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Best Western Palestine Inn

2.5 star property

Photo gallery for Best Western Palestine Inn

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave
Lobby
Seasonal outdoor pool
Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (with Single Sofabed)
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant

Explore the area

View map
1601 W Palestine Ave, Palestine, TX, 75801
  • Place, Redlands Hotel
    ‪2 min drive‬
  • Place, University of Texas at Tyler Palestine Campus
    ‪2 min drive‬
  • Place, Palestine Community Theatre
    ‪2 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 6
  • 3 Double Beds

View all photos for Standard Room, 2 Double Beds, Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (with Single Sofabed)

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (with Single Sofabed)

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (with Single Sofabed)

  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave (with Single Sofabed)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave (with Single Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed;Larger Room)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed;Larger Room)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed;Larger Room)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (with Single Sofabed)

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (with Single Sofabed)

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (with Single Sofabed)

  • Sleeps 3
  • 1 Queen Bed

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About the area

Palestine

Located in Palestine, Best Western Palestine Inn is within a 5-minute drive of Redlands Hotel and Palestine Community Theatre. .This hotel is 1.5 mi (2.4 km) from University of Texas at Tyler Palestine Campus and 1.6 mi (2.6 km) from Anderson County Courthouse.

What's nearby

  • Redlands Hotel - 2 min drive - 1.9 km
  • University of Texas at Tyler Palestine Campus - 2 min drive - 2.3 km
  • Palestine Community Theatre - 2 min drive - 2.2 km
  • Green Park - 2 min drive - 3.0 km
  • Texas State Railroad: Palestine Depot - 10 min drive - 10.0 km

Getting around

  • Tyler, TX (TYR-Pounds Regional) - 53 min drive

Restaurants

  • ‪Jack in the Box - ‬17 min walk
  • ‪Jucys Hamburger - ‬2 min drive
  • ‪Little Mexico - ‬13 min walk
  • ‪SONIC Drive In - ‬4 min drive
  • ‪Bird's Egg Cafe - ‬1 min walk

About this property

Best Western Palestine Inn

Hotel in Palestine with a seasonal outdoor pool and free breakfast
Best Western Palestine Inn offers 54 air-conditioned accommodations with safes and coffee/tea makers. 37-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
Make yourself at home in one of the 54 air-conditioned rooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, while 37-inch flat-screen televisions with cable programming provide entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities such as a seasonal outdoor pool, or other amenities including complimentary wireless internet access and a vending machine.
At Best Western Palestine Inn, enjoy a satisfying meal at the restaurant. A complimentary full breakfast is served daily.
Featured amenities include a business center, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
Guests are offered a complimentary full breakfast each morning.
Best Western Palestine Inn has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily
  • A restaurant

Things to do

  • Seasonal outdoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
2 total (up to 80 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The seasonal pool will be open from March to October
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Palestine
Best Western Palestine Inn
Palestine Best Western
Best Palestine Palestine
Best Western Palestine Inn Hotel
Best Western Palestine Inn Palestine
Best Western Palestine Inn Hotel Palestine

Best Western Palestine Inn Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 212 out of 531 reviews
Rating 8 - Good. 170 out of 531 reviews
Rating 6 - Okay. 71 out of 531 reviews
Rating 4 - Poor. 31 out of 531 reviews
Rating 2 - Terrible. 47 out of 531 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

6/10 Okay

Victoria

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The sink was leaking and the bathroom was dirty
Stayed 1 night in Oct 2025

4/10 Poor

Bobbie

Travelled with family
Disliked: Cleanliness, staff & service, amenities
The room stunk,there was black mold on and in the ac unit, the couch had white stains all over it(iykyk) there was a bathroom towel that had been previously used with hair all over it hanging up behind the door . The coffee maker had a clear cup that had some coffee in it. I went to walmart to buy cleaning supplies and cleaned EVERYTHING IN THAT ROOM. THE FLOOR,TUB, AC UNIT,FRIDGE,TABLES,DOORS ,HANDLES,LAMPS,CHAIRS SHOWER, TOILET,SINK,COUNTER,NIGHT STANDS AND SPRAYED LYSOL ON THE BED AND EVERY INCH OF THAT ROOM/RESTROOM. Definitely over paid way too much for a room that was filthy and disgusting. Id say charge maybe 80.00, but 150?? Is INSANE!
Stayed 1 night in Oct 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
All g ood, we'll be back.
Stayed 1 night in Oct 2025

2/10 Terrible

Jeannette

Disliked: Cleanliness, property conditions & facilities, room comfort
I found a bug in the room. The fan in the bathroom didn’t work and the light over the sink did not work.
Stayed 1 night in Sep 2025

2/10 Terrible

Elizabeth

Disliked: Cleanliness, property conditions & facilities
Old, musky room, the walls need to be painted and the tub needs refurbishing.
Stayed 1 night in Sep 2025

10/10 Excellent

Roman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good time

Great and clean
Stayed 1 night in Aug 2025

4/10 Poor

Ronald S

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
PRO: The staff was very friendly. CON: The floor was very dirty and needed to be clean. If you walked on it in sock feed or barefooted the bottom of your feet turned black. The AC never cooled the room off the entire time we were there. Worst of all the bed bugs had infested the room so bad that we could not stay there. We left the Inn about 10:30pm and went to another place to stay.
Stayed 1 night in Sep 2025

10/10 Excellent

Beth

Stayed 1 night in Aug 2025

8/10 Good

Josh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

4/10 Poor

Cynthia

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel was VERY outdated!!! Was nothing like I expected . First room was leaking icebox and window open . Second room was not cooling. Just a terrible stay !!! The pictures I view was absolutely nothing like the actually hotel . Very Disappointed!!
Stayed 1 night in Jul 2025

6/10 Okay

Robin

I
Stayed 2 nights in Jun 2025

10/10 Excellent

James

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
I love the birds eye cafe clean and smell nice 🙂
Stayed 3 nights in Jun 2025

10/10 Excellent

Don

Stayed 1 night in May 2025

2/10 Terrible

Sarah

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
Room and ammenities were dirty.
Stayed 1 night in May 2025

6/10 Okay

Eva

Liked: Staff & service
Stayed 1 night in May 2025

6/10 Okay

Simon

Liked: Property conditions & facilities
Room stank due to possible water leak. I recommend NOT having carpet in the bathroom area
Stayed 1 night in Apr 2025

8/10 Good

Ekene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Kaye

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice restaurant on site
Stayed 1 night in Apr 2025

8/10 Good

Bernie

Good location to the RR
Stayed 1 night in Apr 2025

8/10 Good

David

Travelled with family
Liked: Amenities
Deck patio next to the pool was in need of repair and update.
Stayed 1 night in Apr 2025

2/10 Terrible

Jennifer

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I booked the hotel at 1130 at night for an unexpected trip. I attempted several times to call to inform the motel I would be a late check in, no answer. When I got there, no one was in the office to check me in for my room. I called several more times, got no answer. Attempted to leave a message on the answering machine, it cut me off at 5 seconds. I was left stuck, exhausted, with nowhere to sleep as I had already paid for this room. What a great inconvenience.
Stayed 1 night in Apr 2025

2/10 Terrible

Shayla

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Liked: Property conditions & facilities
Very clean and the staff was helpful in helping us find dining opportunities.
Stayed 1 night in Mar 2025

2/10 Terrible

Rolando

Stayed 1 night in Mar 2025

6/10 Okay

Valerie, Harper

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The bed was horrible!! Very uncomfortable to sleep on. Light weight covers. Shower didn't work very well at all.
Stayed 1 night in Mar 2025