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Aparthotel

Lotte The Residence

4.0 star property

Photo gallery for Lotte The Residence

2 Bedroom Apartment
Restaurant
Lobby
LCD TV
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Dryer
  • Washer
  • Breakfast available
  • Pool
  • Kitchen

Explore the area

View map
54 Lieu Giai, Ba Dinh, Hanoi
  • Place, Lotte Center Hanoi
    ‪2 min walk‬
  • Place, Embassy of Japan
    ‪2 min walk‬
  • Place, West Lake
    ‪18 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪34 min drive‬

Room options

View all photos for 1 Bedroom Apartment

1 Bedroom Apartment | Bathroom

1 Bedroom Apartment

  • 64 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 Queen Bed

View all photos for 2 Bedroom Apartment

2 Bedroom Apartment

2 Bedroom Apartment

  • 90 sq m
  • 2 bedrooms
  • River view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for 1-Bedroom Family Apartment with 1 Queen and 2 Single Beds

1-Bedroom Family Apartment with 1 Queen and 2 Single Beds

1-Bedroom Family Apartment with 1 Queen and 2 Single Beds

  • 1 bedroom
  • Lake view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

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About the area

Hanoi

With a stay at Lotte The Residence in Hanoi (Ba Dinh), you'll be within a 5-minute drive of West Lake and Ho Chi Minh Mausoleum. .This spa aparthotel is 3 mi (4.9 km) from Hoan Kiem Lake and 2.9 mi (4.6 km) from St. Joseph's Cathedral of Hanoi.
View more Aparthotels in HanoiOpens in a new window

What's nearby

  • Lotte Center Hanoi - 2 min walk - 0.2 km
  • Embassy of Japan - 2 min walk - 0.2 km
  • Embassy of the Republic of Korea - 2 min walk - 0.2 km
  • Australian Embassy - 3 min walk - 0.3 km
  • West Lake - 18 min walk - 1.6 km

Getting around

  • Hanoi Railway Station - 12 min drive
  • Noi Bai Intl. Airport (HAN) - 31 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Pizza 4Ps Lotte Hanoi - ‬1 min walk
  • ‪Top of Hanoi - ‬1 min walk
  • ‪Lách Ca Lách Cách Lotte Center Liễu Giai - ‬1 min walk
  • ‪Cafe Promenade - ‬2 min walk

About this property

Lotte The Residence

Aparthotel with a full-service spa, near West Lake
Lotte The Residence offers 258 air-conditioned accommodations with washers/dryers and safes. LCD televisions come with cable channels. Accommodations at this 4-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Hanoi aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and rice cookers. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include massages. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.
Make yourself at home in one of the 258 air-conditioned rooms featuring kitchenettes with refrigerators and ovens. LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages. If you're looking for recreational opportunities, you'll find an outdoor pool, a sauna, and a fitness center. Additional features at this aparthotel include complimentary wireless internet access and concierge services.
Enjoy a meal at the restaurant, or stay in and take advantage of the aparthotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 6 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free valet parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 6 AM and 10:00 AM.
Lotte The Residence has a restaurant on site.
24-hour room service is available.

Property amenities

Pool/Spa

  • Full-service spa
  • Hot tub
  • Massage
  • Outdoor pool
  • Pool loungers
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site
  • Free valet parking on site

Family friendly

  • Children's pool
  • Playground

Kitchenette

  • Cookware, dishware, and utensils
  • Hob
  • Microwave
  • Oven
  • Refrigerator
  • Rice cooker

Dining

  • Daily full breakfast available 6 AM to 10:00 AM for a fee: VND 450,000 per person
  • 24-hour room service
  • A bar/lounge
  • A restaurant

Bedrooms

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels
  • Library

Outdoor areas

  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Concierge services
  • Free bottled water
  • Free daily newspapers
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Porter/bellhop
  • Safe
  • Safe at front desk

Location highlights

  • In a business district
  • In an entertainment district

Things to do

  • Children's pool
  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 1 building
  • 258 units
  • 65 floors
  • Garden

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
At check-in, guests must provide a record of full COVID-19 vaccination
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately VND 450000 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property is professionally cleaned

Property is also known as

Lotte Residence Aparthotel Hanoi
Lotte Residence Aparthotel
Lotte Residence Hanoi
Lotte Residence
Lotte The Residence Hanoi
Lotte The Residence Aparthotel
Lotte The Residence Aparthotel Hanoi

Reviews

Lotte The Residence Reviews

9.6

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness
Rating 10 - Excellent. 119 out of 153 reviews
Rating 8 - Good. 29 out of 153 reviews
Rating 6 - Okay. 3 out of 153 reviews
Rating 4 - Poor. 1 out of 153 reviews
Rating 2 - Terrible. 1 out of 153 reviews

Reviews

10/10 Excellent

Anthonio Min

Liked: Cleanliness, property conditions & facilities
Best hotel in Hanoi
Stayed 2 nights in Sep 2025

10/10 Excellent

Anthonio Min

Liked: Cleanliness, property conditions & facilities
Best hotel in Hanoi
Stayed 3 nights in Sep 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, property conditions & facilities
Excellent!
Stayed 9 nights in May 2025

10/10 Excellent

Hiu

Liked: Cleanliness, amenities, property conditions & facilities
Love the Lotte Residence! Amazing staff. Great location. Lots of shops and dining options nearby. It’s my number one choice in Hanoi!
Stayed 2 nights in Mar 2025

10/10 Excellent

Hyuk

Business traveller
Liked: Cleanliness, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Vanessa

Business traveller
Liked: Cleanliness, room comfort
Stayed 5 nights in Nov 2024

10/10 Excellent

Hiu Fai

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Hiu Fai

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great space, amazingly helpful staff, easy access to grocery and food. My number 1 choice in Hanoi!!
Stayed 4 nights in Sep 2024

10/10 Excellent

Wee Keong, Singapore

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Lots to do around and within
Stayed 3 nights in Mar 2024

10/10 Excellent

Hiu Fai

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Amazing property at reasonable price. Extremely friendly and helpful staff members!!! This is the place I’d stay when I visit Hanoi.
Stayed 3 nights in Apr 2024

10/10 Excellent

Tai sup

Liked: Cleanliness, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Hiu Fai

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Love the space in the residence! Staff is very friendly. It is my number one choice for Hanoi!!!
Stayed 3 nights in Mar 2024

10/10 Excellent

Luis

Stayed 1 night in Jan 2024

10/10 Excellent

Fasel

Liked: Room comfort

Excellent rooms,

Great space, breakfast and service excellent
Stayed 3 nights in Dec 2023

10/10 Excellent

Wendy, County of Grande Prairie

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
We stayed in a 2 bedroom apartment which was amazing. It had a kitchen, washer/dryer, beautiful bedrooms and SO much storage space. The Lotte mart was convenient. I love the showcase coffee shop inside the entrance. The hotel is full of beautiful areas to explore. The gym/sauna/spa pool were wonderful!
Stayed 2 nights in Oct 2023

8/10 Good

Carolyn

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2023

10/10 Excellent

Hiu Fai

Liked: Cleanliness, property conditions & facilities
With a price lower than the hotel, I got a full apartment with a fully functional kitchen plus washer dryer, and an amazing view!! I’ve been recommending this residence to my friends! This is my choice when I visit Hanoi next time!
Stayed 7 nights in Sep 2023

8/10 Good

Roger

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
English Language is still limited but they got the job done. Room was good.
Stayed 3 nights in Jul 2023

10/10 Excellent

Wee Keong, Singapore

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very central and convenient with lots of eateries nearby hotel. Within the hotel, there’s a huge Lotte supermarket with lots of Korean and Vietnamese stuff to buy. Quite a number of cafes nearby and even a Starbucks at the first level of the hotel.
Stayed 1 night in Apr 2023

10/10 Excellent

Peng Guan

Business traveller
Liked: Cleanliness, room comfort

Will choose again if prices does not increase.

Very clean, good helpful staff, good location but due to the central location. The traffic is bad especially during peak periods.
Stayed 4 nights in Apr 2023

10/10 Excellent

KEN

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
very clean and the property has a washer/dry. A plus for traveler with multi destination. grocery store locate inside the building.
Stayed 2 nights in Mar 2023

10/10 Excellent

Ranson

Business traveller
Liked: Cleanliness, room comfort

Great Urban View

Spacious rooms and great views. Hotel is very convenient for shopping and general sightseeing.
Stayed 5 nights in Feb 2023

10/10 Excellent

Danny

Liked: Cleanliness, room comfort
Stayed 3 nights in Dec 2022

10/10 Excellent

Soomvi

Stayed 12 nights in Oct 2022

10/10 Excellent

ChinChye, Singapore

Stayed 2 nights in Sep 2022