like sleeping on the floor. We’ve stayed here before and never had any issues. So we was very disappointed when we came back a second time and had these issues. My bedsheet looked like it had dried blood on the sheets and we did contact the office and then did come up and make it right and change everything for us. They were very friendly. But unfortunately we won’t be returning.
Stayed 3 nights in Sep 2025

2/10 Terrible

Stuart

Smelly room.

The smell in the room was overwhelming on the first night so my wife left to sleep at another hotel. The next morning we packed up and left. We wasted our money in a room that we couldn’t even sleep in. Of course they never even mentioned a refund
Stayed 3 nights in Sep 2025

10/10 Excellent

robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The is hotel is a great location from Gatlinburg and Pigeon Forge. The staff are super friendly and the rooms are cleaned daily. You will have the occasional bear sighting at the back end of the property.
Stayed 2 nights in Sep 2025

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

2/10 Terrible

Joseph

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible stay

Was given a key to a room that was dirty. Then worker re-directed me to a clean room, but couldn’t get a key right away. I was told i would get one later. I left and got dinner and was gone for 2 hours. Came back and worker stated still not able to give me room key. It was inconvenient to pay upfront for a room, then be given a dirty room. Then not having access to a contracted room i paid for without a key is absolutely ridiculous and unprofessional. Will never be back. You get what you pay for.
Stayed 1 night in Sep 2025

8/10 Good

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modest clean hotel

It is an older hotel, clean, no frills, beds are ok, could use an upgrade in pillows, at the base of the parkway not right on.. they have a bear that visits, we did get to see him..staff are very friendly..would stay here again
Stayed 3 nights in Sep 2025