Tru By Hilton Hershey Chocolate Avenue

2.5 star property

Photo gallery for Tru By Hilton Hershey Chocolate Avenue

Reception
Premium bedding, desk, laptop workspace, blackout curtains
Reception
Exterior
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Housekeeping

Explore the area

View map
204 Hillcrest Road, Hershey, PA, 17033
  • Place, Hershey's Chocolate World
    ‪19 min walk‬
  • Place, Hersheypark
    ‪3 min drive‬
  • Place, Hersheypark Stadium
    ‪4 min drive‬
  • Airport, Harrisburg, PA (MDT-Harrisburg Intl.)
    ‪15 min drive‬

Room options

Room, 1 King Bed

9.2 out of 10
Wonderful
(66 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

8.8 out of 10
Excellent
(11 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(133 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(5 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Roll-In Shower, Mobility & Hearing)

9.8 out of 10
Exceptional
(11 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

8.6 out of 10
Excellent
(15 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Hershey

With a stay at Tru By Hilton Hershey Chocolate Avenue in Hershey (Downtown Hershey), you'll be within a 5-minute drive of Hershey Theatre and Hershey's Chocolate World. .This hotel is 3.3 mi (5.3 km) from Hersheypark and 2.4 mi (3.8 km) from Hersheypark Stadium.

What's nearby

  • Giant Center - 17 min walk - 1.5 km
  • Hershey Theatre - 17 min walk - 1.5 km
  • Hershey's Chocolate World - 19 min walk - 1.6 km
  • Hersheypark - 3 min drive - 1.4 km
  • Hersheypark Stadium - 4 min drive - 2.1 km

Getting around

  • Middletown Station - 17 min drive
  • Harrisburg Intl. Airport (MDT) - 16 min drive

Restaurants

  • ‪The Chocolatier - ‬7 min drive
  • ‪Kettle Corn Pavilion - ‬9 min drive
  • ‪Starbucks - ‬9 min drive
  • ‪Starbucks - ‬14 min walk
  • ‪Primanti Bros. Restaurant and Bar - ‬14 min walk

About this property

Tru By Hilton Hershey Chocolate Avenue

Hotel with free breakfast, near Hershey's Chocolate World
Tru By Hilton Hershey Chocolate Avenue offers 112 accommodations with hair dryers and irons/ironing boards. Beds feature premium bedding. 55-inch LCD televisions come with premium cable channels and Netflix. Bathrooms include showers and complimentary toiletries.

This Hershey hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 112 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and irons/ironing boards, as well as phones with free local calls.
Don't miss out on recreational opportunities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access and concierge services.
Grab a bite from the snack bar/deli serving guests of Tru By Hilton Hershey Chocolate Avenue. A complimentary self-serve breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a business center, and express check-out. Free self parking is available onsite.
A complimentary self-serve breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free self-serve breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 150
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 150 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

TRU Hilton Hershey Hotel
TRU Hilton Hershey
Hotel TRU BY Hilton Hershey Hershey
Hershey TRU BY Hilton Hershey Hotel
Hotel TRU BY Hilton Hershey
TRU BY Hilton Hershey Hershey
TRU Hilton Hotel
Tru By Hilton Hershey Chocolate Avenue Hotel Hershey
Tru By Hilton Hershey Chocolate Avenue Hotel
Tru By Hilton Hershey Chocolate Avenue Hershey
TRU BY Hilton Hershey
Tru By Hilton Hershey Chocolate Avenue Hotel
Tru By Hilton Hershey Chocolate Avenue Hershey
Tru By Hilton Hershey Chocolate Avenue Hotel Hershey

Tru By Hilton Hershey Chocolate Avenue Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 765 out of 1010 reviews
Rating 8 - Good. 153 out of 1010 reviews
Rating 6 - Okay. 50 out of 1010 reviews
Rating 4 - Poor. 24 out of 1010 reviews
Rating 2 - Terrible. 18 out of 1010 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Courtney

Stayed 2 nights in Jun 2025

8/10 Good

Adam

Travelled with family
Liked: Staff & service, property conditions & facilities
Nice
Stayed 1 night in Jul 2025

8/10 Good

asima

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the hotel but found the room to be a bit disappointing. It has no closets which made the room feel disorganized since its luggage had to be left out. Also, at night, it’s not quiet, some event is happening every night ( at least in the summer) in the property next door, which is loud and kept the kids up.
Stayed 2 nights in Jul 2025

10/10 Excellent

Giovanni

Liked: Cleanliness, staff & service
Great
Stayed 3 nights in Jul 2025

8/10 Good

Kelley

Travelled with family
Liked: Amenities
Nice clean room. Friendly staff.
Stayed 2 nights in Jul 2025

10/10 Excellent

Christine

Travelled with group
Liked: Room comfort
Stayed 1 night in Jul 2025

8/10 Good

Michael

Travelled with partner
Liked: Staff & service, property conditions & facilities
Room clean and comfortable. Modern style fixtures and decor not very welcoming, but functional. Staff very helpful and accommodating. Breakfast was a big plus, every day. No shuttle to Hersheypark, though. If they had one, it would get a LOT of use. Most everyone staying there was going to the park.
Stayed 3 nights in May 2025

10/10 Excellent

eid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bery good
Stayed 2 nights in Jul 2025

8/10 Good

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice. Only issues for us during our stay were that there is no outdoor seating at all and we had to buy our own milk to use with the coffee since all that was offered were the tiny 1/2 and 1/2 creamer cups. Other than that it’s a very nice place to stay as are other Tru locations we’ve stayed at.
Stayed 2 nights in Jul 2025

10/10 Excellent

Suvarna

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at this place. It’s clean, well decorated, the staff is helpful. Breakfast was fresh and great.
Stayed 2 nights in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities

Shania Twain weekend

Haley at the front desk was great.
Stayed 1 night in Jul 2025

10/10 Excellent

Lauren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay when visiting Hershey!
Stayed 1 night in Jun 2025

4/10 Poor

Jayson

Travelled with partner
Liked: Staff & service, property conditions & facilities
Rooms are very small ,very overpriced
Stayed 1 night in Jul 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Family oriented
Stayed 3 nights in Jul 2025

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great and will definitely return next time we’re in the area! Very close to Hershey Chocolate World.
Stayed 2 nights in Jul 2025

10/10 Excellent

Tristan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was really great and the rooms were spotless
Stayed 3 nights in Jul 2025

10/10 Excellent

Marlene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here!! The staff was friendly, helpful, and made you feel welcomed. Room was clean and we had a view of the roller coasters, which my son loved!! We would highly recommend Tru for families and other travelers.
Stayed 5 nights in Jul 2025

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and its staff were great. It’s very well maintained
Stayed 2 nights in Jul 2025

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

6/10 Okay

beth

Travelled with family
Property was fine. Flooring was loud. Here neighbors above and beside. 1:00 am loud neighbors and barking dog. Hmmmm called front desk twice
Stayed 2 nights in Jul 2025

10/10 Excellent

Peninah

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, 24/7 coffee and tea, hospitality, safe , no smoking.
Stayed 2 nights in Jul 2025

10/10 Excellent

Kristen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love this place

Our family loved the hotel. Check in was quick and easy. 24/7 coffee is nice and the breakfast selection was really good. Room was very comfortable and clean
Stayed 2 nights in Jul 2025

8/10 Good

Colleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Robert

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Rooms were clean and room service did a good job (see below). Free breakfast was solid if not a little uninspired but service was great. Son has allergies and they were very helpful in getting him food that was safe. Knocked one star because no microwave in room and had to ask for toilet and tissue paper which were not refilled when room service was performed. Pool was tiny. Would stay here again though.
Stayed 4 nights in Jul 2025