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Gatlinburg Mountain Inn

2.5 star property

Photo gallery for Gatlinburg Mountain Inn

Standard Double Room
Front of property
Reception
Terrace/patio
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

View map
390 East Pkwy, Gatlinburg, TN, 37738
  • Place, Historic Ogle Log Cabin
    ‪8 min walk‬
  • Place, Anakeesta
    ‪9 min walk‬
  • Place, Ripley's Aquarium of the Smokies
    ‪10 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪68 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.4 out of 10
Very good
(138 reviews)
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Single Room, 1 Queen Bed

Standard Single Room, 1 Queen Bed

Standard Single Room, 1 Queen Bed

8.8 out of 10
Excellent
(8 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Property grounds
Bear Creek Inn
  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping
3.9 out of 5, Good, 1,000 reviews
Bear Creek Inn

About the area

Gatlinburg

With a stay at Gatlinburg Mountain Inn in Gatlinburg, you'll be within a 15-minute walk of Anakeesta and Ripley's Aquarium of the Smokies. .This motel is 1.4 mi (2.2 km) from Great Smoky Mountains National Park and 10.5 mi (16.9 km) from Dollywood.
View more Motels in GatlinburgOpens in a new window

What's nearby

  • Historic Ogle Log Cabin - 8 min walk - 0.7 km
  • Anakeesta - 9 min walk - 0.8 km
  • Ripley's Aquarium of the Smokies - 10 min walk - 0.9 km
  • Gatlinburg SkyPark - 18 min walk - 1.5 km
  • Gatlinburg Convention Center - 19 min walk - 1.7 km

Getting around

  • McGhee Tyson Airport (TYS) - 69 min drive

Restaurants

  • ‪Cliff Top Bar & Grill - ‬4 min drive
  • ‪Ole Red - ‬9 min walk
  • ‪Subway - ‬12 min walk
  • ‪Tennessee Cider Company - ‬13 min walk
  • ‪Pancake Pantry - ‬13 min walk

About this property

Gatlinburg Mountain Inn

Motel with free parking, near Great Smoky Mountains National Park
Gatlinburg Mountain Inn offers 38 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs. This Gatlinburg motel provides complimentary wireless Internet access. Housekeeping is provided daily.

Stay in one of 38 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have bathtubs and hair dryers. Conveniences include coffee/tea makers and irons/ironing boards, and housekeeping is provided daily.
Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free self parking on site

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Sign language-capable staff

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have elevators

Property is also known as

Riverchase lodge
Gatlinburg Mountain Inn Motel
Gatlinburg Mountain Inn Gatlinburg
Gatlinburg Mountain Inn Motel Gatlinburg

Reviews

Gatlinburg Mountain Inn Reviews

8.4

Very good

8.6/10

Cleanliness

9.0/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 402 out of 812 reviews
Rating 8 - Good. 244 out of 812 reviews
Rating 6 - Okay. 98 out of 812 reviews
Rating 4 - Poor. 43 out of 812 reviews
Rating 2 - Terrible. 25 out of 812 reviews

Reviews

2/10 Terrible

Joseph

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible stay

Was given a key to a room that was dirty. Then worker re-directed me to a clean room, but couldn’t get a key right away. I was told i would get one later. I left and got dinner and was gone for 2 hours. Came back and worker stated still not able to give me room key. It was inconvenient to pay upfront for a room, then be given a dirty room. Then not having access to a contracted room i paid for without a key is absolutely ridiculous and unprofessional. Will never be back. You get what you pay for.
Stayed 1 night in Sep 2025

8/10 Good

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modest clean hotel

It is an older hotel, clean, no frills, beds are ok, could use an upgrade in pillows, at the base of the parkway not right on.. they have a bear that visits, we did get to see him..staff are very friendly..would stay here again
Stayed 3 nights in Sep 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beds

The room are in great condition but could use new mattresses and pillows
Stayed 2 nights in Sep 2025

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bargain for our quick trip

The beds were very comfortable for our one night stay. There was an issue with our ac unit, the staff was quick to exchange us to a neighboring room. Staff was very friendly, some of the best I’ve experienced in gatlinburg. Note that the location is somewhat of a walk to the strip, but being said, some awesome dining locations are located across the street from hotel.
Stayed 1 night in Sep 2025

6/10 Okay

Kimberly

Last minute Anniversary trip

It does not offer many amenities, but it is close to downtown Gatlinburg and it has on sight free parking. The rooms were clean but the shampoos and travel sizes were not replenished daily. There is a convenience store across the street and the flapjack breakfast 1/2 block away was awesome! It has a free trolley stop across the street as well, however given the traffic and time of year, walking is recommended. We would definitely stay there again. Those looking for a higher end motel/hotel probably would be disappointed.
Stayed 3 nights in Aug 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Well maintained property, super nice staff, always good natured, always first with a good morning and smile, nice quiet property close to to downtown Gatlinburg
Stayed 3 nights in Aug 2025

8/10 Good

Marie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Nice for the price

Staff was super friendly, hotel was easy to find and a convenient location to downtown for walking. The room was clean. But there is a weird smell in the room almost like its moisture building up or the room hasnt been used in a while but its manageable. Prices are affordable for a quick weekend trip.
Stayed 3 nights in Aug 2025

10/10 Excellent

Samantha

Stayed 1 night in Aug 2025

10/10 Excellent

Ondrej

Stayed 1 night in Aug 2025

8/10 Good

wade

Liked: Cleanliness, staff & service, property conditions & facilities
Great place.
Stayed 3 nights in Aug 2025

10/10 Excellent

Xiaoyong

Stayed 2 nights in Aug 2025

8/10 Good

maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Good prices
Stayed 3 nights in Jul 2025

8/10 Good

Kacinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Tayler

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 2 nights in Aug 2025

10/10 Excellent

Brie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cozy and quite getaway

The bed comfort was quite nice and staff was friendly and polite. I will recommend this place to family and friends
Stayed 2 nights in Aug 2025

4/10 Poor

Hanna

Stayed 1 night in Jun 2025

10/10 Excellent

Brandon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff

Staff was very friendly and helpful. Property could use an upgrade, but overall a great stay for price and location
Stayed 3 nights in Aug 2025

6/10 Okay

Tony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Just for sleeping

No amenities but that goes with the price. Good to just get sleep and back on the road. Saw a bear in the parking lot.
Stayed 1 night in Jul 2025

6/10 Okay

Wyatt

Liked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

2/10 Terrible

Pintu

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is marked in google as 4 star. It’s not 1 star- it’s a motel . Ants in the bathroom. Very unhygienic. The girl in the check in has rude attitude. The overall cleanliness is horrible. The room smells like high dose of phenyl. No telephones, the towels are not clean.
Stayed 1 night in Jul 2025

10/10 Excellent

kishan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property
Stayed 4 nights in Jul 2025

2/10 Terrible

jesus

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty, with insects and when told the front desk they didn't do anything about it.
Stayed 2 nights in Jul 2025

6/10 Okay

ESSENCE

Disliked: Property conditions & facilities
Bathroom needs updating! Rooms need a deep cleaning- stay was okay
Stayed 1 night in Jul 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would Stay Here Again

Staff was friendly and helpful. Room was clean and adequate for us. Good location.
Stayed 4 nights in Jul 2025