Hyannis Plaza Hotel

2.5 star property

Photo gallery for Hyannis Plaza Hotel

Lobby
Exterior
Garden
Lobby
Plaza Suite

Reviews

7.0 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Parking included
  • Air conditioning

Explore the area

View map
662 Main Street, Hyannis, MA, 02601
  • Place, Cape Cod Melody Tent
    ‪6 min walk‬
  • Place, John F. Kennedy Hyannis Museum
    ‪10 min walk‬
  • Place, Hyannis Harbor
    ‪2 min drive‬
  • Airport, Hyannis, MA (HYA-Barnstable Municipal)
    ‪3 min drive‬

Room options

Crown Victorian Suite

7.6 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

Plaza Suite

7.0 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 1 King Bed

Family Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Princess Suite

  • Sleeps 2
  • 1 King Bed

Deluxe Two Double

7.6 out of 10
Good
(27 reviews)
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed

7.4 out of 10
Good
(19 reviews)
  • Sleeps 2
  • 1 King Bed

Royal Victorian Suite

7.2 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

Regency Suite

7.6 out of 10
Good
(25 reviews)
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

Princess Junior Suite

  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Hyannis

With a stay at Hyannis Plaza Hotel, you'll be centrally located in Hyannis, within a 5-minute drive of Hyannis Harbor and Cape Cod Beaches. .This luxury hotel is 10.8 mi (17.4 km) from Mayflower Beach and 0.3 mi (0.5 km) from Main Street Hyannis.

What's nearby

  • Main Street Hyannis - 1 min walk - 0.0 km
  • Cape Cod Melody Tent - 6 min walk - 0.6 km
  • John F. Kennedy Hyannis Museum - 10 min walk - 0.9 km
  • Hyannis Harbor - 2 min drive - 1.8 km
  • Cape Codder Water Park - 5 min drive - 4.6 km

Getting around

  • Hyannis Transportation Center - 16 min walk
  • Hyannis, MA (HYA-Barnstable Municipal) - 4 min drive

Restaurants

  • ‪Dunkin' - ‬8 min walk
  • ‪Anejo Mexican Bistro - ‬2 min walk
  • ‪Brazilian Grill - ‬1 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪Sea Street Cafe - ‬3 min walk

About this property

Hyannis Plaza Hotel

Luxury hotel with a seasonal outdoor pool and a 24-hour front desk
Hyannis Plaza Hotel offers 120 air-conditioned accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. 55-inch flat-screen televisions come with cable channels.

Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 120 individually decorated guestrooms, featuring refrigerators and flat-screen televisions. Your bed comes with down comforters and premium bedding. Cable television is provided for your entertainment. Conveniences include safes and coffee/tea makers, as well as phones with free local calls.
Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. This hotel also features a television in a common area and a vending machine.
Featured amenities include a 24-hour front desk, multilingual staff, and coffee/tea in a common area. Free self parking is available onsite.

Property amenities

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Coffee and tea in common areas

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • No lift

More

  • 2 buildings
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 10 per accommodation, per night
The resort fee includes:
  • Concierge service
  • Housekeeping
  • In-room coffee
  • In-room safe
  • Internet access
  • Pool access
  • WiFi access (may be limited)

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0012990200
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
The seasonal pool will be open from May to October
Pool access available from 9:00 AM to 7:00 PM

Property is also known as

International Cape Cod
International Cape Cod Hyannis
International Inn Cape Cod
International Inn Cape Cod Hyannis
International Inn Hyannis
International Inn
International Hyannis
International Inn And Suites On Cape Cod Hotel Hyannis
International Inn Hyannis Ma
International Inn And Suites On Cape Cod Hyannis, MA
Hyannis Plaza Hotel Hotel
Hyannis Plaza Hotel Hyannis
Hyannis Plaza Hotel Hotel Hyannis

Reviews

Hyannis Plaza Hotel Reviews

7.0

Good

7.0/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness
Rating 10 - Excellent. 289 out of 945 reviews
Rating 8 - Good. 226 out of 945 reviews
Rating 6 - Okay. 180 out of 945 reviews
Rating 4 - Poor. 125 out of 945 reviews
Rating 2 - Terrible. 125 out of 945 reviews

Reviews

4/10 Poor

Jeanette

Travelled with family
Disliked: Cleanliness, amenities
Unable to combine two different reservations but staff was nice
Stayed 1 night in Jul 2025

10/10 Excellent

Christine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was not an issue. Room's were spacious and clean and beds comfortable. There was minimal towels in bathroom and the TV kept freezing up for a second or two at times. The pool towels, when available were very small. The handle on the pool stairs was very wobbly, and pool needs renovating. Otherwise, great location with walking distance to shopping and great food! Had a great relaxing time, will stay again!
Stayed 2 nights in Jul 2025

10/10 Excellent

Javier

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I really liked how spacious the room was. Parking was a little challenging. But overall, 100% recommended
Stayed 1 night in Jul 2025

10/10 Excellent

Farhiyo

Stayed 1 night in Jul 2025

10/10 Excellent

Tom

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Marcelo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only reason u give it a four is because the property wasn’t completely finished but definitely a good stay would recommend
Stayed 2 nights in May 2025

8/10 Good

Colleen

Liked: Cleanliness
Stayed 1 night in Jul 2025

6/10 Okay

Amy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Great location. Comfy beds. Good for the one night we were there. Wouldn’t have wanted to spend more than one night. Bathroom smelled like pot, very noisy, listened to doors being opened and closed all night and most were creaky. Bathroom towels were stained and floor was dirty. …..They don’t monitor the parking lot, so when we came back later at night there was literally ONE spot, lots of people parking and walking down town. It’s a great location , walking distance to downtown. Just very noisy and not clean. Trash cans outside full and over flowing. Overall just dirty and run down. When I told them the bathroom smelled like pot they just looked at me like ‘okay’…..
Stayed 1 night in Jul 2025

6/10 Okay

Richard, Kingman

Liked: Property conditions & facilities
Disliked: Staff & service
Room wasn't clean on atrival, but we were given a new one. Staff was rather unpleasant. Pool was very clean.
Stayed 2 nights in Jul 2025

8/10 Good

Margaret

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Dennis

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I picked this property due to location. Little did I know that I would be transported back to the early 80's when it comes to room decor. The walls were white with zero decoration allowing you to see how poorly the room was painted and maintained. The AC blows cold and was so loud it would drown out any noise from nearby rooms or the parking lot. Outdoor lighting was bright, which is great for security but, created beams of light that were difficult to block even with the privacy curtains. What annoyed me the most was the lack of working vending machines, outside security doors had keypads and scanners but were unlocked all the time AND, the hotel charged me additional fees due to booking with a third party (Expedia).
Stayed 1 night in Jul 2025

10/10 Excellent

Maldine

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great place and cheap price compared to the other Hotels around the area. It kind gave me like older building vibe but it was in downtown. I stayed for 1 night with my partner we had no issues, the room was clean and the jacuzzi was working which workout great.
Stayed 1 night in Jul 2025

4/10 Poor

Jeanette

Stayed 3 nights in Jul 2025

6/10 Okay

Jessica

Travelled with partner
The hotel was fine. It was definitely a bit outdated and felt like a motel almost. However, the rooms for spacious and the location was excellent. It was even a 20 minute walk to the ferry, which was excellent. When we got there, the window on our ground floor room was broken, so they were able to change us to another room where the window Shut and locked.
Stayed 2 nights in Jul 2025

2/10 Terrible

Arkady

Stayed 1 night in Jul 2025

8/10 Good

Sylvester

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanness, staff was great. Spacious room
Stayed 2 nights in Jul 2025

8/10 Good

Chantal, Mississauga

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is a little aged but the room was clean, quiet and had air conditioning. Bed was comfortable. There is a microwave in the lobby. Great for a lower priced experience with kids.
Stayed 2 nights in Jul 2025

8/10 Good

Marlene

Travelled with family
Liked: Cleanliness, staff & service
I got this hotel because the price and location were great for my short trip. At the time I wasn’t aware they were in the middle of remodeling.. but that didn’t have an impact on my stay. It is a little outdated but for the price and location it’s no problem. You do pay a “resort fee” which makes no sense. Staff was friendly.
Stayed 3 nights in Jul 2025

2/10 Terrible

Joseph

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was very unsanitary was lied to about everything they over charged me for my stay I will never recommend this place to anyone ever the worst hotel I ever stayed at in my entire life don’t even go in there to use the bathroom that’s how bad it is
Stayed 1 night in Jul 2025

10/10 Excellent

Elwis

Liked: Cleanliness, staff & service
!
Stayed 1 night in Jul 2025

2/10 Terrible

Sandra

Disliked: Staff & service, property conditions & facilities

Credit Card Attempt Charges before check-in

We had a recent unpleasant experience at the Hyannis Plaza Hotel in Cape Cod. My husband and I booked through Hotels.com a 4-night stay and used our credit card XX opting to pay in full at check-in. Upon arrival on 7/6/25, at 3:53 PM, I asked to change the payment method to card YY instead. The front desk staff acted annoyed, and charged the full amount to card YY + sec. deposit. On 7/7, I received a fraud alert email about unauthorized charges on card XX. On 7/8, 9AM, I went and met with Mgr Ms. Ruchi and expressed concerns about an attempted of full amount on credit card XX. She explained that the hotel charges for one night before check-in as part of their cancellation policy, and repeatedly stated that it was Experian’s Group policy. I stated that I’d gather more information and seek clarification. My credit card company confirmed a full + 2 other small amounts being attempted to card XX on 7/6, several hrs before my check-in, all made by the Hyannis Plaza Hotel. On 7/9, I met with Ms. Ruchi and Mr. Mark, where they insisted that all the charges were made per Experidian’s Group pre-charge policy. Ms. Ruchi then walked away and asked Mr. Mark to handle the checkout on the spot, stating they’d refund me for the last night of my stay and asked me to leave the hotel. This experience left my husband and me feeling frustrated and embarrassed, something we have never encountered after years booking with Hotels.com and 20 + years of visiting Cape Cod.
Stayed 4 nights in Jul 2025

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

6/10 Okay

Michael

Travelled with family
Liked: Staff & service
Excellent location. Restaurants and shopping on Main, convenient store next door, and 5 min. from the beach. The room was very spacious. More space than we even needed. Once they get the front restaurant up and going and get microwaves in the rooms, the place will go from good to excellent. But I'm sure it won't be as affordable when that happens.
Stayed 3 nights in Jul 2025

6/10 Okay

Ryan

Stayed 1 night in Jul 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025