Hilton Hotels Hotels In Melbourne

Clean, safe, great breakfast

En mi experiencia no fue tan satisfactorio por que el hotel está un poco deteriorado, no tenían el elevador en funcionamiento osea que tuvimos que subir todas las maletas por las escaleras y todo fue subir y bajar tres pisos.

Loved the Room Service, room Was clean

Once I arrived to the property, I was disappointed when I walked inside. It didn't look like the pictures online( or the high reviews, either) when I made the reservation online. It looked somewhat outdated, and could use a renovation. Also, I didn't realize before booking that it was carpeted through out. I don't like staying at properties that have carpet in the hallways, and especially in the rooms. Those properties usually have an odor, or sometimes a lingering unpleasant scent after a period of time; just like this property has! When I walk in a hotel, I don't want to smell anything- pleasant or unpleasant! No scents please, only fresh air! I asked for another room, because of the scent in the room, and Colleen at the front desk went out of her way for me( above and beyond her job description ), to personally look for a room that didn't have a loud scent! I want to smell fresh air, only! The next room was better, but still had a scent/odor, too. The rooms were clean, but looked cheap/outdated, and they didn't make it easy to use their Wi-Fi. Very limited tv channels, but that was minor for me, because I don't watch a lot of tv. For the price I paid, I have stayed at better hotels. I regretted not going with another hotel that I looked at, first. The breakfast was really good, not a huge selection to choose from, but adequate. Colleen at the front desk was professional, genuinely friendly and kind! Barbara, at the front desk, (during checkout) was very nice and helpful.

Breakfast buffet was fresh, clean, hot.

The front desk team member was very helpful.