Best Western Manchester

2.5 star property

Photo gallery for Best Western Manchester

Lobby
Lobby
Suite, 2 Queen Beds, Accessible, Non Smoking (with Single Sofabed)
Suite, 2 Queen Beds, Non Smoking (with Single Sofabed)
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Business services

Explore the area

View map
20 Taylor Street, Manchester, CT, 06042
  • Place, Cinemark Buckland Hills 18
    ‪3 min drive‬
  • Place, Shoppes at Buckland Hills
    ‪4 min drive‬
  • Place, Promenade Shops at Evergreen Walk
    ‪4 min drive‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪20 min drive‬

Room options

Suite, 1 King Bed, Non Smoking (with Single Sofabed)

  • 45 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking (with Single Sofabed)

9.2 out of 10
Wonderful
(5 reviews)
  • 45 sq m
  • Sleeps 5
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(23 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(22 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Accessible, Non Smoking (with Single Sofabed)

  • 45 sq m
  • Sleeps 5
  • 2 Queen Beds

Suite, 1 King Bed, Accessible, Non Smoking (with Single Sofabed)

  • 45 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Manchester

With a stay at Best Western Manchester in Manchester, you'll be within a 5-minute drive of Shoppes at Buckland Hills and Manchester Memorial Hospital. .This family-friendly hotel is 15.3 mi (24.6 km) from University of Connecticut and 3.3 mi (5.3 km) from Manchester Parkade.

What's nearby

  • Cinemark Buckland Hills 18 - 3 min drive - 5.0 km
  • Shoppes at Buckland Hills - 4 min drive - 5.7 km
  • Promenade Shops at Evergreen Walk - 4 min drive - 6.4 km
  • Wickham Park - 4 min drive - 7.5 km
  • Manchester Memorial Hospital - 4 min drive - 4.6 km

Getting around

  • Hartford Union Station - 17 min drive
  • Bradley Intl. Airport (BDL) - 22 min drive

Restaurants

  • ‪McDonald's - ‬19 min walk
  • ‪Jersey Mike’s Subs - ‬2 min drive
  • ‪Panera Bread - ‬18 min walk
  • ‪IHOP - ‬19 min walk
  • ‪Dunkin' - ‬2 min drive

About this property

Best Western Manchester

Family-friendly hotel in Manchester with free parking
Best Western Manchester offers 80 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels.

This Manchester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Make yourself at home in one of the 80 air-conditioned rooms featuring microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Make use of convenient amenities such as complimentary wireless internet access, an arcade/game room, and a banquet hall.
Featured amenities include a business center, express check-out, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and 3 meeting rooms. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site

Things to do

  • Air hockey
  • Arcade/game room
  • Games

Family friendly

  • Arcade/game room
  • In-room microwave
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • 3 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in fee: USD 25.00
Late check-in subject to availability
Late check-in fee: USD 25.00 for check-in between midnight and noon
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 25
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 30 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-in fee: USD 25.00 for check-in between midnight and noon
  • Late check-out fee: USD 25 (subject to availability)
  • Rollaway bed fee: USD 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property

Property is also known as

Baymont Inn Hartford
Baymont Inn Manchester Hartford CT Hotel
Baymont Inn Hartford Hotel Manchester
Baymont Inn Manchester
Baymont Inn Manchester Hartford
Manchester Hartford
Baymont Inn Manchester Hartford Hotel
Baymont Inn Manchester Hartford CT
Baymont Wyndham Manchester Hartford CT Hotel
Baymont Wyndham Hartford Hotel
Baymont Wyndham Manchester Hartford CT
Baymont Wyndham Hartford
Baymont Inn & Suites Manchester Hotel Manchester
Baymont Inn And Suites Manchester
Manchester Inn Suites
Best Western Manchester Hotel
Best Western Manchester Manchester
Best Western Manchester Hotel Manchester

Best Western Manchester Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 224 out of 388 reviews
Rating 8 - Good. 87 out of 388 reviews
Rating 6 - Okay. 40 out of 388 reviews
Rating 4 - Poor. 20 out of 388 reviews
Rating 2 - Terrible. 17 out of 388 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Melinda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I had a great stay

Niceee room the staff was very niceeee the breakfast staff was amazing
Stayed 2 nights in Sep 2025

8/10 Good

Jarlyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice and it was very quiet but there was a weird smell coming from our sink
Stayed 2 nights in Sep 2025

10/10 Excellent

Dan

Stayed 1 night in Aug 2025

8/10 Good

Eva

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Third floor rooms renovated and clean. Toiletries good quality and love the smell. Breakfast was good but only thing that made me a bit uncomfortable were too many men and no clue why.
Stayed 2 nights in Sep 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
New and clean. Comfortable bed, goodnights rest. Close to family, shops, and eateries.I really enjoyed my stay.
Stayed 1 night in Sep 2025

10/10 Excellent

Trevor

Stayed 1 night in Sep 2025

10/10 Excellent

Marcus

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Best Western was such a pleasant place! All of the staff were amazing and helpful. The kitchen staff were incredible and I am truly grateful for the chefs!
Stayed 1 night in Sep 2025

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All it was said to be!

Room was very modern, very clean, comfortabke bed and appealing decor. Quite enjoyable.
Stayed 1 night in Sep 2025

4/10 Poor

Byanka

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
First of all, I had to wait over an hour to get to my room because my reservation was not in the system. The desk clerk acted as though it was no big deal, and I was essentially put on the back burner. There was another clerk at the desk who could have assisted other incoming guests while he helped me, but she disappeared, leaving him to handle everything — and I was left waiting. When I finally got to the floor, I noticed trash piled up by the trash can near the elevator, which gave a bad first impression. Once inside the room, the smell was damp and unpleasant, and it looked like it had been hastily cleaned. I didn’t feel comfortable until I purchased my own cleaning supplies and went over the basic areas myself. Lastly, the breakfast was very disappointing. The sides looked like they came straight from frozen banquet-style packages, the pastries and muffins were stale, and the only decent option was the pancake maker. On top of that, the clerk never mentioned the breakfast time or any of the hotel’s amenities, so I was left to figure things out on my own. This entire experience was frustrating and far below standard. I truly hope management takes these issues seriously and makes improvements for the sake of future guests.
Stayed 1 night in Sep 2025

6/10 Okay

Sophia

Stayed 1 night in Sep 2025

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with great breakfast. Dog friendly. Right off of the highway. Definitely recommend.
Stayed 1 night in Sep 2025

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine. One small nitpick. The bottom two rows of things in the vending machine had no prices. I tried once with $2 and once with $5. Asked an employee but he couldn't help me.
Stayed 1 night in Sep 2025

6/10 Okay

Randolph

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Roxanne

Stayed 1 night in Aug 2025

10/10 Excellent

Hilton Javier Zapata

Stayed 2 nights in Aug 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and helpful.
Stayed 1 night in Aug 2025

10/10 Excellent

Guankui

Stayed 3 nights in Aug 2025

10/10 Excellent

Antonio

Stayed 6 nights in Aug 2025

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Aug 2025

10/10 Excellent

Brent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and accommodating
Stayed 1 night in Sep 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
If you're looking for a clean and quiet place to get off the road and rest, this is a great spot. No frills, but it is super clean and very quiet.
Stayed 1 night in Aug 2025

8/10 Good

haiyan

Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Rodin

Stayed 1 night in Aug 2025

10/10 Excellent

Ebony

Stayed 1 night in Aug 2025