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Best Western Manchester

2.5 star property

Photo gallery for Best Western Manchester

Lobby
Exterior
Lobby
Suite, 1 King Bed, Accessible, Non Smoking (with Single Sofabed)
Property amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Business services

Explore the area

View map
20 Taylor Street, Manchester, CT, 06042
  • Shoppes at Buckland Hills
    ‪4 min drive‬
  • Manchester Memorial Hospital
    ‪4 min drive‬
  • Wickham Park
    ‪5 min drive‬
  • Hartford, CT (BDL-Bradley Intl.)
    ‪24 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (with Single Sofabed)

Suite, 1 King Bed, Accessible, Non Smoking (with Single Sofabed)

Suite, 1 King Bed, Accessible, Non Smoking (with Single Sofabed)

  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(19 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking (with Single Sofabed)

Suite, 2 Queen Beds, Accessible, Non Smoking (with Single Sofabed)

Suite, 2 Queen Beds, Accessible, Non Smoking (with Single Sofabed)

  • 45 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(18 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (with Single Sofabed)

1 bedroom, desk, laptop workspace, soundproofing

Suite, 1 King Bed, Non Smoking (with Single Sofabed)

  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (with Single Sofabed)

Suite, 2 Queen Beds, Non Smoking (with Single Sofabed)

Suite, 2 Queen Beds, Non Smoking (with Single Sofabed)

9.4 out of 10
Exceptional
(3 reviews)
  • 45 sq m
  • Sleeps 5
  • 2 Queen Beds

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About the area

Manchester

With a stay at Best Western Manchester in Manchester, you'll be within a 15-minute drive of Connecticut Convention Center and Xfinity Theatre. .This family-friendly hotel is 15.3 mi (24.6 km) from University of Connecticut and 2.3 mi (3.7 km) from Shoppes at Buckland Hills.

What's nearby

  • Shoppes at Buckland Hills - 4 min drive - 5.4 km
  • Manchester Memorial Hospital - 4 min drive - 4.6 km
  • Promenade Shops at Evergreen Walk - 5 min drive - 6.1 km
  • Wickham Park - 5 min drive - 7.9 km
  • Xfinity Theatre - 14 min drive - 19.6 km

Getting around

  • Hartford Union Station - 17 min drive
  • Bradley Intl. Airport (BDL) - 22 min drive

Restaurants

  • ‪McDonald's - ‬19 min walk
  • ‪Panera Bread - ‬18 min walk
  • ‪Chipotle Mexican Grill - ‬19 min walk
  • ‪Jersey Mike’s Subs - ‬2 min drive
  • ‪Starbucks - ‬18 min walk

About this property

Best Western Manchester

Family-friendly hotel in Manchester with free parking
Best Western Manchester offers 80 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels.

This Manchester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Make yourself at home in one of the 80 air-conditioned rooms featuring microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Make use of convenient amenities such as complimentary wireless internet access, an arcade/game room, and a banquet hall.
Featured amenities include a business center, express check-out, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and 3 meeting rooms. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site

Things to do

  • Air hockey
  • Arcade/game room
  • Games

Family friendly

  • Arcade/game room
  • In-room microwave
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • 3 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in fee: USD 25.00
Late check-in subject to availability
Late check-in fee: USD 25.00 for check-in between midnight and noon
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 25
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 30 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-in fee: USD 25.00 for check-in between midnight and noon
  • Late check-out fee: USD 25 (subject to availability)
  • Rollaway bed fee: USD 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property

Property is also known as

Baymont Inn Hartford
Baymont Inn Manchester Hartford CT Hotel
Baymont Inn Hartford Hotel Manchester
Baymont Inn Manchester
Baymont Inn Manchester Hartford
Manchester Hartford
Baymont Inn Manchester Hartford Hotel
Baymont Inn Manchester Hartford CT
Baymont Wyndham Manchester Hartford CT Hotel
Baymont Wyndham Hartford Hotel
Baymont Wyndham Manchester Hartford CT
Baymont Wyndham Hartford
Baymont Inn & Suites Manchester Hotel Manchester
Baymont Inn And Suites Manchester
Manchester Inn Suites
Best Western Manchester Hotel
Best Western Manchester Manchester
Best Western Manchester Hotel Manchester

Best Western Manchester Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 143 out of 252 reviews
Rating 8 - Good. 57 out of 252 reviews
Rating 6 - Okay. 27 out of 252 reviews
Rating 4 - Poor. 16 out of 252 reviews
Rating 2 - Terrible. 9 out of 252 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Abbe

Stayed 2 nights in Jun 2025

8/10 Good

Donna

Stayed 1 night in Jun 2025

2/10 Terrible

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Anicesa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel
Stayed 2 nights in Jun 2025

10/10 Excellent

Leticia

Stayed 4 nights in Jun 2025

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My only concern is that I have to sleep during the day and drive at night. Sometimes people are working on the room up above and make a lot of noise with machinery and loud talking. I would prefer a room that does not have work scheduled overhead!
Stayed 2 nights in Jun 2025

10/10 Excellent

Ashante

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Newly renovated so still is in good shape
Stayed 1 night in May 2025

10/10 Excellent

Hilliary

Stayed 1 night in Jun 2025

2/10 Terrible

Hector

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms had a strong smell of humidity. In the room in front of ours there were 2 dogs thatThey spent the whole week and barking that we stayed
Stayed 4 nights in Jun 2025

8/10 Good

Amanda B, GLEN ROCK

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

4/10 Poor

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities

Unacceptable…

There was nothing in Reservation information that you would not get nightly room service like all other hotels .. I stayed 11 days and only got room service 2 times unacceptable —I had to ask mutiple times to get more towels and get room cleaned —they would promise next day service and still Not done …Also toilet backed up twice and flood bathroom—first time I had to wait hours to get it fixed and cleaned up. I would alway be told by front desk help over and over again I would get better service and never did! After this incredible bad follow up and service I was not contacted by management to apologize and at least offer somekind of discount for unacceptable customer services I will not ever recommend this hotel in future
Stayed 11 nights in May 2025

8/10 Good

Bhasker

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was nice but not excellent as my last stay here
Stayed 3 nights in Jun 2025

4/10 Poor

Nicole

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service
The window was left open and tick was able to crawl into our room. This is when we checked in lte around 8:00 pm after travelling all day. Once I found the crawling on our bed, I caught it and immediately took it downstairs. The night manger laughed it off and asked if my window was left open. She stated that she would take care of me and ask for a discount of some kind. Never happened. The hotel windows have no screens!!! Terrible experience! Even aftrr calling corporate they would not give me any compensation. I would love for their family to stay in a hotel room that had a tick in it. This situation could have really coild.have taken a turn for the worst if we would have gotten bitten.
Stayed 2 nights in May 2025

10/10 Excellent

Morris

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Perfect fir 2 nights
Stayed 2 nights in Jun 2025

10/10 Excellent

Rajiv

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean, well kept and well managed. The staff were very friendly and helpful. The WiFi was good and so was the gym. The room did include breakfast - which was good.
Stayed 3 nights in Jun 2025

6/10 Okay

SRIRAM

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast can be skipped
Stayed 2 nights in Jun 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 2 nights in Jun 2025

8/10 Good

Jonmikel, Rockland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Johnathan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good overall but the breakfast was lacking in healthy choices
Stayed 4 nights in Jun 2025

10/10 Excellent

Aniello

That is was very clean
Stayed 1 night in Jun 2025

10/10 Excellent

Bhasker

Liked: Cleanliness, amenities
Very good breakfast. Nice and peaceful
Stayed 4 nights in May 2025

8/10 Good

Wendy

Travelled with partner
Liked: Cleanliness, property conditions & facilities
It was remodeled so it was new. It was clean. We stayed one night. Morning breakfast was not so great.
Stayed 1 night in May 2025

10/10 Excellent

Gallery

Stayed 2 nights in May 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Fred

Liked: Cleanliness, amenities, property conditions & facilities
Clean, quiet, great for my 2 night stay. Breakfast left a little too be desired but hey, it's free. Would stay again.
Stayed 2 nights in May 2025