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Everything was perfect

This hotel is nice and much cleaner than most. Check-in is quick and easy.

The front desk woman Kristina is beyond kind, she was so helpful and made my stay worth every penny. The property is well maintained, extremely clean, conveniently located, has a full kitchen, and allows smoking outside thank god.

Rachel the manager of this hotel is rude and racist. Reginald and Madison were kind and professional, Allison in corporate as fantastic. Rachel ruined my stay & made me feel unsafe. The room smelled like mold, I was having problems with my toilet, the room had mold on the curtains, there was food on the walls. I took pictures spoke to Rachel through text, she never sent anyone to help me, the next day I went down to use the lobby bathroom, mine still wasn’t working, I spoke to Maddison at front desk, she explained to Rachel I needed help. Rachel came up to my room with an attitude, i immediately started recording. She said the staff would never leave the room dirty, and she needed to take the pictures herself. I let her in and she took pictures of my cigarette on the balcony instead of anything else. She told me no smoking in rooms or on balcony, I said I’m not, she said she was going to have maintenance come up for the toilet and left. A few moments later she emailed me about me smoking in the room, which was untrue. I went down to the front desk to speak to her while recording the entire time. I asked why address me in an email, if she just spoke to me in person, and what about fixing the toilet. She told me I’m lucky she’s letting me stay here. I edited Google review &included video. She continued to make it clear I wasn’t welcome. I have health prbmls I would have provide medical card, she never gave me a chance, lied about refunding me, ruined my whole trip.

Shouldn't have pay to park if you're staying there!!!!

The hotel that other hotels wish they were. OCEANFRONT - ie just a stone’s throw from the waves. Beautiful - clean - amazing amenities. We agreed that this is our new favorite spot in Florida. Can’t wait to return!