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Emerald Hotel

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Dates

May 2026

June 2026

Seasonal outdoor pool, pool umbrellas, pool loungers

Overview
Rooms
Location
Policies

Very good

Popular amenities

Free Wi-Fi
Air-conditioning
Business services
Housekeeping

Explore the area

13 Gladstone Road,Gisborne 4040, Gisborne, 4040

Place, Gisborne Harbour
‪6 min walk‬
Place, Tairawhiti Museum
‪8 min walk‬
Place, Eastwoodhill Arboretum
‪17 min walk‬
Airport, Gisborne (GIS)
‪6 min drive‬

Room options

Premium bedding, pillow-top beds, desk, blackout curtains

Standard Suite, 1 King Bed

Very good

1 bedroom
Sleeps 3
1 King Bed
Free Wi-Fi

Executive Suite, Pool View

Good

Sleeps 4
1 King Bed OR 2 Single Beds
Free Wi-Fi

Executive Suite, River View

Very good

River view
Sleeps 4
1 King Bed OR 2 Single Beds
Free Wi-Fi

Junior Suite

Wonderful

Sleeps 2
1 King Bed
Free Wi-Fi

Executive Apartment

Sleeps 5
2 Single Beds
Free Wi-Fi

Similar properties

Parking included
Free Wi-Fi
Air-conditioning
Laundry room

includes taxes & fees

2 May - 3 May

About the area

Gisborne

A stay at Emerald Hotel places you in the heart of Gisborne, steps from Te Tauihu Turanga Whakamana and 4 minutes by foot from Longbush Wines. .This luxury hotel is 0.3 mi (0.5 km) from Gisborne Harbour and 0.4 mi (0.6 km) from Gisborne Wine Centre.

What's nearby

Te Tauihu Turanga Whakamana - 1 min walk - 0.0 km
Gisborne Wine Centre - 5 min walk - 0.5 km
Gisborne Harbour - 6 min walk - 0.6 km
Tairawhiti Museum - 8 min walk - 0.7 km
Eastwoodhill Arboretum - 17 min walk - 1.5 km

Getting around

Gisborne (GIS) - 7 min drive

Restaurants

‪Tatapouri Fishing Club - ‬5 min walk
‪Burger King - ‬10 min walk
‪Pizza Hut - ‬10 min walk
‪China Palace Restaurant & Takeaway - ‬3 min walk
‪Just Thai - ‬3 min walk

About this property

Emerald Hotel

Emerald Hotel offers 49 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. A pillow menu is available. 40-inch flat-screen televisions come with digital channels.

Bathrooms include separate bathtubs and showers and complimentary toiletries. This Gisborne hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 49 guestrooms featuring flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers.

Enjoy recreation amenities such as a seasonal outdoor pool or take in the view from a terrace.

Featured amenities include a business center, luggage storage, and a safe deposit box at the front desk. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Electric car charging station on site
Height restrictions apply for on-site parking
Free covered self parking on site
Limited on-site self parking
Onsite parking includes off-street options

Things to do

Seasonal outdoor pool

Family friendly

In-room cot
Seasonal outdoor pool

Conveniences

Limited-hour front desk
Luggage storage
Safe at front desk

Guest services

Housekeeping (daily)

Business services

Business centre
Conference space
Meeting rooms

Outdoors

On a river
Pool loungers
Pool umbrellas
Terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)

3 floors
Smoke-free property

Room amenities

Bedroom

Blackout drapes
Free cot
Pillow menu
Pillowtop mattress
Premium bedding

Bathroom

Free toiletries
Hair dryer
Private bathroom
Separate bathtub and shower
Towels provided

Entertainment

40-inch flat-screen TV with digital channels

Food and drink

Coffee/tea maker

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM

Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 3 percent for credit card payments

The front desk is open daily from 8:00 AM - 8:30 PM

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staffed during limited hours

This property doesn't offer after-hours check-in

At check-in, guests must provide a record of full COVID-19 vaccination

COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Deposit: NZD 150.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The seasonal pool will be open from November to March

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Parking height restrictions apply

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Emerald Gisborne

Emerald Quality Hotel Gisborne

Quality Emerald Gisborne

Quality Hotel Emerald

Quality Hotel Emerald Gisborne

Quality Hotel Gisborne

Emerald Hotel Gisborne

Emerald Hotel Hotel

Emerald Hotel Gisborne

Emerald Hotel Hotel Gisborne

Emerald Hotel Reviews

8.0

Very good

8.4/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

8/10 Good

Albert

Travelled with partner

6 Apr 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I don’t expect that size of room never had it before it’s huge,clean,plenty of storage and very tidy. Cheers

Stayed 2 nights in Apr 2026

10/10 Excellent

Megan

23 Jan 2026

Stayed 1 night in Nov 2025

6/10 Okay

Delroi

19 Jan 2026

Liked: Staff & service

Stayed 4 nights in Jan 2026

2/10 Terrible

Eric

Travelled with family

19 Jan 2026

Disliked: Cleanliness, staff & service, amenities

Room was not what we booked. Had 2 queen beds, Not a Queen and 2 singles as we required. Room was clearly not cleaned. Fat on surfaces, and rangehood. Stains on the fridge, dirt on the floor and table. Floor sticky. The couches had hair and crumbs very obliviously on them. Room smelt like damp carpets. Shampoo seal had been opened by previous guest Final straw was that one of the beds had been previously slept in! We complained and suggested we cancel the booking and they refund. They eventually agreed. This has not yet been processed as the Hotel cant be contacted.....

Stayed 1 night in Jan 2026