6/10 Okay
Heidi
Business traveller
4 Feb 2025
Liked: Cleanliness, staff & service
January 2025
There is construction onsite as the hotel is renovating some rooms. Not sure if alll rooms will be renovated but should. My room was a somewhat out dated. The view was beautiful though as I had Oceanside. The issue was the contractors kept hitting the alarm. You never knew if it was a false alarm or real because they never told us. The recording that went off at time of alarm advised everyone to use stairs immediately. The first time the alarm went off I ran down 11 floors of stairs to find out it was a false alarm. After that the alarm went off 3 more times but you couldn’t get in touch w front desk as probably everyone was calling to check if “this time” the alarm was real. The staff should have come over the intercom immediately every time the alarm went off to advise guest it was a false alarm as we had no way of knowing.
Heidi
Stayed 1 night in Jan 2025