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Quality Inn Johnson City I-26 exit 17

2.5 star property

Photo gallery for Quality Inn Johnson City I-26 exit 17

Lobby sitting area
Reception
Seasonal outdoor pool
Desk, iron/ironing board, free WiFi, bed sheets
Reception

Reviews

7.4 out of 10
Good

Popular amenities

  • Room service
  • Pool
  • Gym
  • Pet-friendly
  • Breakfast included
  • Laundry

Explore the area

View map
119 Pinnacle Dr, Johnson City, TN, 37615
  • Place, Johnson City Mall
    ‪6 min drive‬
  • Place, Freedom Hall Civic Center
    ‪9 min drive‬
  • Place, East Tennessee State University
    ‪12 min drive‬
  • Airport, Tri-Cities, TN (TRI-Tri-Cities Regional)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Double Beds, Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Double Beds, Non Smoking

7.6 out of 10
Good
(8 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking

7.0 out of 10
Good
(17 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Room, 2 Double Beds, Accessible, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Johnson City

Located in Johnson City, Quality Inn Johnson City I-26 exit 17 is within a 10-minute drive of Johnson City Mall and Gray Fossil Museum. .This hotel is 6.2 mi (10 km) from Freedom Hall Civic Center and 6.3 mi (10.1 km) from Johnson City Medical Center.

What's nearby

  • Johnson City Mall - 6 min drive - 7.4 km
  • Freedom Hall Civic Center - 9 min drive - 9.4 km
  • Johnson City Medical Center - 9 min drive - 10.9 km
  • Winged Deer Park - 10 min drive - 7.1 km
  • East Tennessee State University - 12 min drive - 13.3 km

Getting around

  • Tri-Cities, TN (TRI-Tri-Cities Regional) - 15 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Cracker Barrel - ‬2 min walk
  • ‪McDonald's - ‬4 min drive
  • ‪Golden Corral - ‬5 min drive
  • ‪Beef 'O' Brady's - ‬2 min drive

About this property

Quality Inn Johnson City I-26 exit 17

Hotel with free breakfast, in the vicinity of Johnson City Mall
Quality Inn Johnson City I-26 exit 17 offers 59 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and complimentary weekday newspapers. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves.

This Johnson City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Make yourself at home in one of the 59 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include desks and complimentary weekday newspapers, as well as phones with free local calls.
Be sure to enjoy recreational amenities including a 24-hour fitness center and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access and a vending machine.
Take advantage of the hotel's room service (during limited hours). A complimentary continental breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a business center, express check-in, and express check-out. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 25 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 20.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators
The seasonal pool will be open from May to September
Pool access available from 9:00 AM to 10:00 PM

Property is also known as

Quality Inn Johnson City
Quality Johnson City
Comfort Inn Johnson City
Johnson City Comfort Inn
Quality Inn Johnson City
Quality Inn Johnson City I 26 exit 17
Quality Inn Johnson City I-26 exit 17 Hotel
Quality Inn Johnson City I-26 exit 17 Johnson City
Quality Inn Johnson City I-26 exit 17 Hotel Johnson City

Reviews

Quality Inn Johnson City I-26 exit 17 Reviews

7.4

Good

7.4/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 99 out of 251 reviews
Rating 8 - Good. 55 out of 251 reviews
Rating 6 - Okay. 39 out of 251 reviews
Rating 4 - Poor. 21 out of 251 reviews
Rating 2 - Terrible. 37 out of 251 reviews

Reviews

10/10 Excellent

Tina

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helfful. We originally had a room on the 2nd floor, but with no elevator and my daughter in a walking boot and unable to climb stairs, the lady at checkin immediatedly changed our room to aground floor with no fuss.
Stayed 1 night in Jul 2025

6/10 Okay

Anthony

Travelled with family
Liked: Cleanliness
The property was fine... rooms were clean and the a/c worked well. The staff was "too busy with checkouts" to clean our room or replace the towels on the second day.... quite frankly their staffing problems should not be my problem.... all in all for the money I would stay there again....
Stayed 3 nights in Jul 2025

8/10 Good

Michael

Stayed 5 nights in Jul 2025

2/10 Terrible

Christopher

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was disgusting and in terrible disrepair! They put us in a subpar room because we were traveling with our registered service dogs. The manager refused to move us to a decently inhabitable room, probably because they didn’t have anything better in the entire facility. The room was billed as non smoking, but had obvious smoke damage on almost every surface like it’d housed a pen full of chain smoking monkeys for a decade, and the blankets all had cigarette burns in them. The manager was an absolute nightmare to deal with and was rude and cussed at us when we had the audacity to complain. The GM never called us back after filing a formal complaint, and the evening attendant was less useful than rest stop toilet paper! I will be leaving photos on their yelp and Google reviews!
Stayed 1 night in Jul 2025

10/10 Excellent

Andrew

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Wendy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Gene

Liked: Cleanliness
Stayed 4 nights in Jun 2025

10/10 Excellent

Justin

Travelled with family
Liked: Cleanliness
Very friendly
Stayed 2 nights in Jun 2025

10/10 Excellent

Iva

Liked: Cleanliness
Greatest hotel I ever stayed in. Jan was very friendly and caring. Will definitely stay again.
Stayed 1 night in Jun 2025

8/10 Good

kha

Stayed 1 night in Jun 2025

8/10 Good

Charles

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Location, price, parking, service, and cleanliness were all great !
Stayed 6 nights in Jun 2025

2/10 Terrible

Robert

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
My room had a bad odor, the floors were sticky, not very clean, bedding looked dingy and dirty. Tv was good, light fixtures easy to turn on and off, coffee was ok
Stayed 1 night in Jun 2025

2/10 Terrible

AHMET

Stayed 13 nights in May 2025

10/10 Excellent

Renea

Liked: Cleanliness, staff & service, property conditions & facilities
Love this hotel. The rooms are updated,clean and the evening check in staff are wonderful
Stayed 1 night in May 2025

6/10 Okay

Vicki

Travelled with family
Liked: Cleanliness, staff & service, amenities
Excellent breakfast. Friendly staff. Definitely need new mattresses.
Stayed 1 night in May 2025

10/10 Excellent

ELSA, MINNEAPOLIS

All great.
Stayed 1 night in May 2025

2/10 Terrible

Adam

Stayed 1 night in May 2025

10/10 Excellent

Donald, Huntsville

Liked: Cleanliness, amenities, property conditions & facilities
Clean, quit and reasonable. Great location and good management
Stayed 2 nights in May 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t do it!!! Absolutely disgusting

Front desk person was very bothered by us needing to check in. Our first room was filthy stains all over the bedding and the room smelled horrible of weed. We called and asked for another room and was given a room next door. Said that’s not far away enough from the smell. Shower was very dirty. Needed cleaned terrible. Will never stay again and will tell everyone to stay away. Complete waist of money.
Stayed 1 night in May 2025

8/10 Good

Barry

Travelled with family
Stayed 1 night in May 2025

10/10 Excellent

Nancy

Stayed 2 nights in May 2025

8/10 Good

Brenda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick Trip

Hotel is well maintained, quiet, clean, and the walking distance to Cracker Barrel is bonus!
Stayed 2 nights in May 2025

4/10 Poor

James

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was dirty, the bed was not comfortable and the breakfast was not good.
Stayed 1 night in May 2025

8/10 Good

Elmer J

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Value

The room was nice and clean but the exterior of the property could use a little more paint and fixing up. It was the best value in the area for my 1 night business stay.
Stayed 1 night in May 2025

2/10 Terrible

Jim

You folks book in the wrong state, there is no Quality Inn Johnson City Texas I was booked in Johnson City Tenn.
Stayed 1 night in May 2025