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TownePlace Suites by Marriott Hays

3.0 star property

Photo gallery for TownePlace Suites by Marriott Hays

Lobby sitting area
BBQ/picnic Area
Fridge, microwave, stovetop, dishwasher
Fridge, microwave, stovetop, dishwasher
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Kitchen
  • Gym
  • 24/7 front desk
  • Laundry

Explore the area

View map
4001 General Hays Road, Hays, KS, 67801
  • Centennial Plaza
    ‪3 min drive‬
  • Fort Hays State University
    ‪6 min drive‬
  • Fort Hays State Historic Site
    ‪7 min drive‬
  • Hays, KS (HYS-Hays Regional)
    ‪8 min drive‬

Room options

View all photos for Studio, 2 Queen Beds

Fridge, microwave, stovetop, dishwasher

Studio, 2 Queen Beds

9.8 out of 10
Exceptional
(11 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed with Sofa bed

Fridge, microwave, stovetop, dishwasher

Studio, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(10 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Private kitchen

Suite, 1 Bedroom

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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About the area

Hays

With a stay at TownePlace Suites by Marriott Hays in Hays, you'll be within a 10-minute walk of Tebo Village and Vineyard Park Nature Area. .This hotel is 0.7 mi (1.2 km) from Daniel G. Rupp Park and 1.1 mi (1.7 km) from Big Creek Crossing.

What's nearby

  • Tebo Village - 5 min walk - 0.5 km
  • Centennial Plaza - 3 min drive - 2.9 km
  • Fort Hays State University - 6 min drive - 4.3 km
  • Frontier Historical Park - 7 min drive - 5.1 km
  • Fort Hays State Historic Site - 7 min drive - 6.1 km

Getting around

  • Hays, KS (HYS-Hays Regional) - 8 min drive

Restaurants

  • ‪Subway - ‬13 min walk
  • ‪Scooter's Coffee - ‬3 min drive
  • ‪Sonic Drive-In - ‬5 min drive
  • ‪Taco Bell - ‬5 min drive
  • ‪McDonald's - ‬14 min walk

About this property

TownePlace Suites by Marriott Hays

Hotel in Hays with free breakfast and a 24-hour fitness center
TownePlace Suites by Marriott Hays offers 81 accommodations with complimentary newspapers and coffee/tea makers. Beds feature down comforters and premium bedding. 40-inch LED televisions come with premium cable channels and Netflix. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.

This Hays hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 81 guestrooms, featuring kitchens with refrigerators and stovetops. Your bed comes with down comforters and premium bedding. Wired and wireless internet access is complimentary, while 40-inch LED televisions with cable programming provide entertainment. Conveniences include phones, as well as desks and complimentary newspapers.
Enjoy recreational amenities such as an indoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, a picnic area, and barbecue grills.
A complimentary buffet breakfast is served on weekdays from 7:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 7:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 7:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in bathtub
  • Grab bar near toilet
  • Lift
  • Low-height electrical sockets in bathroom
  • Transfer shower
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 35 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

TownePlace Suites Marriott Hays Aparthotel
TownePlace Suites Marriott Hays
TownePlace Suites riott Hays
TownePlace Suites by Marriott Hays Hays
TownePlace Suites by Marriott Hays Hotel
TownePlace Suites by Marriott Hays Hotel Hays

TownePlace Suites by Marriott Hays Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 485 out of 681 reviews
Rating 8 - Good. 120 out of 681 reviews
Rating 6 - Okay. 34 out of 681 reviews
Rating 4 - Poor. 17 out of 681 reviews
Rating 2 - Terrible. 25 out of 681 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Casey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Deidra

Liked: Cleanliness, amenities, property conditions & facilities
Very fast and friendly.
Stayed 1 night in Jun 2025

8/10 Good

Anne

Liked: Cleanliness, property conditions & facilities, room comfort
I pulled into Hayes at about 4:30 PM for an overnight stay with my two small dogs. The front desk check-in was efficient but unfriendly. I did not feel welcome by the person on staff. I was informed that there was a $50 nonrefundable deposit for the two dogs. A nonrefundable deposit is a fee so just be aware that there’s a $50 fee to have a dog in your room. My room was fine. The air conditioning was loud and you could hear the highway still I felt safe here and it was clean. Breakfast included some sort of spam literally spam and some eggs. I fed the spam to my dogs. I drink a coffee only if I came through haze again I would not stay here. I’d pay more and stay at a different hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

ashley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

2/10 Terrible

Susan

Stayed 1 night in Jun 2025

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, comfortable beds and very friendly staff.
Stayed 1 night in Jun 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good experience.
Stayed 1 night in Jun 2025

6/10 Okay

Rexanna

Business traveller
The check in lady was rude and check out lady was not friendly. Everything else was good.
Stayed 1 night in Jun 2025

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our 2 week Stay at TownePlace Suites

I was very impressed by all the staff there, They made us feel very welcome and were very accommodating,The room was comfortable.The location was good to get to my husbands treatments, Breakfast each morning was fantastic, having a laundry on site was a plus. I can’t say enough positive things❤️
Stayed 11 nights in May 2025

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was courteous and efficient. Thank you, TownePlace, for liners in the trash cans!
Stayed 1 night in May 2025

6/10 Okay

Anna

Travelled with family
Liked: Cleanliness, property conditions & facilities
Having a separate bedroom was nice. Breakfast was below average.
Stayed 1 night in Mar 2025

2/10 Terrible

Alexander

Disliked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

RICHARD, MENA

Travelled with partner
Disliked: Amenities
I appreciate the ev charger
Stayed 1 night in Mar 2025

8/10 Good

Linda

Stayed 1 night in Mar 2025

10/10 Excellent

Brigitte

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel with great staff
Stayed 1 night in Feb 2025

10/10 Excellent

Kristy

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The lady that checked us out was amazing! she was friendly and professional at the same time! It was a clean establishment ! Will definitely stay there again
Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Great place to stay
Stayed 1 night in Mar 2025

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Whitney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The hotel was amazing, but the breakfast was not good. Definitely worth the stay, but you may want to eat breakfast somewhere else
Stayed 1 night in Feb 2025

10/10 Excellent

ALEXIS

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and we felt at home.
Stayed 1 night in Jan 2025

10/10 Excellent

Billy Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Clean!!
Stayed 1 night in Jan 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service
Stayed here many times. Always excellent
Stayed 1 night in Jan 2025

10/10 Excellent

patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Travis

Stayed 1 night in Dec 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, excellent service
Stayed 1 night in Jan 2025