Book Premier Inn Horley accommodation from NZ$112

Very poor service from some of the restaurant and bar staff.

Everything was fine except that the bed was really hard. If you dislike a comfortable bed, if you enjoy sleeping on stiff, hard surfaces, then you’ll love this.

For an overnight stay, it was perfect!

We stayed in the suite on the eighth floor. The room was as always clean and comfortable with access to the private bar area. We dined at the restaurant at night which was excellent.

Great stay, lovely room and excellent breakfast.

Do not book the hotel shuttle as the receptionist/driver may argue with you about the collection time even though it's pre booked. Order a Uber or get a taxi using an app to get a discount. There was someone using power tools till minutes to 11 pm then several people were traversing through the hallways up until midnight. Depending on when you arrive, someone may or may not be at the front desk so you can get inside which is another drama in itself. If you are looking for a clean and affordable place to stay before travelling from Gatwick terminals with standards and a guaranteed good customer experience, it's better to stay at one of the chains, e.g. Travelodge. Avoid this place if possible!!!