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Crystal Inn Hotel & Suites Great Falls

2.5 star property

Photo gallery for Crystal Inn Hotel & Suites Great Falls

Lobby
Suite, 1 King Bed, Non Smoking, Jetted Tub
Front of property
Desk, blackout curtains, iron/ironing board, free cots/infant beds
Desk, blackout curtains, iron/ironing board, free cots/infant beds

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi

Explore the area

View map
3701 31st St SW, Great Falls, MT, 59404
  • Place, Sun River
    ‪2 min drive‬
  • Place, Meadow Lark Country Club
    ‪4 min drive‬
  • Place, Montana ExpoPark
    ‪5 min drive‬
  • Airport, Great Falls, MT (GTF-Great Falls Intl.)
    ‪20 min walk‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(2 reviews)
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Double Room, 2 Queen Beds, Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Double Room, 2 Queen Beds, Smoking

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Smoking

8.0 out of 10
Very good
(2 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Executive Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(100 reviews)
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Double Room, 2 Queen Beds, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Double Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(85 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

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About the area

Great Falls

When you stay at Crystal Inn Hotel & Suites Great Falls in Great Falls, you'll be near the airport, within a 5-minute drive of Lucky Lil's Casino and Meadow Lark Country Club. .This hotel is 3.2 mi (5.1 km) from Gold Dust Casino and 3.5 mi (5.6 km) from Barrel O' Bucks Casino.

What's nearby

  • Sun River - 2 min drive - 4.1 km
  • Meadow Lark Country Club - 4 min drive - 6.5 km
  • Montana ExpoPark - 5 min drive - 7.4 km
  • Four Season Arena - 5 min drive - 8.4 km
  • Great Falls Convention Center - 6 min drive - 8.1 km

Getting around

  • Great Falls, MT (GTF-Great Falls Intl.) - 2 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Ford's Drive-In - ‬4 min drive
  • ‪Magpie - ‬6 min drive
  • ‪KFC - ‬5 min drive
  • ‪Applebee's Grill + Bar - ‬6 min drive

About this property

Crystal Inn Hotel & Suites Great Falls

Crystal Inn Hotel & Suites Great Falls offers 86 accommodations with coffee/tea makers and complimentary weekday newspapers. 32-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 86 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include desks and complimentary weekday newspapers, as well as phones with free local calls.
Be sure to enjoy recreational amenities, including an indoor pool, a hot tub, and a fitness center. This hotel also features complimentary wireless internet access and a vending machine.
Satisfy your appetite at the hotel's coffee shop/cafe, or stop in at the snack bar/deli. A complimentary continental breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. A roundtrip airport shuttle is complimentary (available on request).
A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 4:30 AM to 1 AM on request
  • Limited on-site parking

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 55 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per day
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 50 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property

Property is also known as

Crystal Great Falls
Crystal Inn Hotel Great Falls
Crystal & Suites Great Falls
Crystal Inn Hotel & Suites Great Falls Hotel
Crystal Inn Hotel & Suites Great Falls Great Falls
Crystal Inn Hotel & Suites Great Falls Hotel Great Falls

Crystal Inn Hotel & Suites Great Falls Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 679 out of 1000 reviews
Rating 8 - Good. 205 out of 1000 reviews
Rating 6 - Okay. 67 out of 1000 reviews
Rating 4 - Poor. 31 out of 1000 reviews
Rating 2 - Terrible. 18 out of 1000 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

George

Stayed 1 night in Dec 2025

8/10 Good

Starla

Stayed 1 night in Nov 2025

10/10 Excellent

Kathy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and very clean.
Stayed 1 night in Dec 2025

10/10 Excellent

Ariel

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very satisfied with my stay
Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Stayed 1 night in Dec 2025

10/10 Excellent

Amy

Stayed 1 night in Dec 2025

10/10 Excellent

Robert, Manitowoc

Liked: Cleanliness, property conditions & facilities
This hotel is within walking distance from downtown without hassle of traffic noise. They also offer free shuttle if you would rather not take time to walk. Hotel itself is bright and new. Room was large, very clean and comfortable. There are train tracks near by but we were unbothered by any noise ( I am very light sleeper). We got coupon for welcome drink and savory snack. Breakfast was much better than most “ free” ones. We both had omelet made to order. Lastly staff was very friendly and accommodating. Special thanks to Edgar who was very professional and made sure all our requests were met.
Stayed 1 night in Oct 2025

10/10 Excellent

gary

Stayed 1 night in Nov 2025

2/10 Terrible

Jeanie

Business traveller, Travelled with partner
Stayed in November, driving a truck and empty flat bed trailer. Told not to park in front because the manager say it “looks tacky”. I’m sorry I’m a paying customer. Only two other cars parked in the parking lot. No breakfast served.i wanted to cancel my reservation but they would not give me my money back. I will never stay there again. I should have stayed at the BW.
Stayed 1 night in Nov 2025

2/10 Terrible

Marie

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
There was not any hot w water
Stayed 1 night in Nov 2025

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Make sure to note $50 pet fee!
Stayed 1 night in Nov 2025

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious room, very comfortable.
Stayed 1 night in Nov 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay in Montana
Stayed 1 night in Aug 2025

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities
Perfect
Stayed 1 night in Nov 2025

4/10 Poor

Mary

Stayed 2 nights in Oct 2025

10/10 Excellent

Brooke

Liked: Cleanliness, amenities, property conditions & facilities
Quiet, comfy hotel
Stayed 2 nights in Nov 2025

10/10 Excellent

Jordan

Stayed 1 night in Nov 2025

8/10 Good

Helen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was fresh & plentiful. Lady that looks after the breakfast room is friendly & re-stocks the food as it gets eaten.
Stayed 1 night in Nov 2025

8/10 Good

Robert

Stayed 1 night in Nov 2025

10/10 Excellent

Jack

Liked: Cleanliness, amenities, property conditions & facilities
All was great friendly staff clean beds
Stayed 1 night in Oct 2025

8/10 Good

Murray

Liked: Cleanliness, property conditions & facilities, room comfort
Stay was very good
Stayed 1 night in Oct 2025

10/10 Excellent

Steve Susie

Stayed 2 nights in Oct 2025

8/10 Good

Peggy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Erwin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

MARY

Stayed 1 night in Oct 2025