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Tru By Hilton Gaylord, MI

2.5 star property

Photo gallery for Tru By Hilton Gaylord, MI

Lobby
Lobby
Exterior
Terrace/patio
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
1048 WEST MAIN STREET, Gaylord, MI, 49735
  • Place, Otsego County Historical Museum
    ‪17 min walk‬
  • Place, Bavarian Falls Park
    ‪2 min drive‬
  • Place, Call of the Wild Museum
    ‪2 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

8.8 out of 10
Excellent
(62 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub | Bathroom

Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Bathroom shower

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds

8.8 out of 10
Excellent
(38 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Room, 2 Queen Beds, Accessible, Bathtub

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower) | Bathroom shower

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

King Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

King Room-Hearing Accessible

  • Sleeps 2

King Room With Tub-Mobility Accessible

  • Sleeps 2

2 Queen Beds Room

  • Sleeps 4

Room with Two Queen Beds-Hearing Accessible

  • Sleeps 4

Room with Two Queen Beds, Mobility/Hearing Accessible and Roll-in Shower

  • Sleeps 4

Guest Room With 2 Queen Beds And Tub-Mobility Accessible

  • Sleeps 4

Similar properties

Exterior
Comfort Inn & Suites Gaylord
Gaylord
  • Pool
  • Spa pool
  • Breakfast included
  • Pet-friendly
4.8 out of 5, Exceptional, 764 reviews
The price is NZ$219
includes taxes & fees
10 May - 11 May
Comfort Inn & Suites Gaylord

About the area

Gaylord

When you stay at Tru By Hilton Gaylord, MI in Gaylord, you'll be near ski runs, within a 5-minute drive of Otsego County Historical Museum and Call of the Wild Museum. .This hotel is 1.1 mi (1.8 km) from Bavarian Falls Park and 1.5 mi (2.4 km) from Otsego Memorial Hospital.

What's nearby

  • Otsego County Historical Museum - 17 min walk - 1.4 km
  • Bavarian Falls Park - 2 min drive - 3.3 km
  • Call of the Wild Museum - 2 min drive - 3.3 km
  • Otsego County Sportsplex - 3 min drive - 4.0 km
  • Gaylord's City Elk Park - 3 min drive - 4.4 km

Getting around

  • Pellston, MI (PLN-Pellston Regional) - 49 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪China1 Buffet - ‬10 min walk
  • ‪Five Guys - ‬10 min walk
  • ‪Qdoba Mexican Eats - ‬8 min walk
  • ‪Culver's - ‬12 min walk

About this property

Tru By Hilton Gaylord, MI

Tru By Hilton Gaylord, MI offers 92 air-conditioned accommodations with hair dryers and irons/ironing boards. 55-inch flat-screen televisions come with premium satellite channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 92 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include desks and irons/ironing boards, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access and a television in a common area.
Grab a bite from the snack bar/deli serving guests of Tru By Hilton Gaylord, MI. A complimentary buffet breakfast is served daily.
Featured amenities include complimentary wired internet access, a 24-hour business center, and a 24-hour front desk. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)

Business services

  • 24-hour business centre
  • Computer station
  • Coworking space

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Built in 2021
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable/satellite channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

TRU BY Hilton Gaylord
Tru By Hilton Gaylord, MI Hotel
Tru By Hilton Gaylord, MI GAYLORD
Tru By Hilton Gaylord, MI Hotel GAYLORD

Tru By Hilton Gaylord, MI Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 367 out of 581 reviews
Rating 8 - Good. 115 out of 581 reviews
Rating 6 - Okay. 57 out of 581 reviews
Rating 4 - Poor. 20 out of 581 reviews
Rating 2 - Terrible. 22 out of 581 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Kathleen

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All of the above
Stayed 2 nights in Jan 2026

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The rooms and all public areas are very clean
Stayed 4 nights in Jan 2026

10/10 Excellent

Therese

Stayed 1 night in Jan 2026

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean rooms white Clean towels. Plenty of pillows
Stayed 2 nights in Jan 2026

10/10 Excellent

Jerry Lee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet affordable/reasonable. Never a problem checking in or out. Other family members that travel this way prefer to stay here too. My niece says, “this is my favorite place to stay” when they travel to lower Michigan.
Stayed 1 night in Jan 2026

10/10 Excellent

brooke

Liked: Cleanliness, staff & service, amenities
Friendly staff clean rooms
Stayed 1 night in Jan 2026

6/10 Okay

Sumaya

Travelled with family
Breakfast could be more extensive
Stayed 2 nights in Dec 2025

10/10 Excellent

Patrick

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2026

10/10 Excellent

Sherrilyn

Business traveller
Liked: Cleanliness, staff & service, amenities
Room was very clean and spacious. The beds were luxurious and comfortable. The staff was couteous and polite. An over all experience.
Stayed 1 night in Jan 2026

10/10 Excellent

Gerald

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good stay.
Stayed 3 nights in Jan 2026

4/10 Poor

Lynn

Stayed 1 night in Dec 2025

8/10 Good

Crystal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Minimal breakfast options compared to other Tru, food was often out and coffee Rand out often
Stayed 2 nights in Jan 2026

10/10 Excellent

David, ORONO

Stayed 1 night in Sep 2025

10/10 Excellent

Zachary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms are small but the hotel is in good condition.
Stayed 2 nights in Jan 2026

8/10 Good

Dian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Super helpful and friendly staff. Clean room. Bed was amazing. Only con was there was absolutely no hot water at 9am when I went to shower. Hubby barely had hot water and the pressure was awful. Everything else was great.
Stayed 2 nights in Dec 2025

8/10 Good

Theresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2026

8/10 Good

Jessica

Liked: Cleanliness, staff & service, amenities
Room was clean. Staff was friendly.
Stayed 2 nights in Dec 2025

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great rooms and staff
Stayed 2 nights in Dec 2025

4/10 Poor

Eric

Stayed 1 night in Nov 2025

10/10 Excellent

Zaid, Buffalo

Liked: Cleanliness, amenities, property conditions & facilities
Exceeded our expectations
Stayed 1 night in Dec 2025

10/10 Excellent

Dale

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, amenities
Happy with the cleanliness of the room, no complaints. Everyone was friendly and helpful.
Stayed 1 night in Dec 2025

10/10 Excellent

Marva, Whitmore Lake

Stayed 1 night in Dec 2025

10/10 Excellent

Tonya

Stayed 2 nights in Nov 2025

8/10 Good

Amanda

Stayed 1 night in Nov 2025

8/10 Good

Carin

Stayed 1 night in Dec 2025