2/10 Terrible
James
18 Jun 2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My room had a variety of insects throughout and clearly had not been vacuumed prior to check-in. Throughout day 1 I kept feeling that 'bugs crawling on your skin' feeling and by day 2 I had bite marks all over my legs, ankles, and feet - turns out the room was thoroughly infested by fleas. I captured one and took pictures but the woman at the front desk did not take it seriously at all and waved me off. By the end of day 2 they had gotten into every nook and cranny of my belongings and I couldn't comfortably or safely go out in public let alone enjoy the rest of my planned activities. I returned to the front desk and spoke to the guy who took it slightly more seriously but still did his best to also write me off before finally booking me a room at a different motel. At that point it was midnight and I spent literally the entire night packing my stuff into trash bags, dousing everything in bug spray, transferring everything to the new motel on foot, systematically cleaning everything multiple times in the bathtub, and re-bagging for the trip home. I was so exhausted I slept through multiple alarms and missed my train home and had to scramble to find alternate transportation late in the day. Once I reached my car around 1am I had to strip naked in the parking garage at Union Station which made for a fun conversation with the security staff there. At home I once again wasted countless hours fumigating & cleaning everything yet again before anything came inside.
James
Stayed 2 nights in Jun 2025