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Wingate by Wyndham - Houston/Willowbrook

2.5 star property

Photo gallery for Wingate by Wyndham - Houston/Willowbrook

Lobby
In-room safe, desk, iron/ironing board, free cots/infant beds
Indoor pool, pool loungers
Exterior
Double Room, 2 Double Beds

Reviews

5.0 out of 10

Popular amenities

  • Pool
  • Spa pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
9050 Mills Rd, Houston, TX, 77070
  • Place, Aerodrome
    ‪10 min walk‬
  • Place, Houston Methodist Willowbrook Hospital
    ‪13 min walk‬
  • Place, Willowbrook Mall
    ‪17 min walk‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds

  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Mobility,Hearing,Tub w/Grab Bars)

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Accessible, Non Smoking (Mobility,Hearing,Tub w/Grab Bars)

  • Sleeps 5
  • 2 Queen Beds

Deluxe Room

  • Sleeps 3

King Room - Non-Smoking

  • Sleeps 3

Room With 1 King Bed, Mobility/Hearing Accessible, Bathtub With Grab Bars-Non-Smoking

  • Sleeps 3

2 Queen Beds, Mobility/Hearing Accessible Room, Bathtub W/Grab Bars, Non-Smoking

  • Sleeps 5

2 Queen Beds Room, Non-Smoking

  • Sleeps 5

View all photos for Deluxe Suite, 1 King Bed, Non Smoking

Deluxe Suite, 1 King Bed, Non Smoking

Deluxe Suite, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Mobility,Hearing,Tub w/Grab Bars)

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Accessible, Non Smoking (Mobility,Hearing,Tub w/Grab Bars)

  • Sleeps 3
  • 1 King Bed

Mobility Accessible Room

  • Sleeps 6

Deluxe King Suite-Non-Smoking

  • Sleeps 3

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LUXURY INN
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  • Free Wi-Fi
  • Housekeeping
  • 24/7 front desk
3.2 out of 5, 7 reviews
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About the area

Houston

Located in Houston (Willowbrook), Wingate by Wyndham - Houston/Willowbrook is within a 5-minute drive of Houston Methodist Willowbrook Hospital and Stone Moves Indoor Rock Climbing. .This hotel is 13.5 mi (21.7 km) from CityCentre and 14.3 mi (23 km) from Memorial City Mall.

What's nearby

  • Aerodrome - 10 min walk - 0.9 km
  • Houston Methodist Willowbrook Hospital - 13 min walk - 1.2 km
  • Willowbrook Mall - 17 min walk - 1.4 km
  • Mountasia Houston - 3 min drive - 2.6 km
  • Stone Moves Indoor Rock Climbing - 5 min drive - 2.3 km

Getting around

  • Houston Station - 27 min drive
  • George Bush Intercontinental Airport (IAH) - 28 min drive

Restaurants

  • ‪McDonald's - ‬19 min walk
  • ‪It'z - ‬18 min walk
  • ‪Hooters - ‬15 min walk
  • ‪Margarita’s Coffee - ‬14 min walk
  • ‪P.F. Chang's China Bistro - ‬18 min walk

About this property

Wingate by Wyndham - Houston/Willowbrook

Hotel in Houston with an indoor pool and free breakfast
Wingate by Wyndham - Houston/Willowbrook offers 83 accommodations with safes and complimentary newspapers. Flat-screen televisions come with satellite channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

This Houston hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 83 guestrooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, and flat-screen televisions with satellite programming provide entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Don't miss out on the many recreational opportunities, including an indoor pool, a hot tub, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, a banquet hall, and a vending machine.
A complimentary full breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Houston? This hotel has 1798 square feet (167 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
A complimentary full breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Children's pool
  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • Children's pool
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,798 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (122 centimetre wide door)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Designated smoking areas
  • Local culture and ecosystem education

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Wingate Houston
Wingate Houston Willowbrook
Wingate Willowbrook
Wingate Wyndham Houston Willowbrook
Wingate Wyndham Willowbrook
Wingate Wyndham Willowbrook Hotel
Wingate Wyndham Willowbrook Hotel Houston
Wyndham Willowbrook
Wingate By Wyndham Hotel Houston
Wingate Hotel Houston
Wingate Wyndham Houston/Willowbrook Hotel Houston
Wingate Wyndham Houston/Willowbrook Hotel
Wingate Wyndham Houston/Willowbrook Houston
Wingate Wyndham Houston/Willowbrook
Wingate by Wyndham - Houston/Willowbrook Hotel
Wingate by Wyndham - Houston/Willowbrook Houston
Wingate by Wyndham - Houston/Willowbrook Hotel Houston

Wingate by Wyndham - Houston/Willowbrook Reviews

Reviews

5.0
Rating 10 - Excellent. 176 out of 1000 reviews
Rating 8 - Good. 97 out of 1000 reviews
Rating 6 - Okay. 144 out of 1000 reviews
Rating 4 - Poor. 145 out of 1000 reviews
Rating 2 - Terrible. 438 out of 1000 reviews

5.0/10

Cleanliness

5.8/10

Staff & service

4.6/10

Amenities

4.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Adam, Van Alstyne

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is dirty and in very rough condition. It needs to be renovated.
Stayed 1 night in Nov 2025

2/10 Terrible

D

Disliked: Cleanliness, staff & service, amenities
Hotel is a dump. The rooms should not be priced at the rate they are. There was no hot water and we had to take a cold shower. I do not recommend this establishment. They need major renovations.
Stayed 1 night in Oct 2025

10/10 Excellent

Kristin

Liked: Cleanliness
Best ever
Stayed 2 nights in Oct 2025

4/10 Poor

Jackie

Disliked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Levi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast!!!! Staff!!!!! Clean room!!!!!! Clean property!!!!!!! Definitely worth it!!!!!!
Stayed 1 night in Oct 2025

2/10 Terrible

Sydney

Disliked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Oct 2025

10/10 Excellent

Phillip

Stayed 2 nights in Oct 2025

6/10 Okay

Srinivas

Stayed 6 nights in Oct 2025

8/10 Good

Thanh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Oct 2025

10/10 Excellent

Kendra

Liked: Cleanliness, staff & service
Okay for price
Stayed 3 nights in Oct 2025

6/10 Okay

Robert

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2025

4/10 Poor

Jacob

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I would not stay at this location again. The property, amenities, and food did not live up to the Wingate name. The elevator was frightening to ride, the property was run down. The continental breakfast was bad for what it’s supposed to be. Eggs tasted like plastic, the coffee tasted recycled. If you wanted to take food to your room to eat, there is a $25 charge added to your room. There was a bug in the bed and the carpet felt moist. Not good overall.
Stayed 2 nights in Oct 2025

8/10 Good

Kevin, San Fernando

Liked: Cleanliness, staff & service
Stayed 6 nights in Oct 2025

10/10 Excellent

Cyon

Stayed 2 nights in Oct 2025

2/10 Terrible

Crystal

Travelled with family
Disliked: Cleanliness, property conditions & facilities
I had high hopes for this property even though it did have mixed reviews, the most recent reviews were positive. We arrived in town and checked in. The lobby itself is clean. The red flag we should have picked up on was my husband had asked to use the restroom to which the front desk handed him a key to unlock the door. Lobby restrooms normally do not need. We left without checking out the room thinking all would be fine to go have dinner. Upon return at 11:30, the parking lot was busy, a lot of loitering, and a huge stench of weed in the air. The entrance doors were locked and our room key did not work to open the doors. The front desk could be seen sitting but was inattentive to the door. There was a push button we used to get buzzed in. We got into our room and it smelled so bad, the carpet was sticky and the sheets had stains (clean but stained). On one bed it had blood stained dots and the other bed had blue stains on it (maybe cleaner). The bathtub was patched up, holes in door and dirty walls. We could not sleep. We checked out in the morning. I get that the property likely is under renovation and I’d like to give them a higher rating but overall the surrounding area needs a major sweep of the lively after hour activity and a total restoration of the rooms.
Front of hotel in daylight
One elevator did not work and the other sounded like it was going to fail once you got to your floor.
Sitting area
“Clean” mat towel for shower
Stayed 2 nights in Oct 2025

8/10 Good

Nadim

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
I didn’t eat breakfast and it didn’t look good to me too Lemon water was awful at night
Stayed 1 night in Oct 2025

10/10 Excellent

Jonathon

Business traveller
Liked: Amenities
Good energy love the place will be back real real soon
Stayed 2 nights in Sep 2025

6/10 Okay

James

Stayed 1 night in Sep 2025

4/10 Poor

Danyale

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Had a problem with our door and it took over 30 minutes for them to get it open with all of our belongings inside. She wasn’t very nice about it and we didn’t even get an apology
Stayed 3 nights in Aug 2025

10/10 Excellent

Muhammad Shahid

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 3 nights in Sep 2025

2/10 Terrible

Deborah

Stayed 2 nights in Aug 2025

8/10 Good

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

David

Liked: Amenities
Disliked: Staff & service
Slow Check Out. Room had an Mildew odor
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Property conditions & facilities

Needs some TLC

The staff was very kind. The lobby area is clean and decorated with beautiful eastern theme. The property has condition issues. One elevator broken, the other one sounds rough. The breakfast is not fresh looking fruit, make ur own waffles or cereal, and the one toaster only works on one side. The pool is indoor and the smell is very strong. The jacuzzi attached to the pool is not heated. We did not use them. The bed linens had stains on them, blood splatters, were clean, but stained. There is broken globes on outdoor lamps and evidence of unhoused people living in the bushes next to the parking area. No one bothered my rental car or approached me, however. An acrid smell was very strong in the hallway near my room, could be weed, could’ve been mold, but it hurt my lungs to breathe and I’m a smoker. It may just be the area we were staying, I realize Houston has endured troubled times with recent floods and such, we left 10 years ago, but we needed to stay in this area and it is heartbreaking to see things deteriorate as they have. I do believe, however, the staff is doing the best they can with what they have to work with. Property owner should have a closer look at some needed updates and repairs.
Stayed 2 nights in Aug 2025

2/10 Terrible

James

Stayed 2 nights in Aug 2025