See all properties
Save

Wild Ginger Hotel

2.0 star property

Photo gallery for Wild Ginger Hotel

Exterior
Property grounds
Free daily continental breakfast
Property grounds
Superior Room | Living area

Reviews

7.2 out of 10
Good

Popular amenities

  • Housekeeping
  • Laundry
  • Free WiFi

Explore the area

View map
100 Pu'ueo Street Building A, Hilo, HI, 96720
  • Place, Hilo Farmers Market
    ‪10 min walk‬
  • Place, Rainbow Falls
    ‪5 min drive‬
  • Place, Port of Hilo
    ‪6 min drive‬
  • Airport, Hilo, HI (ITO-Hilo Intl.)
    ‪8 min drive‬

Room options

View all photos for Superior Room

Superior Room | Living area

Superior Room

7.4 out of 10
Good
(88 reviews)
  • 13 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

7.2 out of 10
Good
(20 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Suite, Ocean View

Family Suite, Ocean View

Family Suite, Ocean View

7.4 out of 10
Good
(26 reviews)
  • 18 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room

Premium Room

Premium Room

10.0 out of 10
Exceptional
(2 reviews)
  • 13 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Shared Dormitory

Shared Dormitory

Shared Dormitory

8.0 out of 10
Very good
(1 review)
  • Sleeps 1
  • 1 Twin Bunk Bed

Similar properties

View from property
Hilo Reeds Bay Hotel
  • Pool
  • Free WiFi
  • Laundry
  • Housekeeping
4.1 out of 5, Very good, 1,001 reviews
Hilo Reeds Bay Hotel

About the area

Hilo

In the heart of Hilo, Wild Ginger Hotel is within a 5-minute drive of Hilo Farmers Market and Rainbow Falls. .This hotel is 4.3 mi (7 km) from Kaumana Caves County Park and 4.5 mi (7.2 km) from Onekahakaha Beach Park.

What's nearby

  • Hilo Farmers Market - 10 min walk - 0.9 km
  • Coconut Island Park - 4 min drive - 3.1 km
  • Rainbow Falls - 5 min drive - 3.1 km
  • Port of Hilo - 6 min drive - 5.0 km
  • Carlsmith Beach Park - 11 min drive - 7.6 km

Getting around

  • Hilo Intl. Airport (ITO) - 11 min drive

Restaurants

  • ‪Kozmic Cones - ‬9 min walk
  • ‪The Temple Bar - ‬5 min walk
  • ‪Puka Puka Kitchen - ‬10 min walk
  • ‪Hilo Town Tavern - ‬7 min walk
  • ‪Nector Cafe - ‬10 min walk

About this property

Wild Ginger Hotel

Hotel with free breakfast, near Hilo Farmers Market
Wild Ginger Hotel offers 18 accommodations with ceiling fans. Bathrooms include showers. Housekeeping is offered daily and hair dryers can be requested. Rollaway/extra beds (complimentary) are also available.
The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 18 guestrooms featuring refrigerators. Bathrooms have showers and hair dryers. Conveniences include ceiling fans, housekeeping is provided daily, and rollaway/extra beds (complimentary) can be requested.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and a picnic area.
A complimentary continental breakfast is served daily from 7:30 AM to 9:30 AM.
Featured amenities include express check-out, luggage storage, and laundry facilities. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 7:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:30 AM to 9:30 AM

Things to do

  • Water sports equipment

Family friendly

  • Free rollaway/extra bed
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Shared microwave

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Handrails in hallways
  • Handrails in stairways
  • Hardwood flooring in room
  • Smooth flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free rollaway/extra bed

Bathroom

  • Hair dryer (on request)
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Refrigerator

More

  • Ceiling fan
  • Portable fan
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 7:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

This property is closed from October 22 2025 to December 31 2026 (dates subject to change).

Access methods

Front desk (limited hours), lockbox

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - TA-031-350-1696-01
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 3260020080000, TA-090-400-9216-01, GE-090-400-9216-01

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Wild Ginger Inn Hotel Hilo
Wild Ginger Inn Hotel
Wild Ginger Hilo
Wild Ginger Hotel Hilo
Wild Ginger Inn b&b
Wild Ginger Inn Hilo
Wild Ginger Inn Hotel & Hostel Hilo, Hawaii
Wild Ginger Inn Hotel & Hostel Hilo Hawaii
Wild Ginger Inn Hotel
Wild Ginger Hotel Hilo
Wild Ginger Hotel Hotel
Wild Ginger Hotel Hotel Hilo

Wild Ginger Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 321 out of 791 reviews
Rating 8 - Good. 160 out of 791 reviews
Rating 6 - Okay. 88 out of 791 reviews
Rating 4 - Poor. 70 out of 791 reviews
Rating 2 - Terrible. 152 out of 791 reviews

7.2/10

Cleanliness

8.2/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Diana

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Uncomfortable

The place looked like it was falling apart. The paint were peeling. The flooring felt like it was not leveled, felt like I was going to fall thru. The pictures on the website did not match the actual Hotel. It felt very creepy.
Stayed 4 nights in Jul 2025

2/10 Terrible

Rachael

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

WEI

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good choice to stay just near Hilo downtown
Stayed 1 night in Jul 2025

6/10 Okay

Ben

Stayed 1 night in Jul 2025

10/10 Excellent

andrea

Liked: Amenities
Great island stay
Stayed 1 night in Jul 2025

8/10 Good

Dharmesh

Travelled with family
Liked: Amenities
Just perfect for my need
Stayed 1 night in Jul 2025

4/10 Poor

Wilson

Stayed 1 night in Jul 2025

2/10 Terrible

Aaron

Stayed 3 nights in Jul 2025

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice and the price was affordable! I would stay there again!
Stayed 1 night in Jul 2025

10/10 Excellent

Deidra

Liked: Cleanliness, amenities, property conditions & facilities
Loved every moment
Stayed 4 nights in Jun 2025

10/10 Excellent

Otis

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved all of the staff members. Always tentative and friendly
Stayed 4 nights in Jul 2025

6/10 Okay

Saori

Stayed 1 night in Jul 2025

6/10 Okay

Devondra

Stayed 3 nights in Jun 2025

6/10 Okay

Giacomo

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Place was good, but desperately needs work on. Not all rooms look like the pictures and they need a deep and thorough clean. Staff were great and very friendly.
Stayed 1 night in Jul 2025

10/10 Excellent

Rito

Liked: Property conditions & facilities
The frogs at night is music
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

CHIDA

Different but nice
Stayed 2 nights in Jun 2025

10/10 Excellent

Wendy, Mesa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The person at the front desk she is very nice overall a great experience it is an old school Hawaiian hotel so I was not expecting a lot.
Stayed 1 night in Jun 2025

6/10 Okay

Frank

Travelled with family
Very old hotel, basic rooms, ours had some good fans, a fridge, and was clean, could have used a couple more pillows, and there was no hot water. Walking distance from old Hilo.
Stayed 1 night in Jun 2025

2/10 Terrible

norimichy

Disliked: Cleanliness, amenities, property conditions & facilities
Worst experience ever . Need my money back
Stayed 3 nights in Jun 2025

6/10 Okay

Chris

Business traveller
Liked: Room comfort

Adequate

A little pricey for what it was. Makela was pleasant and as accommodating as she could be. But Covid is over…when are hotels in general going to staff back up and provide customers with reasonable check-in times?
Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing
Stayed 21 nights in Jun 2025

2/10 Terrible

Ben

Stayed 1 night in Jun 2025

2/10 Terrible

Donald

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel should not e on any site . The parking g is terrible-no designated spots, We were warned by local people that it was unsafe & the backside looked terrible -rotten curtains & rotten looking wood
Stayed 1 night in Jun 2025

10/10 Excellent

Deidra

Stayed 1 night in Jun 2025