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Crystal Inn Hotel & Suites Great Falls

2.5 star property

Photo gallery for Crystal Inn Hotel & Suites Great Falls

Lobby
Desk, blackout curtains, iron/ironing board, free cots/infant beds
Suite, 1 King Bed, Non Smoking, Jetted Tub
Exterior
Indoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym

Explore the area

View map
3701 31st St SW, Great Falls, MT, 59404
  • Montana ExpoPark
    ‪5 min drive‬
  • Great Falls Convention Center
    ‪6 min drive‬
  • Holiday Village Mall
    ‪7 min drive‬
  • Great Falls, MT (GTF-Great Falls Intl.)
    ‪20 min walk‬

Room options

View all photos for Standard Double Room, 2 Queen Beds, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Double Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(82 reviews)
  • 36 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(95 reviews)
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Smoking

8.0 out of 10
Very good
(2 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(2 reviews)
  • 49 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Double Room, 2 Queen Beds, Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Double Room, 2 Queen Beds, Smoking

  • 35 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Executive Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 49 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Lobby

Heritage Inn

  • Pool
  • Hot tub
  • Breakfast included
  • Free airport shuttle
4.0 out of 5, Very good, 1,957 reviews
Heritage Inn

About the area

Great Falls

When you stay at Crystal Inn Hotel & Suites Great Falls in Great Falls, you'll be near the airport, within a 5-minute drive of Lucky Lil's Casino and Meadow Lark Country Club. .This hotel is 3.2 mi (5.1 km) from Gold Dust Casino and 3.5 mi (5.6 km) from Barrel O' Bucks Casino.

What's nearby

  • Montana ExpoPark - 5 min drive - 7.4 km
  • Gibson Park - 6 min drive - 8.1 km
  • Four Season Arena - 6 min drive - 8.1 km
  • Great Falls Convention Center - 6 min drive - 8.5 km
  • Holiday Village Mall - 7 min drive - 8.9 km

Getting around

  • Great Falls, MT (GTF-Great Falls Intl.) - 2 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪peak coffee bar - ‬6 min drive
  • ‪Applebee's Grill + Bar - ‬6 min drive
  • ‪Chili's Grill & Bar - ‬3 min drive
  • ‪Hempl's Bakery - ‬5 min drive

About this property

Crystal Inn Hotel & Suites Great Falls

Hotel in Great Falls with free breakfast and airport shuttle service
Crystal Inn Hotel & Suites Great Falls offers 86 accommodations with coffee/tea makers and complimentary weekday newspapers. 32-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 86 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include desks and complimentary weekday newspapers, as well as phones with free local calls.
Be sure to enjoy recreational amenities, including an indoor pool, a hot tub, and a fitness center. This hotel also features complimentary wireless internet access and a vending machine.
Satisfy your appetite at the hotel's coffee shop/cafe, or stop in at the snack bar/deli. A complimentary continental breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. A roundtrip airport shuttle is complimentary (available on request).
A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 4:30 AM to 1 AM on request
  • Limited on-site parking

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 55 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per day
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 50 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property

Property is also known as

Crystal Great Falls
Crystal Inn Hotel Great Falls
Crystal & Suites Great Falls
Crystal Inn Hotel & Suites Great Falls Hotel
Crystal Inn Hotel & Suites Great Falls Great Falls
Crystal Inn Hotel & Suites Great Falls Hotel Great Falls

Reviews

Crystal Inn Hotel & Suites Great Falls Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 689 out of 1022 reviews
Rating 8 - Good. 211 out of 1022 reviews
Rating 6 - Okay. 71 out of 1022 reviews
Rating 4 - Poor. 29 out of 1022 reviews
Rating 2 - Terrible. 22 out of 1022 reviews

Reviews

10/10 Excellent

Lori

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Staff made check in easy!
Stayed 1 night in Jun 2025

10/10 Excellent

Dorothy, Shelton

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay. Will have to go away to find places to eat
Stayed 1 night in Jun 2025

8/10 Good

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
comfortable, as usual
Stayed 1 night in Jun 2025

8/10 Good

Kimberlee

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I
Stayed 2 nights in Jun 2025

6/10 Okay

Camilla

Not what I expected. It was behind a trucking parking lot. Needs upgrades and Denny’s as the only dining option was sad.
Stayed 1 night in Jun 2025

10/10 Excellent

Lori

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is great and helpful!
Stayed 1 night in Jun 2025

8/10 Good

Ashley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Kim

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Pool and hot tub were packed with kids, so my children and I were unable to utilize space. Mattresses were in terrible condition!
Stayed 1 night in Jun 2025

10/10 Excellent

Alyson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, very convenient next to the airport, clean and comfortable
Stayed 2 nights in Jun 2025

10/10 Excellent

Margaret

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check In Great; very helpful; Noisy with people Over us & loud talking in hall.
Stayed 1 night in Jun 2025

10/10 Excellent

Eric

Stayed 1 night in May 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

6/10 Okay

Elena

Liked: Cleanliness
Average
Stayed 1 night in Jun 2025

10/10 Excellent

Malisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great. The hotel was hosting several events, but still made our family feel welcomed.
Stayed 1 night in Jun 2025

8/10 Good

holly

Stayed 2 nights in Jun 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, quiet and very friendly
Stayed 1 night in Jun 2025

10/10 Excellent

Jan

Travelled with partner
Liked: Amenities, property conditions & facilities
Very friendly and helpful staff, clean, larger room reserved, easy access from highway, quiet and good breakfast offered. Thank you.
Stayed 1 night in Jun 2025

4/10 Poor

Jared

Liked: Amenities
Disliked: Cleanliness
Black hairs in the shower, clearly was not properly cleaned. Toilet did not flush, i fixed it myself by screwing the flush lever back into the toilet and adjusting the chain. And the fridge did work. Bed was very warn out with big dips in the mattress. Upon check out they didn’t care to ask about my stay so i will post my concerns here. I expected better for the price.
Stayed 1 night in Jun 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Suzan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Same level of service and comfortas the Hampton Inn, only 50 to 75 dollars less.
Stayed 1 night in May 2025

8/10 Good

Chris

Stayed 1 night in May 2025

10/10 Excellent

Wyanne

Travelled with family
Liked: Amenities
Clean
Stayed 1 night in May 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was exceedingly friendly and helpful.
Stayed 2 nights in May 2025

10/10 Excellent

Manoj

Stayed 1 night in May 2025

10/10 Excellent

Suzanne

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We enjoyed the very personal service we received from the front desk. The room was larger than expected, and very clean and quiet. The breakfast was very, very good. We would recommend the hotel without hesitation and would stay here again.
Stayed 1 night in May 2025