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Trailborn Highlands, Outdoor Collection by Marriott Bonvoy

4.0 star property

Photo gallery for Trailborn Highlands, Outdoor Collection by Marriott Bonvoy

Property amenity
Property video
Hypo-allergenic bedding, minibar, in-room safe, soundproofing
View from property
Breakfast, lunch and dinner served

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Bar

Explore the area

View map
96 Log Cabin Lane, Highlands, NC, 28741
  • Place, Cullasaja River Gorge
    ‪3 min walk‬
  • Place, Highlands Playhouse
    ‪7 min walk‬
  • Place, The Bascom Center for the Visual Arts
    ‪8 min walk‬

Room options

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Room, 2 Queen Beds

8.6 out of 10
Excellent
(16 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Garden)

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Room, 1 King Bed (Garden)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (The Garden)

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Suite (The Garden)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Patio

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Room, 2 Queen Beds, Patio

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Patio

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Room, 1 King Bed, Patio

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Room, 1 King Bed, Balcony

9.0 out of 10
Wonderful
(8 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony

Room, 2 Queen Beds, Balcony

Room, 2 Queen Beds, Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 3
  • 2 Queen Beds

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About the area

Highlands

With a stay at Trailborn Highlands, Outdoor Collection by Marriott Bonvoy in Highlands, you'll be within a 5-minute walk of Nantahala National Forest and Cullasaja River Gorge. .This hotel is 0.4 mi (0.7 km) from The Bascom Center for the Visual Arts and 0.6 mi (0.9 km) from Highlands Playhouse.

What's nearby

  • Cullasaja River Gorge - 3 min walk - 0.3 km
  • Highlands Playhouse - 7 min walk - 0.7 km
  • The Bascom Center for the Visual Arts - 8 min walk - 0.7 km
  • Highlands Biological Station - 1 min drive - 1.4 km
  • Highlands Country Club - 2 min drive - 2.0 km

Getting around

  • Asheville Regional Airport (AVL) - 89 min drive

Restaurants

  • ‪Shell - ‬14 min walk
  • ‪Wildcat Cliffs Country Club - ‬11 min drive
  • ‪Calders Coffee Cafe - ‬10 min walk
  • ‪Oak Steakhouse - ‬9 min drive
  • ‪Blue Bike Cafe - ‬12 min walk

About this property

Trailborn Highlands, Outdoor Collection by Marriott Bonvoy

Hotel in Highlands with a coffee shop and a restaurant
Trailborn Highlands, Outdoor Collection by Marriott Bonvoy offers 63 air-conditioned accommodations with laptop-compatible safes and bathrobes. 42-inch flat-screen televisions come with cable channels. Coffee/tea makers and minibars are provided. Bathrooms include separate bathtubs and showers, designer toiletries, and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.
Make yourself at home in one of the 63 air-conditioned rooms featuring minibars and flat-screen televisions. Cable television is provided for your entertainment. Private bathrooms with separate bathtubs and showers feature designer toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and coffee/tea makers.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional amenities at this hotel include concierge services, wedding services, and a fireplace in the lobby.
Satisfy your appetite at Highland Supper Club, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and a library. Free self parking is available onsite.
Highland Supper Club - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Highland Supper Club

Things to do

  • Library

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • High-pile carpet in room
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Renovated entire property - June 2024
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per day
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 35 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Highlands Inn Lodge
Inn Lodge
Highlands Hampton Inn
Highlands Inn Lodge
Trailborn Highlands Hotel
Trailborn Highlands Highlands
Trailborn Highlands Hotel Highlands

Trailborn Highlands, Outdoor Collection by Marriott Bonvoy Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 194 out of 274 reviews
Rating 8 - Good. 51 out of 274 reviews
Rating 6 - Okay. 20 out of 274 reviews
Rating 4 - Poor. 7 out of 274 reviews
Rating 2 - Terrible. 2 out of 274 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Mary

Liked: Cleanliness, property conditions & facilities
Clean, spacious great location, friendly staff. But they didn’t always have fresh bread in the morning. And very sparing in their fruit selection. They advertise as having fruit, bread, coffee.
Stayed 4 nights in Nov 2025

10/10 Excellent

Diane, SAN ANTONIO

Stayed 2 nights in Nov 2025

8/10 Good

David

Stayed 3 nights in Nov 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

6/10 Okay

Abby

Stayed 4 nights in Oct 2025

10/10 Excellent

Theresa

Travelled with family
Liked: Cleanliness, property conditions & facilities
Room was clean and cozy- staff was very helpful
Stayed 3 nights in Oct 2025

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was cutely decorated and comfortable. Loved the coffee/tea and snack area in the room. The Fellows tea kettle was perfect. Bed was low, but comfy. Parking was plentiful. The continental breakfast was bare bones and the banana bread was pretty bland. Husband did not have hot water both days but the desk person gave us a small refund for the inconvenience. Prices were quite high due to leaf season. Fire pit and lobby were cozy.
Stayed 2 nights in Oct 2025

10/10 Excellent

Teresa

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless. It was very roomy. Comfortable beds. The staff was super nice and very accommodating. I would definitely recommend this hotel.
Stayed 1 night in Oct 2025

10/10 Excellent

Lindsay

Stayed 2 nights in Oct 2025

4/10 Poor

Judy

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
While I find nothing wrong with the hotel and the staff, I was quite disappointed as I was expecting a 4 Star experience and this is definately not a 4 Star hotel. It doesn't even meet the criteria for such. I the future I will not base my decisions on the Star rating. This disappointment certainly had a negative effect on my trip.
Stayed 3 nights in Oct 2025

8/10 Good

Marc

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Definitely a wonderful find in the area . Rooms were pristine with great outdoor ambience. Just very likited dining options but Main St is about 5 mins walk. The morning coffee with Continental breakfast was a very nice touch. When hotels provide you little things like a free coffee and breakfast makes the hotel very inviting and home-y. That was a nice touch! Wish tours were offered by front desk and that they are more knowledgeable about the area. That would have been more ideal!
Stayed 3 nights in Oct 2025

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

8/10 Good

Dana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The property is clean and the staff was friendly!
Stayed 1 night in Oct 2025

10/10 Excellent

Ann Duvall

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities
Very pet friendly. Relaxing, wonderful stay.
Stayed 4 nights in Oct 2025

4/10 Poor

Satvinder

Liked: Cleanliness
Disliked: Staff & service
There was no hand soap at the bathroom sink. Upon asking, staff said they were out of stock. Upon me asking they gave the large bath body wash bottle which I kept by sink One of the two queen beds was missing a liner bed sheet For reporting the issues, I had to walk to the reception since no one answered the phone from room
Stayed 1 night in Oct 2025

10/10 Excellent

Deborah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful surroundings and convenient location. Great amenities.
Stayed 3 nights in Oct 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

William

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful location in the woods but only minutes from Highlands
Stayed 1 night in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and very well organized. Everything was well maintained and clean. I enjoyed the in room coffee service. The staff was very friendly and helpful with a last minute reservation.
Stayed 1 night in Oct 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Shower title grout is pretty dirty and the bathroom seemed data, not sure if that's a retro design. AC was a bit hard to figure out and I ended up waking up in the middle of both night hot, second night I was drenched in sweat. The comforter covers are not breathable.
Stayed 2 nights in Oct 2025

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. We enjoyed our stay.
Stayed 1 night in Oct 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

8/10 Good

Toni

Liked: Cleanliness, staff & service, property conditions & facilities
The beds were not very comfortable. They were too low and kind of lumpy. I know there's not much they can do about stink bugs but I killed four in the 3 days we were there.
Stayed 2 nights in Oct 2025

8/10 Good

Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was excellent except for a loud air conditioning/heat unit. Otherwise I would have given it an excellent rating rather than good. As others have mentioned a relaxing in room chair would be a welcomed addition, though not essential. The staff is excellent and the location excellent.
Stayed 2 nights in Sep 2025

6/10 Okay

claude

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
front desk not very pleasant, felt like you were an inconvenience to them, and extra "supper club"benefit people acted the same way , wasn't very hospitable
Stayed 2 nights in Oct 2025