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Holiday Inn Express & Suites Jackson by IHG

2.5 star property

Photo gallery for Holiday Inn Express & Suites Jackson by IHG

Desk, laptop workspace, iron/ironing board, free WiFi
Free daily buffet breakfast
Exterior
Room amenity
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
3506 Oneil Dr, Jackson, MI, 49202
  • Place, Jackson Crossing Mall
    ‪2 min drive‬
  • Place, JAX 60
    ‪3 min drive‬
  • Place, Rod Mills Park
    ‪4 min drive‬

Room options

View all photos for Standard Room

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 Bedroom

8.8 out of 10
Excellent
(3 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Jetted Tub

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Jetted Tub

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(19 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible (Accessible Tub)

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom (2 Queen Beds)

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 Bedroom (2 Queen Beds)

7.8 out of 10
Good
(11 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(28 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed (Additional Living Area)

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed (Additional Living Area)

9.2 out of 10
Wonderful
(5 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Jetted Tub

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed, Jetted Tub

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 Bedroom

  • 37 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Accessible (Communications Accessible)

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 Bedroom, Accessible (Communications Accessible)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Accessible (Communications Accessible)

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Accessible (Communications Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room (Specialty)

Desk, laptop workspace, iron/ironing board, free WiFi

Room (Specialty)

  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible (Communications Accessible)

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible (Communications Accessible)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Accessible (Accessible Tub)

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed, Accessible (Accessible Tub)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible (Roll-In Shower)

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About the area

Jackson

When you stay at Holiday Inn Express & Suites Jackson by IHG in Jackson, you'll be near the airport, within a 5-minute drive of Jackson Crossing Mall and JAX 60. .This hotel is 2.6 mi (4.1 km) from Rod Mills Park and 2.9 mi (4.6 km) from Lions Park.

What's nearby

  • Jackson Crossing Mall - 2 min drive - 3.9 km
  • JAX 60 - 3 min drive - 3.2 km
  • R.A. Greene Park - 4 min drive - 6.4 km
  • Rod Mills Park - 4 min drive - 5.0 km
  • Michigan Theatre of Jackson - 7 min drive - 8.2 km

Getting around

  • Jackson Station - 8 min drive
  • Lansing, MI (LAN-Capital Region Intl.) - 49 min drive

Restaurants

  • ‪Starbucks - ‬3 min drive
  • ‪McDonald's - ‬14 min walk
  • ‪Texas Roadhouse - ‬3 min drive
  • ‪Culver's - ‬3 min walk
  • ‪Panera Bread - ‬3 min drive

About this property

Holiday Inn Express & Suites Jackson by IHG

Holiday Inn Express & Suites Jackson by IHG offers 78 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations.

This Jackson hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 78 air-conditioned rooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, and flat-screen televisions with cable programming provide entertainment. Bathrooms with shower/tub combinations are provided. Conveniences include phones, as well as desks and coffee/tea makers.
Enjoy recreational amenities such as an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, a banquet hall, and a vending machine.
A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of conference space and a meeting room. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 AM

Express check-in available

Check-out

Check-out before 11 AM

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 8:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Jackson Hotel

Holiday Inn Express Jackson

Jackson Country Inn

Holiday Inn Express & Suites Jackson by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 318 out of 602 reviews
Rating 8 - Good. 186 out of 602 reviews
Rating 6 - Okay. 56 out of 602 reviews
Rating 4 - Poor. 24 out of 602 reviews
Rating 2 - Terrible. 18 out of 602 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Kristina

Travelled with group
Liked: Cleanliness, staff & service, amenities
The room, lobby, and pool area were all clean. The staff was so helpful and friendly. Would definitely hear again. Good breakfast! Thank you!
King suite with jetted tub
King suite with jetted tub
Stayed 1 night in Jan 2026

10/10 Excellent

Lauren

Business traveller
Liked: Staff & service
Friendly Staff
Stayed 2 nights in Jan 2026

10/10 Excellent

Naomi

Stayed 3 nights in Dec 2025

8/10 Good

Eileen

Liked: Cleanliness, amenities, property conditions & facilities
Updates to hotel
Stayed 3 nights in Jan 2026

10/10 Excellent

Justin

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and staff was wonderful
Stayed 4 nights in Dec 2025

10/10 Excellent

Amber

Stayed 1 night in Dec 2025

2/10 Terrible

Lenise

Stayed 1 night in Dec 2025

10/10 Excellent

Haliegh

Stayed 1 night in Nov 2025

8/10 Good

Antonio

Travelled with family
Liked: Cleanliness, property conditions & facilities
the room was clean and comfortable
Stayed 2 nights in Nov 2025

10/10 Excellent

Diane

Stayed 1 night in Nov 2025

10/10 Excellent

Laurie

Stayed 1 night in Nov 2025

10/10 Excellent

Rebecca

Stayed 1 night in Nov 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, amenities, property conditions & facilities
Very clean staff very nice
Stayed 1 night in Oct 2025

10/10 Excellent

Leonard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very friendly. The room was clean and breakfast was great.
Stayed 1 night in Oct 2025

6/10 Okay

Ciara

Stayed 1 night in Oct 2025

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Tanya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Trying to drive back to Canada from Milwaukee and couldn't make it so we found this lovely hotel off the highway. Very clean and safe with a few restaurants within walking distance. A very lovely spot!
Stayed 1 night in Oct 2025

10/10 Excellent

craig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were nice and clean
Stayed 1 night in Oct 2025

10/10 Excellent

Teaira

Stayed 1 night in Oct 2025

8/10 Good

Kelly

Travelled with family, Business traveller
Liked: Amenities
A little smell not sure if cleaners or smoke
Stayed 1 night in Oct 2025

10/10 Excellent

Darryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice a quite clean rooms
Stayed 1 night in Oct 2025

8/10 Good

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worked fine for the one night we were in town. No complaints.
Stayed 1 night in Oct 2025

10/10 Excellent

Betty

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checked in and walked to dinner. Nice area.
Stayed 1 night in Sep 2025