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Hotel Grand Chancellor Brisbane

4.0 star property

Photo gallery for Hotel Grand Chancellor Brisbane

Property amenity
Property entrance
Outdoor pool, pool loungers
Outdoor pool, pool loungers
In-room safe, desk, soundproofing, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping

Explore the area

Map
23 Leichhardt St, Cnr Wickham Terrace, Spring Hill, QLD, 4000
  • Roma Street Parkland
    ‪3 min walk‬
  • Suncorp Stadium
    ‪17 min walk‬
  • Brisbane Convention and Exhibition Centre
    ‪2 min drive‬
  • Brisbane, QLD (BNE)
    ‪16 min drive‬

Room options

View all photos for Executive King Room

Executive King Room

Executive King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite

Superior Suite | Living area

Superior Suite

  • 48 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • Sleeps 3
  • 2 Double Beds

View all photos for Superior King Room - High Floor with Balcony

In-room safe, desk, soundproofing, iron/ironing board

Superior King Room - High Floor with Balcony

  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed OR 1 King Bed

View all photos for Deluxe King Room with Balcony

In-room safe, desk, soundproofing, iron/ironing board

Deluxe King Room with Balcony

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room with Balcony

Deluxe Twin Room with Balcony

Deluxe Twin Room with Balcony

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe King Room

Deluxe King Room

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room

Family Room

  • Sleeps 4
  • 1 King Bed and 2 Large Twin Beds OR 2 King Beds

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About the area

Brisbane

Hotel Grand Chancellor Brisbane is centrally located in Brisbane, a 5-minute walk from Roma Street Parkland and 12 minutes by foot from Queen Street Mall. .This hotel is 1 mi (1.6 km) from Chinatown Mall and 1 mi (1.7 km) from Suncorp Stadium.

What's nearby

  • Roma Street Parkland - 3 min walk - 0.3 km
  • Queen Street Mall - 12 min walk - 1.0 km
  • Suncorp Stadium - 17 min walk - 1.5 km
  • Brisbane Convention and Exhibition Centre - 2 min drive - 1.6 km
  • The Gabba - 4 min drive - 3.8 km

Getting around

  • Brisbane Central Station - 9 min walk
  • Brisbane Airport (BNE) - 15 min drive

Restaurants

  • ‪Frescos Restaurant - ‬1 min walk
  • ‪Domino's Pizza - ‬5 min walk
  • ‪Madison Tower Mill Hotel - ‬7 min walk
  • ‪The Garden Room - ‬5 min walk
  • ‪Knowhere Brisbane - ‬5 min walk

About this property

Hotel Grand Chancellor Brisbane

Hotel with an outdoor pool, a quick walk to Roma Street Parkland
Hotel Grand Chancellor Brisbane offers 230 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with premium cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 230 air-conditioned rooms featuring refrigerators. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Don't miss out on recreational opportunities including an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Stop by the hotel's restaurant, Frescos Restaurant, for lunch or dinner. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
Frescos Restaurant - This restaurant serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

Chinese (Mandarin), Dutch, English, Filipino, French, German, Japanese, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 4-device limit

Parking and transport

  • Electric car charging station on site
  • Parking on site (AUD 30 per night; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; AUD 35 for adults and AUD 19 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Frescos Restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 11 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch HDTV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AUD 30.00
Express check-out available

Special check-in instructions

The property charges 3.18 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Mobile payments, including Apple Pay, Android Pay, or Digital Wallet, are not accepted for payment or pre-authorizations. Guests must present a valid, physical debit or credit card at check-in with a matching photo ID.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per accommodation

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 35 for adults and AUD 19 for children
  • Self parking fee: AUD 30 per night (in/out privileges)
  • Late check-out fee: AUD 30.00 (subject to availability)
  • Credit card charges are subject to a surcharge of 3.18 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts only chip-and-PIN credit cards for onsite payments
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free WiFi in public areas has a 4-device limit

Property is also known as

Hotel Grand Chancellor Brisbane Spring Hill
Hotel Grand Chancellor Brisbane
Grand Chancellor Brisbane Spring Hill
Grand Chancellor Brisbane
Hotel Grand Chancellor Brisbane Hotel
Hotel Grand Chancellor Brisbane Spring Hill
Hotel Grand Chancellor Brisbane Hotel Spring Hill

Hotel Grand Chancellor Brisbane Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 579 out of 1000 reviews
Rating 8 - Good. 295 out of 1000 reviews
Rating 6 - Okay. 74 out of 1000 reviews
Rating 4 - Poor. 35 out of 1000 reviews
Rating 2 - Terrible. 17 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Alan

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Nice place to stay, dont agree with the $30/night fee for parking, we have elected to stay at this property over others, its a shame we are penalised for having a car. not to happy with the reception staff member who served me, i enquired about a late checkout (11am) and was told it was not possible because the room was fully booked for the next few days. Given checkin for guests was at 2pm i did not see how this would affect checkin. Other then that, nice room, comfy bed updated shower space and an ok view. Also noting, my access card did not work for the pool access. this would of been an issue if i was staying multiple nights, however as i stayed 1 night it wasnt worth mentioning.
Stayed 1 night in Feb 2025

10/10 Excellent

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Donna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was in a great location for exploring Brisbane.
Stayed 1 night in Dec 2024

8/10 Good

Neville

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was what I expected. Staff were polite and very helpful. The pillows, though there were many, were all very soft.
Stayed 3 nights in Feb 2025

10/10 Excellent

Elaine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This property is so close to St Andrew’s Hospital which was why we stayed there. Our room was lovely and our room service dinner was delicious
Stayed 1 night in Feb 2025

10/10 Excellent

j

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Sherzod

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Gino

Stayed 1 night in Feb 2025

8/10 Good

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

This hotel is always my go to when in town. Great location and facilties, quiet but walkable to city.
Stayed 5 nights in Jan 2025

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything, good service, rooms can be a bit noisy if you have a noisy neighbour, but otherwise a great experience.
Stayed 1 night in Jan 2025

10/10 Excellent

Chook

Liked: Cleanliness, staff & service, property conditions & facilities
Food is good
Stayed 2 nights in Jan 2025

10/10 Excellent

Matt

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Azhar

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great property with great setting. ONly thing would be a little bit by 5min out of main town setting.
Stayed 1 night in Jan 2025

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay....service was on point
Stayed 1 night in Dec 2024

6/10 Okay

Paris

Liked: Cleanliness, staff & service
TV did not work. We told reception about this and no one came and fixed it…
Stayed 1 night in Dec 2024

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, the room was fantastic with a comfy bed and great air con
Stayed 1 night in Dec 2024

6/10 Okay

Renee

Liked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Luke

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family room. Hotel refurbished and in good condition.
Stayed 2 nights in Dec 2024

10/10 Excellent

Geoffrey

Stayed 1 night in Dec 2024

10/10 Excellent

Sioni

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Tracey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel for Business trips

Upgraded to higher room which was nice. Smallish room but sufficient for a work trip. Room service menu is good. Undercover car park. Not in the heart of the city which is good for me.
Stayed 2 nights in Dec 2024

10/10 Excellent

Janelle

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The property was very clean & today. The room & bed very comfy. All staff were welcoming & friendly & the food was great especially the night time dinning in Frescos. Highly recommended
Stayed 2 nights in Dec 2024

10/10 Excellent

Ann-Maree

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just lovely.

Perfectly located near St Andrews hospital. Excellent room and service. Great amenities, great food, and friendly staff .
Stayed 2 nights in Dec 2024

10/10 Excellent

michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024