Compare Casino Hotels in Harbor City

Very clean hotel/rooms everyone was kind and attentive.

Food not good

Part 1 - I'm someone who is a regular 9-5 worker who wanted to splurge on her mom for her bday. Overall, the place is nice. But, for paying almost $1K for just 2 nights (yes, even if it was an Ocean View Room), there are some things that I feel should not be an issue. The view from the 1st level balcony was obstructed. We were in the corner, next to the pool. (Specifically rm 4107). Don't ask for that room if you don't want people walking right in front of your balcony because the gate to the pool and cabanas is right there). To see The Queen Mary from your balcony you have to walk out away from your balcony, look to the right and THEN it's there. But it would be been nice to know that. I wouldve asked for an unobstructed view. They do not tell you that when they give you the room. Also, for paying almost $1k for 2 nights, The vending machines should work. And be filled IF they work. I also shouldn't have to ask for the robes/slippers that were supposed to be in the room already. (I asked for both, they just gave me the robes. They did not bring slippers). They said it's only if available and upon request. The website does not say that. Whoever took the pictures for the site, BRAVO! As higher end as it's portrayed through pictures, you would think they would provide enough luggage carriers. Nope. Bed in room 4107(which is also a connecting room..did not want that) literally makes noise every time you move. Walls are thin....you can hear snoring even when it wasn't loud.

The property was excellent. Our stay was excellent. Staff were nice and kind and helpful.

Everything was just so perfect, love this hotel you don’t even have to leave everything there to enjoy yourself from food, lounge, pool, shopping, spa, bar, steak house, fitness, and city view is on point…….

The room.was clean but no Amenities Refrigerator,.iron or board low dryer, no soap ormlotion dispenser..formthe price it should've had some of these Amenities