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SureStay Plus Hotel by Best Western Humble

2.5 star property

Photo gallery for SureStay Plus Hotel by Best Western Humble

Free breakfast
Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave
Reception
Exterior
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View map
15617 Eastex Fwy, Humble, TX, 77396
  • Place, Houston Grand Prix
    ‪2 min drive‬
  • Place, Park at Fall Creek
    ‪3 min drive‬
  • Place, Humble Civic Center
    ‪4 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪7 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(18 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.6 out of 10
Exceptional
(30 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.6 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Kitchenette

Standard Room, 1 King Bed, Accessible, Kitchenette | Private kitchen

Standard Room, 1 King Bed, Accessible, Kitchenette

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette

Standard Room, 1 King Bed, Non Smoking, Kitchenette

Standard Room, 1 King Bed, Non Smoking, Kitchenette

  • Sleeps 2
  • 1 King Bed

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About the area

Humble

Located in Humble, SureStay Plus Hotel by Best Western Humble is within a 5-minute drive of Houston Grand Prix and Park at Fall Creek. .This hotel is 4 mi (6.4 km) from Golf Club of Houston and 4 mi (6.4 km) from St. Luke Missionary Baptist Church.

What's nearby

  • Houston Grand Prix - 2 min drive - 4.1 km
  • Park at Fall Creek - 3 min drive - 4.1 km
  • Humble Civic Center - 4 min drive - 7.1 km
  • Memorial Hermann Northeast Hospital - 4 min drive - 7.1 km
  • Golf Club of Houston - 4 min drive - 5.6 km

Getting around

  • Terminal A Station - 9 min drive
  • Houston Station - 18 min drive
  • George Bush Intercontinental Airport (IAH) - 9 min drive

Restaurants

  • ‪Frenchy’s Chicken - ‬3 min drive
  • ‪Pizza Hut - ‬2 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Nee Hao Restaurant - ‬18 min walk
  • ‪Frenchy's Chicken - ‬5 min drive

About this property

SureStay Plus Hotel by Best Western Humble

Hotel in Humble with free breakfast and a fitness center
SureStay Plus Hotel by Best Western Humble offers 46 air-conditioned accommodations with safes and coffee/tea makers. LED televisions come with premium digital channels. Bathrooms include bathtubs or showers with hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 46 air-conditioned rooms featuring microwaves and LED televisions. Complimentary wired internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a banquet hall.
A complimentary breakfast is included.
Featured amenities include a 24-hour business center, a 24-hour front desk, and multilingual staff. Event facilities at this hotel consist of conference space and a meeting room. Free self parking is available onsite.
A complimentary breakfast is offered.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge); free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available

Things to do

  • Gym

Family friendly

  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Conference space
  • Meeting room

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2020
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 0 (rates may vary)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

Surestay Plus By Humble Humble
SureStay Plus Hotel by Best Western Humble Hotel
SureStay Plus Hotel by Best Western Humble Humble
SureStay Plus Hotel by Best Western Humble Hotel Humble

SureStay Plus Hotel by Best Western Humble Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 412 out of 577 reviews
Rating 8 - Good. 98 out of 577 reviews
Rating 6 - Okay. 26 out of 577 reviews
Rating 4 - Poor. 16 out of 577 reviews
Rating 2 - Terrible. 25 out of 577 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Jason

Stayed 3 nights in Oct 2025

2/10 Terrible

Dena

Disliked: Cleanliness, staff & service
Night employee was friendly and pleasant when we checked in. When we arrived in the room, it was freezing as the thermostatwas set at 60. No problem, because that was an easy fix. My husband entered the bathroom first to shower only to find pubic hairs on the floor outside of the shower. Once he opened the shower door, he found additional pubic hairs plus a plastic cup near the drain. We tried to overlook the lack of housekeeping since had a late flight in and had a long drive ahead of us the next day. Bed was a bit firm for our liking, but otherwise acceptable as the linens appeared clean and freshly changed. The next morning, we awakened and got ready to go down for breakfast only to find BUGS! Fitst, gnats around the bathroom sink. Then two ROACHES coming from the closet! There were also some long slender crawling bugs on the floor. We were disgusted!! We quickly dumped out our bags, shook off everything, and headed downstairs! We spoke with the morning employee downstairs to checkout. We informed her of the room condition and showed her photos. She could not have been less concerned!!! "I will have someone check out that room." Needless to say, we did not stay for breakfast and got the hell out of there.
Stayed 1 night in Oct 2025

6/10 Okay

Alexis

Place is just okay
Stayed 1 night in Oct 2025

10/10 Excellent

Arnold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Review of Sure Stay Humble

Very clean and well-kept hotel. Very nice breakfast including hot items of scrambled eggs, bacon & sausage. Also had do-it-yourself waffles with other breakfast rolls, yoghurt, fruits, coffee or tea and fresh juices.
Stayed 2 nights in Oct 2025

8/10 Good

TJK

Stayed 1 night in Oct 2025

2/10 Terrible

Joseph

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
No wifi
Stayed 1 night in Oct 2025

10/10 Excellent

Aric

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable place to stay near Houston with easy access to highways, food etc.
Stayed 1 night in Sep 2025

10/10 Excellent

Isaiah

Liked: Cleanliness, staff & service, property conditions & facilities
Clean. Nice staff. Good breakfast.
Stayed 2 nights in Sep 2025

10/10 Excellent

Damon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The first thing I noticed was the well-lit parking lot. When I walked in, the hotel smelled clean. My room was comfortable. The shower was the right temperature and water pressure for me. The breakfast was great too. The room was reasonably priced, and everything was great. I would definitely stay here again
Stayed 1 night in Sep 2025

4/10 Poor

Daphne

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

It was just Alright

Stayed 2 nights in Sep 2025

10/10 Excellent

Jason

Stayed 2 nights in Aug 2025

10/10 Excellent

Yireth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and super cold upon arrival which was amazing since everywhere was hot outside. Hotel seemed pretty and updated, and had everything we needed. Staff was very friendly and attentive and we had no issues with any of the amenities. Hotel room was as described. Free breakfast, although I did not eat at the hotel.
Stayed 1 night in Sep 2025

8/10 Good

David

Stayed 1 night in Sep 2025

8/10 Good

Kernita

Stayed 2 nights in Aug 2025

10/10 Excellent

Oswaldis

Stayed 2 nights in Aug 2025

6/10 Okay

katherine

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
This is a typical budget hotel. The free breakfast was pretty good, but it ends by 9am. They wanted to charge me a late check out fee to leave by 12pm. Seems a bit much considering the hotel is barely occupied The mattress I have to say, was really good! And that is one of the most important things to me. However, it’s unfortunate that the bedding (blanket) was so thin, that I felt cold half of the night. I eventually retrieved a blanket from my luggage that I used on the plane, just to get some more warmth. When I tried adjusting the room AC to accommodate the cold room, even one degree made the room hot. So I either had to keep it cold, or keep it hot. Other than that, the room was fine. I do wish they had coffee in the room.
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was a great stay, room service was top tier cleaned the room very well, smelled good, bathroom and room supplies were stocked. Front desk were always welcoming whenever we were walking by. Outside property was very clean, no trash, no panhandlers lingering around
Stayed 7 nights in Aug 2025

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and very close to the airport and right next to the freeway
Stayed 4 nights in Aug 2025

10/10 Excellent

LesDaiontae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Idalia

Stayed 1 night in Aug 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay!

I had a wonderful experience from the check in process to the check out process. My room was clean, comfortable bed, huge handicapped bathroom and shower. I felt so secure with their walk in shower, shower seat and grab bars. Hot/cold Breakfast was delicious! The only thing that needs improvement are their pillows, they're too soft. Overall i was 100 percent satisfied with my stay & would highly stay here again.
Stayed 2 nights in Aug 2025

6/10 Okay

Jeremi Stefan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and facilities. Bed was so-so. Hotel was noisy, people talking or yelling loudly in the hallways. There was also a very loud and random popping sound that would wake me up. Could not figure out where it was coming from. For the money, I guess it was good. Would stay again since it was inexpensive.
Stayed 3 nights in Jul 2025

8/10 Good

Dexter E

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Comfortable bedding
Stayed 1 night in Apr 2025

10/10 Excellent

Nichole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Frederica, Slidell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Book 2 rooms. Both set of Room Guests enjoyed a pleasant stay. Breakfast was a Huge Help. Very good with variety each day: Juice, coffee, tea, eggs, muffins, sausage, turkey sausage, bacon, buiscuits n' gravy, waffle maker, yogurt, oatmeal, Fresh Whole Fruit: oranges, apples, bananas and more. Room was clean, bed was comfy, area was safe. Free parking with wifi.
Stayed 2 nights in Jun 2025