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A lot of things to do inside the hotel. Great pools and great water park !! The boat trip to the Palomino island is amazing !! The views are the best for great pictures !!

Dessyuno

I wish there is more sound proof room, the road is right on front and can hear traffic every car passes. Same if your neighbor is having a loud conversation you can hear it. They are aluminum and sound comes through the bottom. Bed is low and fluffy so it took me a while to get used to it. Lots of water pressure so be careful when you open the faucet lol. Great location for Las Croabas and water taxis for Icacos, tours or Palomino.

They offer a wide range of amenities. The pools are free, but you’ll need a day pass to the spa to access the hot tub. All of the restaurants were amazing—my favorite was Nectar. It’s the perfect place if you want to spend your entire stay at the resort, with plenty of things to do.

The resort was clean, comfortable, has potential, with spacious rooms and friendly staff, but improvements in communication, maintenance, and guest management are needed. Significant issues with reservation accuracy at check-in(reserved two king rooms but was given one king and one room with two queen beds because my original reservation had been given to another party. I had been in contact with the hotel before arrival and received confirmation the day before that both king rooms were reserved), limited communication about compensation, and inconsistent dining experiences (Ember and Vine was not recommended based on our experience, with a $12 plate of just lettuce and a very long wait time. The café had very limited options and was the only place open early morning, and Trova was decent but made errors in our order twice. The pizza was good and fresh. We also encountered maintenance concerns (appeared to be small insect-like debris (possibly silverfish or similar) coming from the faucet in one room, and the second room had a ceiling leak above the full-length mirror, both of which were concerning, including a faucet issue and a ceiling leak, as well as overcrowded pool areas with limited seating(a family-friendly resort, but supervision in shared areas could be improved, as children were often running and splashing even in the hot tub, making it difficult to relax). On a positive note, the fireplace was a nice touch. Xavier, go-kart team and security were very kind/helpful.

The place was fantastic Loved the area