Causeway Bay Hotel

3.0 star property

Photo gallery for Causeway Bay Hotel

Courtyard
Lobby sitting area
Front of property
Lobby
Suite, 1 King Bed (Jacuzzi) | Private kitchen

Reviews

6.4 out of 10

Popular amenities

  • Room service
  • Housekeeping
  • Pet-friendly
  • Laundry
  • 24/7 front desk
  • Parking included

Explore the area

View map
6820 S Cedar St, Lansing, MI, 48911
  • Place, Chisholm Hills Golf Club
    ‪3 min drive‬
  • Place, Community Mental Health
    ‪3 min drive‬
  • Place, Michigan State University
    ‪7 min drive‬
  • Airport, Lansing, MI (LAN-Capital Region Intl.)
    ‪16 min drive‬

Room options

Deluxe Room, 1 King Bed

  • 63 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Queen Beds

  • 63 sq m
  • Sleeps 5
  • 2 Queen Beds

Similar properties

About the area

Lansing

With a stay at Causeway Bay Hotel in Lansing, you'll be in the business district, within a 10-minute drive of Michigan State University and Community Mental Health. .This hotel is 2.2 mi (3.6 km) from Chisholm Hills Golf Club and 3.1 mi (5 km) from Malcolm X Homesite Historical Marker.

What's nearby

  • Chisholm Hills Golf Club - 3 min drive - 4.6 km
  • Community Mental Health - 3 min drive - 3.2 km
  • Towne Square Dog Park - 4 min drive - 6.5 km
  • Michigan State University - 7 min drive - 11.3 km
  • Potter Park Zoo - 7 min drive - 12.8 km

Getting around

  • East Lansing Station - 9 min drive
  • Lansing, MI (LAN-Capital Region Intl.) - 20 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪Dunkin’ - ‬11 min walk
  • ‪Texas Roadhouse - ‬2 min drive
  • ‪Culver's - ‬15 min walk
  • ‪Wendy's - ‬5 min walk

About this property

Causeway Bay Hotel

Hotel in Lansing with a 24-hour business center and a 24-hour front desk
Causeway Bay Hotel offers 300 accommodations with safes and coffee/tea makers. 40-inch LCD televisions come with premium digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 300 guestrooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and concierge services. Additional amenities at this hotel include wedding services, a fireplace in the lobby, and a picnic area.
Take advantage of the hotel's room service (during limited hours).
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Planning an event in Lansing? This hotel has 3000 square feet (279 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Things to do

  • Piano

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (3,000 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:30 AM
Early check-in subject to availability
Early check-in fee: USD 50.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 60 per pet, per stay (maximum USD 50 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.00 per day
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 60 per pet, per stay (maximum USD 50 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 10.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Lansing
Best Western Plus Lansing
Best Western Plus Lansing Hotel
Lansing Best Western
Causeway Bay Hotel Lansing
Causeway Bay Hotel
Causeway Bay Lansing
Causeway Bay
Causeway Bay Hotel Hotel
Causeway Bay Hotel Lansing
Causeway Bay Hotel Hotel Lansing

Causeway Bay Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 198 out of 999 reviews
Rating 8 - Good. 283 out of 999 reviews
Rating 6 - Okay. 192 out of 999 reviews
Rating 4 - Poor. 140 out of 999 reviews
Rating 2 - Terrible. 186 out of 999 reviews

7.0/10

Cleanliness

7.0/10

Staff & service

5.2/10

Amenities

6.4/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

Lori

Disliked: Cleanliness, property conditions & facilities
I think this property is getting ready to shut down. They posted that due to construction, the bar, restaurant, pool, and hot tub were closed. There was no construction going on. All the vending machines were empty. So literally there was nothing to eat or drink in the hotel. Stains on the carpeting and on the mattresses. TV stations were mostly non-existent - DTV kept showing no signal, until finally there was one, but then then shows glitched.
Stayed 2 nights in Sep 2025

4/10 Poor

Roberta

Liked: Staff & service
Disliked: Cleanliness
Under the "you get what you pay for" I expected this place to not be great but it was slim pickings for parents weekend at msu. I really only wanted a bed and shower and for it to be clean. The shower didn't get more than a trickle of water -- not enough to divert it to the shower head. Would've asked to change rooms but didn't find it til morning. The bed was nice. The floors - carpet & tile- were pretty dirty. The air conditioner, set to 60° was mediocre.
Stayed 1 night in Sep 2025

6/10 Okay

Lauren

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No comment
Stayed 2 nights in Sep 2025

6/10 Okay

Pamela

Travelled with family
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities

Needs better dressed counter personnel and upgrade

First. The girl at the desk at first looked shady. Sweatshirt with hoodie covering everthing bit her eyes, nose and mouth. My husband went to meet our friend and before they left the hotel to go to the Michigan State game, he had to use the bathroom. He askedcwhere it was so he didn't have to go back up to the room. She told them there wasnt a bathroom. My husband said, I know there is as my son used it early in the morning when we first arrived. She then told them it wasnt for people off the street and asked them who they were. My husband told her he has a room here. She asked under which nsme. He told her. She asked what the room number was, he told her. She then told them where the bathroom was. He felt, being black might have contributed to her line of questioning. The hotel smelled clean throughout. But there was a late party using the ballroom and then wreaked marijuana throughout when you walked in through the back. The room was clean. The bedskirts on the beds were tucked between the mattress and when they came out they were all torn. One curtain end was hanging. The lights didn't work in the room or were total broken, no switch. Only two towels were privided in the bathroom for 5 of us. If you have two double beds in a room, you should have at least four towels. They didn't offer breakfast even though it stated Continental Breakfast.
Stayed 2 nights in Sep 2025

2/10 Terrible

Deanna

Travelled with family
Disliked: Cleanliness, staff & service, amenities
This was the absolute worst experience of my life!!! I was left stranded in this dump No cable, no touted paper, live electric cords on the floor!!! Used shampoo bottles no amenities as listed. I will be calling the health department and the fire marshal
Stayed 1 night in Sep 2025

8/10 Good

Sylvia

Liked: Cleanliness, staff & service
Staff have was fun to talk to and very polite.
Stayed 1 night in Sep 2025

2/10 Terrible

Brittany

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I picked this hotel for the bar and pool. Neither of them were open due to issues. Then we couldn't get a key card because that was broke also. The room next to us had their music so loud most of the night. It was a terrible experience
Stayed 1 night in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean

We had a very clean room and the staff was great.
Stayed 4 nights in Aug 2025

2/10 Terrible

Ross

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No amenities
Stayed 3 nights in Sep 2025

10/10 Excellent

Simon

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The parking lot is not clean
Stayed 2 nights in Aug 2025

8/10 Good

Adam

Liked: Cleanliness, staff & service, room comfort

Needs work, but has potential.

The outside of the building looks like an old run down college dorm. But the lobby is very nice and updated. The rooms have been renovated, but still lots of work to be done. Our first room didn’t have a working air conditioner. The second room needed some cleaning, had rust stains in the bathroom, and didn’t have a smoke detector. There was no pool, hot tub, restaurant, or bar as they had advertised.
Stayed 1 night in Aug 2025

2/10 Terrible

Lisa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Causeway bay

The toilet was broken then th TV didn't work there was a couple arguing in the hallway all night they wouldn't also anything I reported it 3 times he followed me out front across to the store went in before me then (to the mo te l) he was back arguing In ftont of my door they said there has to be physical contact she didn't do anything and today before I checked out I asked for a free night or my money back they won't give me any money
Stayed 1 night in Aug 2025

10/10 Excellent

Kelly

Stayed 1 night in Aug 2025

4/10 Poor

Josh

No cable but doesn’t say that anywhere. Air conditioner barely worked was extremely hot in the room all night
Stayed 1 night in Aug 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Eric

Disliked: Amenities, property conditions & facilities
First impression was poor. At check in they told use that their amenities were not available. No restaurant, so no complimentary breakfast. No housekeeping either. The entry and tiled bathroom floor was dirty. An average place if all you want is a place to sleep
Stayed 6 nights in Aug 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, room comfort

Like Causeway Bay

Hotel needs to keep up with property better. Overall i like staying at this Hotel. It used to be tge place 5-6 years ago. IDK what happened but its sad...The place could be Amazing!!
Stayed 1 night in Aug 2025

8/10 Good

Shardell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Kevin

Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

My room was filthy and the hallway stinks pet oder

Stayed 8 nights in Jul 2025

2/10 Terrible

Daniel

Stayed 1 night in Jul 2025

8/10 Good

Evelyn

Travelled with family
Convenient, low staff availability so no pool, restaurant, breakfast, minimal room service
Stayed 1 night in Jul 2025

2/10 Terrible

Amanda

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

2/10 Terrible

Steve

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole property needs to be shut down and renovated.
Stayed 1 night in May 2025