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Comfort Inn & Suites Carbondale University Area

2.5 star property

Photo gallery for Comfort Inn & Suites Carbondale University Area

Lobby
Down duvets, desk, laptop workspace, blackout curtains
Exterior
Indoor pool
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Laundry
  • Gym
  • Pet-friendly
  • Breakfast included
  • Housekeeping

Explore the area

Map
2400 Reed Station Parkway, Carbondale, IL, 62901
  • Southern Illinois Healthcare
    ‪3 min drive‬
  • Southern Illinois University
    ‪5 min drive‬
  • Memorial Hospital of Carbondale
    ‪6 min drive‬
  • Marion, IL (MWA-Williamson County Regional)
    ‪13 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Down duvets, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Down duvets, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Down duvets, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Down duvets, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

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Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

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About the area

Carbondale

When you stay at Comfort Inn & Suites Carbondale University Area in Carbondale, you'll be near the airport, within a 15-minute drive of Southern Illinois University and Shawnee National Forest. .This hotel is 1.8 mi (2.9 km) from Southern Illinois Healthcare and 2.5 mi (4.1 km) from African American Museum of Southern Illinois.

What's nearby

  • Southern Illinois Healthcare - 3 min drive - 3.0 km
  • Southern Illinois University - 5 min drive - 5.6 km
  • Memorial Hospital of Carbondale - 6 min drive - 5.9 km
  • John A. Logan College - 7 min drive - 9.3 km
  • Banterra Center - 9 min drive - 7.8 km

Getting around

  • Carbondale Station - 6 min drive
  • Marion, IL (MWA-Williamson County Regional) - 13 min drive

Restaurants

  • ‪Casey's General Store - ‬6 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Taco Bell - ‬3 min drive
  • ‪Panera Bread - ‬4 min drive
  • ‪Sonic Drive-In - ‬4 min drive

About this property

Comfort Inn & Suites Carbondale University Area

Hotel in Carbondale with free breakfast and a 24-hour fitness center
Comfort Inn & Suites Carbondale University Area offers 72 accommodations with complimentary newspapers and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature down comforters. 43-inch flat-screen televisions come with premium digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with rainfall showerheads, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 72 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature rainfall showerheads and hair dryers. Conveniences include desks and complimentary newspapers, and housekeeping is provided daily.
Don't miss out on recreational opportunities including an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a picnic area.
A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Planning an event in Carbondale? This hotel has 800 square feet (74 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • Tennis
  • TV in common areas

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 800 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • In-room roll-in shower
  • Lift
  • Raised toilet seat
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)

Entertainment

  • 43-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of USD 0 at check-out

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night, plus a deposit of USD 25 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet deposit: USD 25 per night
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Towels fee: USD 0 (or guests may bring their own)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Days Inn Carbondale Hotel
Days Inn Carbondale
Days Inn Suites Carbondale

Comfort Inn & Suites Carbondale University Area Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 171 out of 444 reviews
Rating 8 - Good. 109 out of 444 reviews
Rating 6 - Okay. 87 out of 444 reviews
Rating 4 - Poor. 51 out of 444 reviews
Rating 2 - Terrible. 26 out of 444 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Stay somewhere else.

While this hotel was reviewed high, it was not what was described previously. My room had an unknown liquid flung across the wall and dripping down that had maybe been cleaned at some point. There was a large stain on the carpet just inside the entryway. Breakfast was lackluster and somewhere in my hallway was a smoke detector that would beep periodically enough to be very annoying. I would not stay here again.
Stayed 2 nights in Jan 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and comfortable.
Stayed 1 night in Jan 2025

6/10 Okay

Geoffrey

Travelled with family, Business traveller
Disliked: Cleanliness, amenities
We have stayed several times in the last year. While I absolutely adore the pillows, I was less than impressed with the facilities and breakfast this time. The accessible shower had many strands of hair in it. The in room hot tub was slightly dirty and not all of the jets worked. For the first time, I was not pleased with the breakfast. We ate around 9 on a Sunday and nearly every single hot item was empty, the waffle mix was empty, and the one juice pitcher was also nearly empty. A staff person came in and glanced around the room, but did not restock anything.
Stayed 1 night in Jan 2025

2/10 Terrible

dillon

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Destiny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Traci

Travelled with family
We prefer to stay at the Comfort in Marion, but we occasionally stay at this one due to it being closer to my mom's. I can't believe they are both Comforts. This one is so dark and dreary and rundown looking. The parking lot is dark, the lobby is dark. The room was clean, but you course signs of wear throughout the hotel. The breakfast area was small and also dark. Limited selection compared to Marion. Just pay the extra money and stay at Marion, avoid this property.
Stayed 2 nights in Jan 2025

8/10 Good

russell, laura

Stayed 2 nights in Dec 2024

10/10 Excellent

Marcus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff that was friendly and understanding after a scheduling mix-up over the holidays. Would definitely stay again.
Stayed 1 night in Dec 2024

10/10 Excellent

Daisy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service
Stayed 1 night in Dec 2024

10/10 Excellent

Rocky

Stayed 1 night in Dec 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

4/10 Poor

Bill

The staff we encountered were rudely disrespectful to my wife.
Stayed 1 night in Dec 2024

4/10 Poor

Shari, Traverse City

Disliked: Cleanliness, property conditions & facilities
I’ve stayed in Carbondale many times but not at this property. I knew it was an older property. We didn’t have hot water for shower and our toilet ran all night. A basketball team on our floor were yelling, slamming doors and smoking weed. There were no vending machines on our floor or lobby. The only positive was comfortable bed.
Stayed 1 night in Dec 2024

6/10 Okay

Angelo

Business traveller
Liked: Staff & service, property conditions & facilities
Had rats in the room
Stayed 13 nights in Oct 2024

8/10 Good

Brenda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Vending machine not working.
Stayed 1 night in Nov 2024

6/10 Okay

Marco

Stayed 1 night in Aug 2024

4/10 Poor

Daniel

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Smelled horribly of marijuana all night long. Sink in bathroom would not drain. Water pressure for shower was weak. Free breakfast, however there wasn't any milk for the cereal. I've stayed in other Comfort Inn's that were excellent all the way around. Had this of been my first visit I would never stay at another Comfort Inn.
Stayed 1 night in Nov 2024

8/10 Good

Megan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Angie

Liked: Staff & service
Stayed 1 night in Nov 2024

8/10 Good

B

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were soft and halls quiet Great location
Stayed 1 night in Nov 2024

8/10 Good

Jose

Liked: Staff & service, room comfort

Good stay.

The hotel is just ok for sleep, elevator is slow and I did no see fire department check on it, a little dirty inside elevator.
Stayed 1 night in Nov 2024

10/10 Excellent

Leatreasa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Leatreasa

Quiet location and very friendly staff
Stayed 2 nights in Nov 2024

6/10 Okay

Edgar

Business traveller
Liked: Cleanliness
The property was clean, and the staff was pleasant but sometimes not available at the front desk. The room was large and clean, but some artwork to make it feel a little more welcoming would've helped a bit.
Stayed 2 nights in Nov 2024

4/10 Poor

Donald

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff not helpful at all. The complementary breakfast poor quality couldnt eat it. Room no housekeepig done until checkout. Also common areas very rundown not upkept at all.
Stayed 2 nights in Oct 2024

8/10 Good

Jeffery

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024