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Jackson Hotel & Convention Center

2.0 star property

Photo gallery for Jackson Hotel & Convention Center

Exterior
Exterior
Reception
Property amenity
Reception

Reviews

5.6 out of 10

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Parking included

Explore the area

View map
1963 Highway 45 Bypass, Jackson, TN, 38305
  • Place, Casey Jones Village
    ‪2 min walk‬
  • Place, Union University
    ‪19 min walk‬
  • Place, Old Hickory Mall
    ‪3 min drive‬
  • Airport, Jackson, TN (MKL-McKellar-Sipes Regional)
    ‪11 min drive‬

Room options

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Smoking

Room, 2 Double Beds, Smoking

Room, 2 Double Beds, Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible Bathtub, Non Smoking

Premium bedding, iron/ironing board, free WiFi, alarm clocks

Room, 1 King Bed, Accessible Bathtub, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, iron/ironing board, free WiFi, alarm clocks

Room, 1 King Bed, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Smoking

Premium bedding, iron/ironing board, free WiFi, alarm clocks

Room, 1 King Bed, Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Jackson

With a stay at Jackson Hotel & Convention Center in Jackson, you'll be just steps from Music Highway Crossroads and Casey Jones Village. .This hotel is 1.7 mi (2.8 km) from Old Hickory Mall and 1.9 mi (3.1 km) from North Hospital.

What's nearby

  • Casey Jones Village - 2 min walk - 0.2 km
  • Union University - 19 min walk - 1.6 km
  • Old Hickory Mall - 3 min drive - 2.8 km
  • North Hospital - 3 min drive - 3.6 km
  • West Tennessee Healthcare Sportsplex - 7 min drive - 9.4 km

Getting around

  • Memphis International Airport (MEM) - 87 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Cheddar's Scratch Kitchen - ‬2 min drive
  • ‪Brooks Shaw's Old Country Store & Restaurant - ‬4 min walk
  • ‪Taco Bell - ‬2 min walk
  • ‪Logan's Roadhouse - ‬6 min walk

About this property

Jackson Hotel & Convention Center

Hotel in Jackson with free parking
Jackson Hotel & Convention Center offers 205 accommodations with washers/dryers and complimentary toiletries. Beds feature premium bedding. Cable television is provided. Bathrooms include showers.

This Jackson hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include phones along with free local calls (restrictions may apply). Microwaves, refrigerators, and irons/ironing boards can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 205 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include washers/dryers, as well as phones with free local calls.
Make use of convenient amenities such as complimentary wireless internet access, a banquet hall, and a vending machine.
Featured amenities include a 24-hour front desk, ATM/banking services, and an elevator. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site

Family friendly

  • In-room washing machine/dryer
  • Microwave on request
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (122 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Washer/dryer

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Rodeway Inn Hotel Jackson
Rodeway Inn Jackson
Rodeway Jackson
Jackson & Convention Center
Jackson Hotel Convention Center
Jackson Hotel & Convention Center Hotel
Jackson Hotel & Convention Center Jackson
Jackson Hotel & Convention Center Hotel Jackson

Reviews

Jackson Hotel & Convention Center Reviews

5.6

5.6/10

Cleanliness

6.8/10

Staff & service

5.6/10

Amenities

5.2/10

Property conditions & facilities

5.4/10

Eco-friendliness
Rating 10 - Excellent. 198 out of 973 reviews
Rating 8 - Good. 155 out of 973 reviews
Rating 6 - Okay. 170 out of 973 reviews
Rating 4 - Poor. 151 out of 973 reviews
Rating 2 - Terrible. 299 out of 973 reviews

Reviews

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Run down dump. Worst hotel I've ever stayed in

No furniture, chairs bench etc in the lobby..... The older lady at the front desk was very nice. We went to our room, (3rd floor) the smoke detector had been ripped off the wall, the room smelled bad, one of the wall lamps was hanging off the wall, the bed cover was from 1980 and had a couple holes in it....we went back to the front desk, she gave us a room on the 2nd floor, we went in, it smelled like cigarettes although it was suppose to be non smoking, and it was 2 queen beds, although we had paid for a king bed, we went back to the front desk. She said she thought that would make me happy.... (although I was there with my boyfriend and we wanted 1 bed) no biggie.. she put us in another room on the 3rd floor. We went in, it was better, with a king bed. But there was mold in the refrigerator, the air conditioning unit was ripped up hanging off the wall. And where there should be a rod with hangers for clothes, there was nothing. The rooms dont even have curtains, just a blind. We were both tired and just decided to stay. Its just one night. The room had the fridge (with mold) and a microwave. The microwave seemed clean but we didnt use it. No table, no accent chair, no hair dryer, no phone, no alarm clock, no trash can in bathroom, no iron or ironing board. One of
Stayed 1 night in Aug 2025

10/10 Excellent

Peyton

Stayed 2 nights in Jul 2025

8/10 Good

Richon

Liked: Cleanliness, staff & service, property conditions & facilities
Cleanest affordable but no wifi reaches in the rooms, only in halls.
Stayed 1 night in Jul 2025

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Richon

Stayed 1 night in Jul 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 1 night in Jul 2025

2/10 Terrible

jory

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The first room we were offer had blood on the lamp shade. We asked for new room and that one look like had not been cleaned. The floors were sticking and dirty and the walls were dirty. The shower had was so dirty it was black. I asked for another room and the room was cleaner but fully clean. There was no hot water and fire detector wouldn't stop beeping in the front desk agent told us to just unplug it. We were so tired from traveling 13+ hours that we just accepted it.
Stayed 2 nights in Jul 2025

10/10 Excellent

olajuwon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Talesha

Stayed 1 night in Jul 2025

6/10 Okay

John

I couldn't use my phone
Stayed 2 nights in Jul 2025

2/10 Terrible

Lucas

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst stay, bed sheets weren’t clean, bathroom wasn’t clean, floor wasn’t clean, the room had strong smell of smoke
Stayed 1 night in Jul 2025

10/10 Excellent

Melvin

Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Johnisha

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very horrible will never return they need to tear down the whole convention center
Stayed 1 night in Jul 2025

10/10 Excellent

Christian

Stayed 1 night in Jul 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Christian

Stayed 2 nights in Jul 2025

2/10 Terrible

Michael

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst stay ever and ive been staying here.

I had to go to 5 (literally 5 trips up and back down for a new key with a rude employee i eventually asked "have i offended you at some point?" She said no) different rooms all on the top floor furthest back to find the rooms had no hot water or rhe floors were downright so nasty i couldnt take my shoes off. The person at the desk was extremely rude and unhelpful and it couldnt have been a worse experience. I settled on room 5 with lukewarm water and only.a slighly slimey floor with a tv that glitched.
Stayed 2 nights in Jul 2025

4/10 Poor

Brenda

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No ice machine . Had to go to motel 6 and the floor in my room was sticky.
Stayed 1 night in Jul 2025

2/10 Terrible

johnnie lee

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Under mattress during check
Stayed 2 nights in Jul 2025

8/10 Good

philip

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

kelly

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Michael

Business traveller
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
I've stayed here a lot. Its good enough to consider returning every time
Stayed 1 night in Jun 2025

10/10 Excellent

Samara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, nice staff. Rooms were clean and updated. Someone did however set their room on fire and they had to clear the building! Not the fault of the property, just that dummy staying there.
Stayed 3 nights in Jun 2025

6/10 Okay

Fito

Stayed 4 nights in Jun 2025