See all properties
Save

Tru By Hilton Gaylord, MI

2.5 star property

Photo gallery for Tru By Hilton Gaylord, MI

Lobby
Exterior
Reception
Lobby
Desk, laptop workspace, blackout curtains, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Pet-friendly
  • 24/7 front desk
  • Air conditioning

Explore the area

View map
1048 WEST MAIN STREET, Gaylord, MI, 49735
  • Place, Otsego County Historical Museum
    ‪15 min walk‬
  • Place, Bavarian Falls Park
    ‪18 min walk‬
  • Place, Gaylord Discovery Center
    ‪2 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

8.8 out of 10
Excellent
(55 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub | Bathroom

Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Bathroom shower

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds

8.6 out of 10
Excellent
(35 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Room, 2 Queen Beds, Accessible, Bathtub

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower) | Bathroom shower

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

King Room

  • Sleeps 2

King Room-Hearing Accessible

  • Sleeps 2

King Room With Tub-Mobility Accessible

  • Sleeps 2

2 Queen Beds Room

  • Sleeps 4

Room with Two Queen Beds-Hearing Accessible

  • Sleeps 4

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

  • Sleeps 4

Guest Room With 2 Queen Beds And Tub-Mobility Accessible

  • Sleeps 4

Similar properties

Exterior
Hampton Inn Gaylord
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.2 out of 5, Very good, 846 reviews
The price is NZ$144
includes taxes & fees
1 Jan - 2 Jan 2026
Hampton Inn Gaylord

About the area

Gaylord

When you stay at Tru By Hilton Gaylord, MI in Gaylord, you'll be near ski runs, within a 5-minute drive of Otsego County Historical Museum and Call of the Wild Museum. .This hotel is 1.1 mi (1.8 km) from Bavarian Falls Park and 1.5 mi (2.4 km) from Otsego Memorial Hospital.

What's nearby

  • Otsego County Historical Museum - 15 min walk - 1.3 km
  • Bavarian Falls Park - 18 min walk - 1.5 km
  • Call of the Wild Museum - 20 min walk - 1.7 km
  • Gaylord Discovery Center - 2 min drive - 2.6 km
  • Otsego Memorial Hospital - 2 min drive - 2.2 km

Getting around

  • Pellston, MI (PLN-Pellston Regional) - 49 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Five Guys - ‬10 min walk
  • ‪Taco Bell - ‬6 min walk
  • ‪Culver's - ‬12 min walk
  • ‪Qdoba Mexican Eats - ‬8 min walk

About this property

Tru By Hilton Gaylord, MI

Hotel in Gaylord with free breakfast and a 24-hour fitness center
Tru By Hilton Gaylord, MI offers 92 air-conditioned accommodations with hair dryers and irons/ironing boards. 55-inch flat-screen televisions come with premium satellite channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 92 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include desks and irons/ironing boards, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access and a television in a common area.
Grab a bite from the snack bar/deli serving guests of Tru By Hilton Gaylord, MI. A complimentary buffet breakfast is served daily.
Featured amenities include complimentary wired internet access, a 24-hour business center, and a 24-hour front desk. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)

Business services

  • 24-hour business centre
  • Computer station
  • Coworking space

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Built in 2021
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable/satellite channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

TRU BY Hilton Gaylord
Tru By Hilton Gaylord, MI Hotel
Tru By Hilton Gaylord, MI GAYLORD
Tru By Hilton Gaylord, MI Hotel GAYLORD

Tru By Hilton Gaylord, MI Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 325 out of 516 reviews
Rating 8 - Good. 100 out of 516 reviews
Rating 6 - Okay. 53 out of 516 reviews
Rating 4 - Poor. 17 out of 516 reviews
Rating 2 - Terrible. 21 out of 516 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ramona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location close to restaurants friendly staff and clean
Stayed 1 night in Sep 2025

6/10 Okay

Deborah

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Pet friendly and coffee shops nearby.
Stayed 1 night in Sep 2025

10/10 Excellent

Evan

Stayed 2 nights in Aug 2025

10/10 Excellent

enzo

Stayed 1 night in Sep 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

UP trip

Very nice hotel, good customer service
Stayed 1 night in Sep 2025

10/10 Excellent

Doug

Stayed 1 night in Aug 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean, close to restaurants.
Stayed 1 night in Sep 2025

10/10 Excellent

Brook

Liked: Cleanliness, staff & service, property conditions & facilities
Great location in the middle of town, close to highways.
Stayed 2 nights in Aug 2025

8/10 Good

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Carl

Travelled with family, Travelled with family and small children, Business traveller, Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One awesome hotel and that aint a lie its totally Tru
Stayed 1 night in Aug 2025

10/10 Excellent

Abby, Galion

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This place is very modern and clean, and I would certainly recommend staying here. The person checking us in was interesting though. They kept mentioning in disgust that we booked "through a third party" informing us of a surprise $75 pet fee and asking how Vegas is this time of year which apparently is where Expedia's main office is and what our address showed up as in the hotel's system. It was just unnecessary commentary that we could have done without after a long drive. It was close to 11PM by the time we arrived, so throwing another $75 fee on top of the already high priced hotel room felt like we had no other option but to accept. All in all, the hotel was nice and provided exactly what we needed, a safe and clean place to crash before the next leg of our trip... with our dog.
Stayed 1 night in Aug 2025

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The team accomodated our request for a late check out. I enjoyed being able to arrange this over text message with the front desk.
Stayed 1 night in Aug 2025

8/10 Good

Jonathan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Cathy

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Could have used a stepladder to get into the bed it was so high. Only one place to sit to watch tv in a king room. Very clean and great staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Nissa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience, plenty of place to eat around the area. Highly recommended
Stayed 1 night in Aug 2025

8/10 Good

BRYAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Noel

Stayed 1 night in Aug 2025

10/10 Excellent

Kathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Kristina

Disliked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

William J

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Grant

Stayed 1 night in Aug 2025

8/10 Good

Tara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our stay was ok

The positives- the room was clean and modern. The staff was clean and friendly. The area is very convenient and close by everything! We had problems with the locked, had to try a few times. For an accessible room, the door was heavy. Had to request the bench shower seat that was advertised. The breakfast was subpar. It really delayed our plans to have to go out for breakfast. I didn’t just want to eat toast and pancakes and I’m allergic to eggs.
Stayed 2 nights in Aug 2025

6/10 Okay

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was amazing. Comfortable beds. There was a group of youth there that didn’t get quiet until after midnight.
Stayed 1 night in Aug 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Fast internet
Stayed 1 night in Aug 2025

10/10 Excellent

Sierra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was comfy and room was clean
Stayed 1 night in Aug 2025