The lobby and pool area were nice. Our room was nice except the toilet wasn't flushing upon arrival. After a call to the front desk, someone just dropped off a plunger at our door. After I attempted to plunge their broken toilet for them, it still did not work. I called the front desk again and was simply told that there weren't any other rooms. Finally, after convincing the front desk lady that we really do need a toilet to survive the night, we were assigned a new room. Later that night, we discovered that my daughter forgot her blanket in the old room and the other front desk lady was nice enough to let us in to get it. The next morning, there was no one at the feont desk for us to check out. I was glad that we hadn't needed the airport shuttle.