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Jackson Hotel & Convention Center

2.0 star property

Photo gallery for Jackson Hotel & Convention Center

Stroll along the garden-lined pathway to an entrance.
Enjoy al fresco dining amidst a cozy patio with a fireplace, surrounded by a low wall and shaded by a large tree.
Prepare meals with ease in this kitchenette featuring a coffee maker, toaster, and microwave.
Welcome to our hotel lobby, featuring a reception desk, large mirror, and elegant decor.
Enjoy a view of the street from the large window in this hotel room, featuring a door to the outside and a small table.

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Parking included

Explore the area

Map
1963 Highway 45 Bypass, Jackson, TN, 38305
  • Casey Jones Village
    ‪2 min walk‬
  • Union University
    ‪19 min walk‬
  • Old Hickory Mall
    ‪3 min drive‬
  • Jackson, TN (MKL-McKellar-Sipes Regional)
    ‪11 min drive‬

Room options

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Smoking

Room, 2 Double Beds, Smoking

Room, 2 Double Beds, Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible Bathtub, Non Smoking

1 bedroom, premium bedding, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible Bathtub, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, iron/ironing board, free WiFi

Room, 1 King Bed, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Smoking

1 bedroom, premium bedding, iron/ironing board, free WiFi

Room, 1 King Bed, Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Jackson

With a stay at Jackson Hotel & Convention Center in Jackson, you'll be just steps from Music Highway Crossroads and Casey Jones Village. .This hotel is 1.7 mi (2.8 km) from Old Hickory Mall and 1.9 mi (3.1 km) from North Hospital.

What's nearby

  • Casey Jones Village - 2 min walk - 0.2 km
  • Union University - 19 min walk - 1.6 km
  • Old Hickory Mall - 3 min drive - 2.8 km
  • North Hospital - 3 min drive - 3.6 km
  • West Tennessee Healthcare Sportsplex - 7 min drive - 9.4 km

Getting around

  • Memphis International Airport (MEM) - 87 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Texas Roadhouse - ‬3 min drive
  • ‪Buffalo Wild Wings - ‬2 min drive
  • ‪Cheddar's Scratch Kitchen - ‬2 min drive
  • ‪Logan's Roadhouse - ‬6 min walk

About this property

Jackson Hotel & Convention Center

Hotel in Jackson with free parking
Jackson Hotel & Convention Center offers 205 accommodations with washers/dryers and complimentary toiletries. Beds feature premium bedding. Cable television is provided. Bathrooms include showers.

This Jackson hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include phones along with free local calls (restrictions may apply). Microwaves, refrigerators, and irons/ironing boards can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 205 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include washers/dryers, as well as phones with free local calls.
Make use of convenient amenities such as complimentary wireless internet access, a banquet hall, and a vending machine.
Featured amenities include a 24-hour front desk, ATM/banking services, and an elevator. Free self parking is available onsite.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site

Family friendly

  • In-room washer/dryer
  • Microwave on request
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (122 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Washer/dryer

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Rodeway Inn Hotel Jackson
Rodeway Inn Jackson
Rodeway Jackson
Jackson & Convention Center
Jackson Hotel Convention Center
Jackson Hotel & Convention Center Hotel
Jackson Hotel & Convention Center Jackson
Jackson Hotel & Convention Center Hotel Jackson

Jackson Hotel & Convention Center Reviews

Reviews

5.6
Rating 10 - Excellent. 189 out of 943 reviews
Rating 8 - Good. 153 out of 943 reviews
Rating 6 - Okay. 166 out of 943 reviews
Rating 4 - Poor. 146 out of 943 reviews
Rating 2 - Terrible. 289 out of 943 reviews

5.6/10

Cleanliness

6.8/10

Staff & service

5.6/10

Amenities

5.2/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

10/10 Excellent

Peyton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is always nice! Simple and yummy, 10/10 experience and worth every dollar!
Stayed 1 night in Apr 2025

8/10 Good

William

Stayed 2 nights in Apr 2025

4/10 Poor

Kristina

Disliked: Cleanliness, staff & service, property conditions & facilities
Smelled, hallways disgusting, no trashcan in room, no hair dryer, falling apart, staffer walking down the hallway just randomly spraying chemical cleaner
Stayed 1 night in Apr 2025

10/10 Excellent

Peyton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely recommend if your in a budget and don't have good transportation, everything was nearby and the room was perfect. Adrien at the front desk was also very helpful and gave us the best customer service, will definitely be returning!
Stayed 1 night in Apr 2025

10/10 Excellent

Ann Michelle

Liked: Staff & service
Located close to shopping and dining areas.
Stayed 1 night in Apr 2025

8/10 Good

Angela

Liked: Staff & service
Nice stay

8/10 Good

Angela

Travelled with family and small children
Disliked: Amenities
For the cost there should be at least breakfast other than muffins and more than one beverage children can't drink coffee..
Stayed 1 night in Apr 2025

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There wasn’t enough pillows for the room and the bed was too hard
Stayed 2 nights in Apr 2025

2/10 Terrible

Tommi

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Roach Motel

As soon as I pulled up it looked nothing like the pictures. It was dark as f*** I didn't even think it was open. So when I went in the lobby it wasn't so bad she talked about breakfast and I was like okay and then she said the elevator's right there. So I went to the dollar store because they didn't have shampoo and I wanted to get some food. So I come back I go in the elevator the first thing I notice is is the alarm in the elevator is disconnected and it's disgustingly dirty. Then I start walking down the hallway in the carpet doesn't look like it's ever been vacuumed and you could see the stuff that was just matted into it. I got into my room the curtain was ripped the bed was half-assed made it actually looked like somebody had just slept in it there was a hole where a refrigerator used to be and it was dirty it stunk I didn't want to put anything on the floor there were s*** dripping down the walls in the bathroom looked like it hadn't been cleaned in a year.
Stayed 1 night in Apr 2025

6/10 Okay

Maxwell

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

stanley

Stayed 1 night in Mar 2025

6/10 Okay

Ann Michelle

Liked: Staff & service
Disliked: Cleanliness
The staff was friendly, and the property was easy to find and convenient. The rooms need updated and needed cleaned better, but it's walking distance to dining and shopping.
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, room comfort
Stayed 14 nights in Mar 2025

6/10 Okay

John

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Angela

Travelled with family and small children
Liked: Cleanliness, staff & service
Family feel great front desk service takes care of concerns with no problems Mrs.Ruby does over and beyond to make your room comfortable to feel more like home . I love my stays
Stayed 1 night in Mar 2025

10/10 Excellent

Angela

Travelled with family and small children
Liked: Cleanliness, staff & service
I love my stay Everytime and the front desk staff and Mrs.Ruby always make me feel like family.
Stayed 1 night in Mar 2025

10/10 Excellent

Angela

Travelled with family and small children
Liked: Staff & service
I always enjoy my stay here! The staff always makes me feel like family and takes care of any concerns I may have with no problem. I would love to see more breakfast and anytime coffee & tea access in rooms or dining area that would be nice. I also miss the pool which was so awesome. Overall I personally love the front desk staff & Dave they are awesome and my stay time here is great!
Stayed 1 night in Mar 2025

4/10 Poor

Michael

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
My door had a hole in it large enough to see through into the hallway and I saw roaches in my room on multiple occasions. 0 stars
Stayed 4 nights in Mar 2025

4/10 Poor

Daniel

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Michael

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort

A1 stud front deskstress with that curly do.

The lady at the front desk...she had curly brown / blonde hair and a nice smile. She was extremely helpful when the hotels.com app wasn't working properly and helped get me checked in anyway and it was much appreciated. Her name starts with an A...idk if you're reading this and it matters to you then you know who the hell I'm talm bout. Your A-1 stud front deskstress made this my spot for the foreseeable future..we lit on gang no cap
Stayed 1 night in Mar 2025

10/10 Excellent

Cassie

Liked: Cleanliness
Nice
Stayed 1 night in Mar 2025

6/10 Okay

Tashonda

Stayed 6 nights in Mar 2025

6/10 Okay

Jana

Business traveller, Travelled with partner
Liked: Staff & service
Very run down. You can tell it's old. Smelled like cigarette smoke in the hallways
Stayed 1 night in Mar 2025

10/10 Excellent

Cassie

Stayed 1 night in Mar 2025

10/10 Excellent

olajuwon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay awesome staff
Stayed 1 night in Mar 2025