I stayed at this hotel for 3 nights. The staff at the front desk was very helpful and welcoming during check-in, which I truly appreciated. Unfortunately, the room was never cleaned or refreshed during my entire stay—even after I specifically requested it. When I asked again while on my floor, I was assured it would be taken care of, but it never was.
I have stayed at this location several times in the past and expected better. Sadly, this time there were no efforts made to make up for the mishap, which was disappointing.