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Wingate by Wyndham New Castle - Glenwood Springs

2.0 star property

Photo gallery for Wingate by Wyndham New Castle - Glenwood Springs

Lobby
Exterior
Free daily continental breakfast
Reception
Studio Suite, 1 King Bed, Non Smoking

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
781 Burning Mountain Ave, New Castle, CO, 81647
  • Place, New Castle Chamber of Commerce
    ‪20 min walk‬
  • Place, New Castle Town Hall
    ‪1 min drive‬
  • Place, Lakota Canyon Golf Club
    ‪4 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Bathtub w/ Grab Bars)

Premium bedding, pillow-top beds, individually decorated

Room, 1 King Bed, Accessible, Non Smoking (Bathtub w/ Grab Bars)

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Premium bedding, pillow-top beds, individually decorated

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(30 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

Studio Suite, 1 King Bed, Non Smoking

Studio Suite, 1 King Bed, Non Smoking

7.6 out of 10
Good
(15 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(39 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

2 Queen Beds Room, Non-Smoking

  • Sleeps 4

King Studio Suite-Non-Smoking

  • Sleeps 4

King Room-Non-Smoking

  • Sleeps 2

King Room With Mobility Accessible Roll-in Shower-Non-Smoking

  • Sleeps 2

1 King Bed, Mobility Accessible Room, Bathtub W/Grab Bars, Non-Smoking

  • Sleeps 2

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About the area

New Castle

Located in New Castle, Wingate by Wyndham New Castle - Glenwood Springs is in the mountains, within a 5-minute drive of New Castle Town Hall and Lakota Canyon Golf Club. .This hotel is 11.4 mi (18.3 km) from Iron Mountain Hot Springs and 11.5 mi (18.5 km) from Red Mountain Trail.

What's nearby

  • New Castle Chamber of Commerce - 20 min walk - 1.7 km
  • New Castle Town Hall - 1 min drive - 1.9 km
  • Lakota Canyon Golf Club - 4 min drive - 2.9 km
  • Iron Mountain Hot Springs - 10 min drive - 19.8 km
  • Glenwood Hot Springs - 11 min drive - 21.3 km

Getting around

  • Glenwood Springs Station - 15 min drive
  • Vail/Eagle Airport (EGE) - 44 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Black Dog Saloon - ‬19 min walk
  • ‪Lazy Bear Restaurant - ‬19 min walk
  • ‪New Castle Coffee - ‬5 min walk
  • ‪Hacienda El Patron - ‬19 min walk

About this property

Wingate by Wyndham New Castle - Glenwood Springs

Mountain hotel with an indoor pool, near New Castle Town Hall
Wingate by Wyndham New Castle - Glenwood Springs offers 51 air-conditioned accommodations with complimentary weekday newspapers and hair dryers. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 51 individually decorated guestrooms, featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as an indoor pool, or other amenities including complimentary wireless internet access and a picnic area. Additional amenities at this hotel include barbecue grills, a banquet hall, and a vending machine.
A complimentary continental breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • In the mountains
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 2004
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Fan
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 5 per night

Payment types

Important information

Optional extras

  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Wingate by Wyndham New Castle - Glenwood Springs Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 367 out of 1000 reviews
Rating 8 - Good. 276 out of 1000 reviews
Rating 6 - Okay. 158 out of 1000 reviews
Rating 4 - Poor. 106 out of 1000 reviews
Rating 2 - Terrible. 93 out of 1000 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Michael

Stayed 4 nights in Oct 2025

10/10 Excellent

Gladys

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Extremely courteous staff
Stayed 1 night in Oct 2025

8/10 Good

Ilo

Liked: Cleanliness, amenities, property conditions & facilities
Decent, generous, if basic accommodation. The room was spacious and clean, the bed comfortable, the heater noisy. For some reason I was put in a wheelchair accessible room which meant no carpet and a weirdly large bathroom with space for a wheelchair and attendant to turn around easily between the vanity/toilet and the bathtub. (It was only weird because I'm not in a chair.) The indoor pool (freezing weather) was good for a cold plunge after a soak in the "hot" tub (lukewarm, maybe 102°). Nice breakfast with touchscreen-selection coffee machine, sausage-egg-pancake steam trays, muffin-bread-bagel box, sugary cereal, instant oatmeal, milk and yogurt. The downside was that the accessible room was right next to the staircase on the ground floor, and noisy neighbors clumping downstairs at 530 am! Sound insulation could be better, as could people's manners. Stay on the second floor away from stairs.
Stayed 1 night in Oct 2025

10/10 Excellent

Carlos

Stayed 1 night in Oct 2025

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Barry

Stayed 1 night in Oct 2025

10/10 Excellent

Irina

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean, staff friendly, breakfast fresh !
Stayed 4 nights in Oct 2025

8/10 Good

Steve

Stayed 1 night in Oct 2025

6/10 Okay

Kim

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Shower needs repair. Room needs updated.
Stayed 1 night in Oct 2025

8/10 Good

Deborah, Longmont

Liked: Cleanliness
Staff was great! The operation of the room TV was terrible and overly complex.
Stayed 3 nights in Oct 2025

6/10 Okay

Jaime

Outside of hotel need better landscaping!!! Clean up those weed Look awful outside!! Come on. Do better than this
Stayed 3 nights in Oct 2025

2/10 Terrible

Nicole

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The reviews for this hotel are completely misleading my husband and I got there to already on the outside looks abandoned and weeds outside growing as well as trash and the way to get in was very sketchy to walking in and getting a room to go in and it smells of cigarettes and drugs with fabulousa cleaner to mask it. Then when I told the front desk and he was very rude to me and said there are no cigarettes smoking, he then gave me another room that looked like a little better but the smell of overwhelming drugs that left me and my husband looking at midnight in a mountain city trying to find another room. When I explained this to the desk he just continued to give me rude looks and so I asked for my refund. Hopefully this helps other people and or families thinking this would be a good place to stay.
Stayed 2 nights in Oct 2025

4/10 Poor

PAOHUE Y

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Back door was insecured, place was run down. Limited hotel options in the area.
Stayed 1 night in Sep 2025

10/10 Excellent

Maxfield James, Arlington Heights

Stayed 1 night in Oct 2025

10/10 Excellent

Susan

Liked: Cleanliness, amenities
Pleasant service at the front desk. Room was clean.
Stayed 1 night in Oct 2025

10/10 Excellent

Wanda, Westminster

Stayed 1 night in Oct 2025

10/10 Excellent

Don

Travelled with partner
Liked: Cleanliness, amenities
We had a very cordial, friendly check-in. Facilities seemed well kept up. And Avee Is a treasure We will return!!
Stayed 2 nights in Oct 2025

2/10 Terrible

James

Disliked: Staff & service, amenities, property conditions & facilities
The staff couldn't find the reservation made through Expedia. Didn't have room reserved in their system. I had to prove to them the reservation made with emails from Expedia verifying reservation. Then they finally accepted the info and entered it into their systems. Then when they assigned a room to me, that room was already occupied. This is a very dangerous situation. Giving someone a key to a room that is already occupied is an in-excusable mistake that should never happen in a hotel environment. Then once they gave me another room, and I finally got properly checked in, that room had a broken hair dryer, shower rod falling off the wall, no clock in the room, no courtesy coffee pot or coffee, no usb ports anywhere in the room, a reclining chair that looked and felt like it was from a second hand store. The door frame entering the room looked like someone had used a crow bar and tried breaking into the room in the past. The metal frame was twisted and bent. This facility is lacking all modern necessities. Will never use this facility again. It was terrible.
Stayed 2 nights in Oct 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
It was very clean and nice, the breakfast was good but the bed was incredibly firm and uncomfortable to sleep in
Stayed 1 night in Oct 2025

10/10 Excellent

Omkar Ravindra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is nice. Close to hot springs and check in was easy
Stayed 1 night in Oct 2025

10/10 Excellent

Tina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone was very nice, the place was one of the cleanest hotels i have seen. The beds were not the most comfortable if you like really firm mattresses you will like them though. We really enjoyed our stay there.
Stayed 7 nights in Oct 2025

10/10 Excellent

Edith

Stayed 1 night in Oct 2025

2/10 Terrible

Joe

Stayed 1 night in Sep 2025

8/10 Good

Melanie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Customer service was great, our TV was t working and they came and fixed it and made sure everything was working before leaving us for the evening. Appreciated the ease of mobile check out as well and check in was fast and easy.
Stayed 1 night in Sep 2025

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities
We found multiple bugs in the room and left after a few hours.
Stayed 1 night in Sep 2025