2/10 Terrible
Anthony
31 Jul 2025
Disliked: Cleanliness, staff & service, property conditions & facilities
I paid for a room with a balcony I checked in at the front desk. The lady told me that the king Ocean view balcony that I paid for was an absolute beautiful view and a great room. Well, she forgot to mention that when I got up there there was a door Walking out to the patio completely locked in the entire place was on the construction so I had no balcony, which was completely unacceptable. They should’ve notified me of that. I would’ve went to another hotel but instead they just let me into the room with no notice of anything and letting me know that construction would start at 9 AM in the morning when check out at 11 AM works hotel. I’ve never stayed at. They need to understand. They need to accommodate for their inconveniences and I should be fully refunded back to Expedia because this was terrible and Expedia should cut ties with this Place
Anthony
Stayed 1 night in Jul 2025
































