2/10 Terrible
Amy
Travelled with family
19 Jun 2025
Disliked: Cleanliness, amenities
Late one night there was a knock at the door of the room I was staying in with my daughter (2 females). I ignored first knock but then came a second louder knocking. I asked who it was and a voice said”police, did you call?” Apparently, a guest had called police due to a domestic dispute and they mistakenly went to wrong door. The next night at midnight 2 men opened our door and were trying to get in. The only reason they didn’t get in all the way is that we had the inside latch engaged. The front desk said that the men went to the wrong room and were able to open the door because we had not locked it with the card key. ?? They say the only way to lock door is to press key card to door so red light comes on before you enter your room and that all their guests know this and so that is why they didn’t tell us about it at check in. The only problem with this system is that it doesn’t work as my son locked himself out of the room without putting key card to door for a red light. After experimenting with our key cards, the best I can figure is either a) the front desk gave the 2 men checking in my room key or b) sometimes the door locks by itself and sometimes it doesn’t. We had 2 nights sleep disturbed. Also, mold on bathroom ceiling.
Amy
Stayed 3 nights in Jun 2025