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Aparthotel

Somerset West Point Hanoi

4.0 star property

Photo gallery for Somerset West Point Hanoi

Relax in a spacious lounge area with a high ceiling and city views, featuring a plush sofa and armchair.
Welcome to Somerset, featuring a modern design with clean lines and a spacious entrance with glass windows offering a glimpse into the interior seating area.
Rooftop terrace
Relax in a serene space with a sofa, armchairs, and a coffee table, surrounded by large windows and a potted plant.
Enjoy meals in the dining area with a wooden table and comfortable chairs, surrounded by a beautiful view.

Popular amenities

  • Pet-friendly
  • Bar
  • Dryer

Explore the area

Map
No.2 Tay Ho Road, Hanoi
  • West Lake
    ‪8 min walk‬
  • Ho Chi Minh Mausoleum
    ‪4 min drive‬
  • Hoan Kiem Lake
    ‪5 min drive‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪21 min drive‬

Room options

View all photos for Executive Apartment, 2 Bedrooms

Room amenity

Executive Apartment, 2 Bedrooms

  • 96 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Apartment, 1 Bedroom

Deluxe Apartment, 1 Bedroom | In-room dining

Deluxe Apartment, 1 Bedroom

  • 73 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Studio

Executive Studio

Executive Studio

  • 38.0 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Apartment, 3 Bedrooms

Fridge, microwave, stovetop, electric kettle

Executive Apartment, 3 Bedrooms

  • 151 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

View all photos for Premier Apartment, 2 Bedrooms

Premier Apartment, 2 Bedrooms | In-room dining

Premier Apartment, 2 Bedrooms

  • 123 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Executive Room, 4 Bedrooms

Room amenity

Executive Room, 4 Bedrooms

  • 180 sq m
  • 4 bedrooms
  • 3 bathrooms
  • Sleeps 8
  • 2 King Beds, 1 Queen Bed and 2 Twin Beds

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About this property

Somerset West Point Hanoi

Family-friendly aparthotel with 2 restaurants and area shuttle service
Somerset West Point Hanoi offers 284 accommodations with safes and complimentary bottled water. Flat-screen televisions come with cable channels. Accommodations at this 4-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 284 guestrooms, featuring kitchens with refrigerators and stovetops. Wired and wireless internet access is complimentary, and flat-screen televisions with cable programming provide entertainment. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy a range of recreational amenities, including an outdoor pool, a sauna, and a 24-hour fitness center. Additional features at this aparthotel include complimentary wireless internet access and concierge services. Guests can catch a ride to nearby destinations on the complimentary area shuttle.
Grab a bite to eat at one of the aparthotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 9:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:00 AM.
Somerset West Point Hanoi has 2 restaurants on site.
Room service (during limited hours) is available.

Languages

English

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of VND 567000 per pet, per night
Welcoming dogs and cats only
2 total (up to 22 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 737100 per day
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately VND 283500 for adults and VND 141750 for children
  • Airport shuttle fee: VND 924000 per vehicle (one-way)
  • Pet fee: VND 567000 per pet, per night
  • Rollaway bed fee: VND 737100 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

Pool access available from 6 AM to 10 PM

Property is also known as

Somerset West Point Hanoi Aparthotel
Somerset West Point Aparthotel
Somerset West Point
Somerset West Point Hanoi Hanoi
Somerset West Point Hanoi Aparthotel
Somerset West Point Hanoi Aparthotel Hanoi

Somerset West Point Hanoi Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 156 out of 217 reviews
Rating 8 - Good. 49 out of 217 reviews
Rating 6 - Okay. 8 out of 217 reviews
Rating 4 - Poor. 2 out of 217 reviews
Rating 2 - Terrible. 2 out of 217 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

traci

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
**5-Star Review for Somerset West Point Aparthotel, Hanoi** I recently had the pleasure of staying at Somerset West Point in Hanoi, and I can confidently say it exceeded all my expectations! From the moment I arrived, the staff greeted me with warm smiles and exceptional service, making me feel right at home. The apartment itself was beautifully designed, spacious, and equipped with all the amenities one could ask for. The modern kitchen allowed me to prepare meals during my stay, and the comfortable living area was perfect for relaxing after a day of exploring the city. The views from my balcony were breathtaking, offering a stunning panorama of the bustling city below. One of the highlights of my stay was the on-site facilities. The fitness center was well-equipped, and the pool area was a serene escape, perfect for unwinding after a busy day. I also appreciated the complimentary breakfast, which offered a delightful selection of both local and international dishes. The location of Somerset West Point is another major plus. It's conveniently situated near many attractions, dining options, and shopping areas, making it easy to immerse myself in the vibrant culture of Hanoi. Overall, my experience at Somerset West Point was nothing short of amazing. I highly recommend this aparthotel to anyone looking for a luxurious and comfortable stay in Hanoi. I can't wait to return!
Stayed 3 nights in Mar 2025

10/10 Excellent

SANGKYEONG, Schaumburg

Stayed 2 nights in Mar 2025

10/10 Excellent

Tim

Business traveller, Travelled with family
Liked: Cleanliness, room comfort

Good hotel, Good location

We traveled as a group of 10 but my family specifically was a family of 4 consisting of myself, my wife and our 2 children (15 yr old son and 12 yr old daughter). We had a room to ourselves with 1 king bed, 1 twin bed and 1 twin sofa bed. It was a tight fit but it's nothing we aren't unaccustomed to and we make it work. The room had all stated necessary amenities. The property was clean and the staff was friendly and polite. My son and I made use of the small but efficient gym, and my wife and daughter enjoyed the pool area. We did not eat on the property. There are 2 malls within walking distance for shopping or food. And there are plenty of places to eat or get coffee or tea nearby. It rained the last 2 days we were there but you may borrow an umbrella from the front door and can navigate the tunnels and covered areas so you don't really get wet. Or you can call a Grab to take you where you want to go under the hotels overhang area.
Stayed 3 nights in Mar 2025

10/10 Excellent

Stephen

Liked: Cleanliness, property conditions & facilities
Apartment was very good for the price.
Stayed 11 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort

Definitely recommend!

Great staff. Friendly and knowledgeable. Provided me with an upgrade upon arrival. My receptionist spoke english very well which helped me. Rooms were fantastic. Had a washer/driver and detergent which was a nice extra.
Stayed 3 nights in Mar 2025

10/10 Excellent

Lindsey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Would recommend
Stayed 2 nights in Mar 2025

10/10 Excellent

Wynne

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Loan

Travelled with family
Liked: Cleanliness, room comfort

Nice hotel,but far from everything

Quick checkin. Everyone was polite and professional. Room is spacious. Lobby is beautifully decorated. We were on the 23rd floor but could still hear the traffic noise in our bedroom. Living room and kitchen area had a mildewy smell. Not sure if that came from the washer/dryer. Hotel was far from the old quarters and there were limited restaurants walking distance nearby.
Stayed 3 nights in Mar 2025

10/10 Excellent

Parisa

Liked: Cleanliness, room comfort
Stayed 8 nights in Feb 2025

10/10 Excellent

KEVIN KWET LIOONG

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Christopher Michael, Renton

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The friendly staff, the delicious food and our spacious room were what made our stay really enjoyable. We will definitely come back again.
Stayed 3 nights in Dec 2024

10/10 Excellent

Louise

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Yashar

Liked: Cleanliness, amenities, property conditions & facilities
This is a true 5 star hotel in Hanoi. Incredible experience from check in to check out. Hospitable and luxurious
Stayed 3 nights in Jan 2025

10/10 Excellent

Yachneet

Liked: Cleanliness, room comfort

Bang on buck

Worth the money ! It was amazing property and very well managed
Stayed 2 nights in Dec 2024

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, room comfort

Great stay

Great hotel, spacious rooms with great facilities. Have stayed before and will be back next time I am in town.
Stayed 3 nights in Nov 2024

10/10 Excellent

Kate

Liked: Cleanliness, amenities, room comfort
Stayed 5 nights in Oct 2024

10/10 Excellent

Jeremy

Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2024

8/10 Good

Colin

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice big room and very clean. It will be much better when the road work is finished.
Stayed 1 night in Jan 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly and helpful staff, good customer service
Stayed 1 night in Dec 2023

10/10 Excellent

Natasha

Business traveller
Liked: Cleanliness, room comfort

Great value for money hotel in Hanoi

I was so surprised when I arrived in this hotel. Considering the cheap price I paid, I wasn't expecting a very nice hotel. I was very wrong. The suite was spacious and clean, the facilities were great and the staff were friendly and helpful. I will definitely stay here again. Hopefully I can stay for longer next time.
Stayed 1 night in Dec 2023

10/10 Excellent

Adriana, Carpinteria

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property was nice and clean. Just the construction around the property was not good.
Stayed 3 nights in Nov 2023

10/10 Excellent

Trung

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Been here multiple times before; nice, clean, and spacious rooms; came back because of location; place was undergoing renovation for a Korean bbq restaurant; breakfast buffet was good for a short stay but limited for any stay beyond a few days.
Stayed 6 nights in Aug 2023