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Wingate by Wyndham New Castle - Glenwood Springs

2.0 star property

Photo gallery for Wingate by Wyndham New Castle - Glenwood Springs

Exterior
Reception
Lobby
Studio Suite, 1 King Bed, Non Smoking
Indoor pool, open 10:00 AM to 10:00 PM, pool loungers

Reviews

7.4 out of 10
Good

Popular amenities

  • Hot tub
  • Pool
  • Breakfast included
  • 24/7 front desk
  • Pet-friendly
  • Housekeeping

Explore the area

View map
781 Burning Mountain Ave, New Castle, CO, 81647
  • New Castle Town Hall
    ‪2 min drive‬
  • Iron Mountain Hot Springs
    ‪12 min drive‬
  • Glenwood Hot Springs
    ‪14 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(29 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Premium bedding, pillow-top beds, individually decorated

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Bathtub w/ Grab Bars)

Premium bedding, pillow-top beds, individually decorated

Room, 1 King Bed, Accessible, Non Smoking (Bathtub w/ Grab Bars)

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

8.2 out of 10
Very good
(38 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Non Smoking

Studio Suite, 1 King Bed, Non Smoking

Studio Suite, 1 King Bed, Non Smoking

7.6 out of 10
Good
(15 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

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Exterior

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  • Hot tub
  • Breakfast included
  • Parking included
4.4 out of 5, Excellent, 1,576 reviews
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About the area

New Castle

Located in New Castle, Wingate by Wyndham New Castle - Glenwood Springs is in the mountains, within a 5-minute drive of New Castle Town Hall and Lakota Canyon Golf Club. .This hotel is 11.4 mi (18.3 km) from Iron Mountain Hot Springs and 11.5 mi (18.5 km) from Red Mountain Trail.

What's nearby

  • New Castle Town Hall - 2 min drive - 1.9 km
  • Lakota Canyon Golf Club - 4 min drive - 2.9 km
  • Iron Mountain Hot Springs - 12 min drive - 19.4 km
  • Glenwood Hot Springs - 14 min drive - 21.3 km
  • Glenwood Caverns Adventure Park - 17 min drive - 22.0 km

Getting around

  • Glenwood Springs Station - 15 min drive
  • Vail/Eagle Airport (EGE) - 44 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Black Dog Saloon - ‬19 min walk
  • ‪New Castle Diner - ‬5 min walk
  • ‪Hogback Pizza - ‬2 min drive
  • ‪Lazy Bear Restaurant - ‬19 min walk

About this property

Wingate by Wyndham New Castle - Glenwood Springs

Hotel with free breakfast, near New Castle Town Hall
Wingate by Wyndham New Castle - Glenwood Springs offers 51 air-conditioned accommodations with complimentary weekday newspapers and hair dryers. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 51 individually decorated guestrooms, featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Enjoy recreational amenities such as an indoor pool and a hot tub. Additional amenities at this hotel include complimentary wireless internet access, a picnic area, and barbecue grills.
A complimentary continental breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Hot tub
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • In the mountains
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 2004
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Fan
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are available for USD 5 per night

Payment types

Important information

Optional extras

  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Reviews

Wingate by Wyndham New Castle - Glenwood Springs Reviews

7.4

Good

7.8/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness
Rating 10 - Excellent. 340 out of 1018 reviews
Rating 8 - Good. 318 out of 1018 reviews
Rating 6 - Okay. 162 out of 1018 reviews
Rating 4 - Poor. 108 out of 1018 reviews
Rating 2 - Terrible. 90 out of 1018 reviews

Reviews

6/10 Okay

Lonnie

Travelled with family
It was ok.
Stayed 2 nights in Jun 2025

2/10 Terrible

Joseph

Stayed 1 night in Jun 2025

6/10 Okay

Rudy

Travelled with family
Liked: Cleanliness, staff & service, amenities
This was our first time at this property. It looked nice and inviting in the photos I saw. However, the facility itself needs to fix and take care of a few things before it can get a better review. The spa was nice and easily accessible however the day we went there was a lot of sand on the seats and the bottom. We had to change rooms after checking in because our room door would not lock. But it’s a quiet area even being right off of I-70 and having trains going by a couple of times a day. The staff were very helpful, kind, and friendly. It’s close to food and a grocery store. It was an okay place to stay with a very reasonable rate.
Stayed 3 nights in Jun 2025

10/10 Excellent

Nicole

Stayed 3 nights in Jun 2025

2/10 Terrible

Kathryn

Travelled with family
Disliked: Property conditions & facilities
This was shameful, they are trying to fix items but the grass isn't cut, nothing has been watered, the weeds are growing like its an abandoned building. Inside it was clean and they take pride in that part, the side security door was bent and couldn't be locked (whick made it easy to get in, no need for a key(;-) The patrons were lound and lots of slammed doors all night, we left before the breakfast because we didn't want to chance it. There are commercial trailers parked in the vest parking spots and you can see they haven't moved in a while. I would like to think that they are working diligently at fixing it up and will pick up all of the trash and debris outside the house and cut the yard as soon as they finish fixing everything. Great guys at the front desk, kind and knowledgeable just what you want, but the outside was in such a state, i mean pick up the trash in the parking lot and spray the weeds with round-up that are growing everywhere. But they might be so overwhelmed they no longer see all the doors, trash, debris.
Stayed 1 night in Jun 2025

8/10 Good

Joseph

Stayed 1 night in Jun 2025

6/10 Okay

Tracy

Liked: Staff & service
The room was clean but not as nice as pictured. The staff was friendly. The continental breakfast was VERY limited and not that good. We will not return to this location
Stayed 2 nights in Jun 2025

8/10 Good

Randal, LAKEWOOD

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast options a little limited.
Stayed 1 night in Jun 2025

6/10 Okay

KARL, SIMI VALLEY

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
There is no elevator, not mentioned at booking and a very long set of stairs to our second floor room. It was difficult for my wife to get up and done the stairs on two artificial knees. When I asked about an elevator the clerk should have at least asked if I would prefer a 1st floor room
Stayed 1 night in Jun 2025

4/10 Poor

Andrea

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
When I pulled up, I didn’t actually believe the building was the hotel I booked! Definitely doesn’t qualify to have the Wyndham branding! Directly out the side door was a pile of trash, tools, shop vacs and what appeared to be dilapidated furniture. As you walk in the front doors to the right was an old broken down lawn mower parked in the tree. I really wish I would have taken pictures it was so far below standard I almost canceled. I was tired from driving 2.5 hours, hiking and getting prepared for a conference I was attending on Saturday June 14th. I didn’t have time. I really wanted to soak in the hot tub and go to sleep. I should have went with my intuition!! Check in was quick and easy. When I went to take a shower there was a dirty foot print on the ledge of the bathtub and dirt and left over FOOD behind the bathroom door when I closed it! While I was in the shower the carbon monoxide detector came off its holder on the ceiling. I called the front desk to let them know but no one ever showed up. The bed itself was comfortable and I might have slept well if it weren’t for the front desk assistant having some sort of what sounded like a heated discussion on the phone for literally 5 hours! I called yet again to let him know his voice was echoing throughout the whole building. He stopped for about 3 minutes and resumed practically yelling the the person on the phone! So very little sleep, complete unprofessional conduct, safety issues and a down right dirty old building!
Stayed 1 night in Jun 2025

10/10 Excellent

Gladys

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and breakfast.
Stayed 1 night in Jun 2025

4/10 Poor

Ciera

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff was nice but the system wouldn’t accept my email as valid so that slowed things down. The room smelled awful of mold or something. The floor was dirty. There was an eyelash clump on the floor. The bathroom did not look clean. The lock on the door was open exposing a key slot which made us feel unsafe. We did not stay the night. We ended up going a mile down the road to another hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Elena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked our stay!
Stayed 2 nights in Jun 2025

8/10 Good

ismael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The shower curtain wouldn't close all the way across so the floor was soaked. Otherwise a good stay. Clean.
Stayed 2 nights in Jun 2025

4/10 Poor

Kelly

Disliked: Cleanliness, amenities, property conditions & facilities
Not impressed at all. I was so exhausted from my road trip that I didn't do anything about it but the room (207) needed a deep clean. The bed sheets were just that - sheets and no comforter. There was black mold on the ceiling next to a super dusty vent and the smoke alarm was just hanging from the ceiling. The walls were dirty and the bedroom window was so dirty you couldn't see clearly through it. I didn't have confidence that another room would be better so I just dealt with it. I hope the owners don't live this way and find the state of this room acceptable! Have better standards for yourself - don't stay here.
Stayed 1 night in May 2025

2/10 Terrible

Eleazar, Carbondale

Stayed 3 nights in Apr 2025

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable and smelled clean but also pet friendly.
Stayed 1 night in Jun 2025

10/10 Excellent

BASIL

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Peaceful stay
Stayed 1 night in May 2025

8/10 Good

Josh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Kenneth

Stayed 1 night in Jun 2025

2/10 Terrible

Mary

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible ADA accomodations

Their ADA accomodations are almost non-existent! I requested a room on the main floor because my daughter uses a wheelchair. But when we arrived at the hotel, we were given a room on the 2nd floor and were told that there were no rooms available on the main floor. And they don't even have an elevator! So we had to lug everyone and everything up a long, steep staircase!! It's terrible and inexcusable to not be ADA compliant!!!
Stayed 3 nights in Jun 2025

10/10 Excellent

Larry

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Convenient location. Good breakfast. No elevator.
Stayed 2 nights in May 2025

2/10 Terrible

Vanessa

Liked: Property conditions & facilities
The bed was really hard, and I was unable to sleep, conditioner out windows were dirty. The pool was really nice, and but the hot tub was filled with sand. The shower had issues. Breakfast food was awful. No water fountain. It was cheap when I booked it more expensive when I changed it… sad
Stayed 1 night in Jun 2025

2/10 Terrible

Stephanie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the worst place I have ever attempted to stay at. All outside doors broken and unable to secure, 1.5 inch gaps under the doors, dirty floors in rooms and weird black bugs, strange people who follow you asking for your room number, gross hot tub and pool, broken fixtures, trash and debris surrounding the building, etc. Just dont stay here. We left after 5 hours and did not look back.
Stayed 2 nights in Jun 2025

10/10 Excellent

Mike

Stayed 3 nights in Jun 2025