Book Premier Inn Highbridge accommodation from NZ$132

I rarely write negative reviews, but my recent stay was so thoroughly disappointing that I felt compelled to warn other travelers. What was supposed to be a relaxing trip ended up feeling like a survival challenge. Upon checking in, it was immediately clear that housekeeping had done a quick surface-level wipe at best with mystery stains on the carpet. The room felt stuck in a 1980s time capsule, and not in a charming, retro way. The wallpaper was peeling at the seams, the fixtures were falling apart and the floor creaked on every little movement. Hoping for a better experience at the breakfast buffet the next morning, I was greeted by rubbery bacon and sausages, watery coffee, and beans that seemed like they were cooked days ago. A hotel should provide basic comfort, function, and hygiene—this place offered none of the three. Save your money, preserve your peace of mind, and book somewhere else.

The spotless rooms they were a credit to the cleaning staff.

Breakfast was lovely plenty of selection and nice and hot.A nice and pleasant waitress. Hotel room was nice and we had a walk in shower and a lovely drink in the bar with a pleasant young man.

Large selection of cheap poor quality food

Bar food not good and Sauvignon blanc at £12 for 175 ml a very high price. Lounge area low tables, loudish musac, and chairs very heavy to move closer together. Bed comfortable but standard room small with loud old aircon.

We had a large room with Kingsize bed, large bathroom and all the amenities we needed. Room and bathroom were clean, bed was very comfortable and we had a good resting sleep. The breakfast Buffet was offering classic English breakfast and a huge variety of cereals and vegetarian options. Staff was very kind and reacted to all our questions with kindness and expertise.