Tru by Hilton Jackson, MI

2.5 star property

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

8.6 out of 10
Excellent
(64 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(37 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Accessible, Bathtub

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Accessible (Hearing)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

King Room

  • Sleeps 2

King Room-Hearing Accessible

  • Sleeps 2

King Room-Hearing Accessible-Roll-in Shower

  • Sleeps 2

King Room With Mobility Accessible Bathtub

  • Sleeps 2

2 Queen Beds Room

  • Sleeps 4

Room With Two Queen Beds-Hearing Accessible

  • Sleeps 4

Guest Room With 2 Queen Beds And Bathtub-Mobility Accessible

  • Sleeps 4

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About the area

Jackson

Located in Jackson, Tru by Hilton Jackson, MI is within a 5-minute drive of R.A. Greene Park and Rod Mills Park. .This hotel is 1.9 mi (3.1 km) from Lions Park and 2.2 mi (3.5 km) from Jackson Crossing Mall.

What's nearby

  • Jackson Crossing Mall - 18 min walk - 1.5 km
  • R.A. Greene Park - 2 min drive - 3.6 km
  • Lions Park - 3 min drive - 3.2 km
  • JAX 60 - 5 min drive - 6.0 km
  • Michigan International Speedway - 30 min drive - 43.9 km

Getting around

  • Jackson Station - 8 min drive
  • Detroit Metropolitan Wayne County Airport (DTW) - 63 min drive

Restaurants

  • ‪Chick Fil A - ‬3 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Texas Roadhouse - ‬3 min drive

About this property

Tru by Hilton Jackson, MI

Tru by Hilton Jackson, MI offers 93 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 93 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access is available. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Enjoy the recreation opportunities such as a 24-hour fitness center or make use of other amenities including complimentary wireless internet access.
Grab a bite from the grocery/convenience store serving guests of Tru by Hilton Jackson, MI. A complimentary buffet breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru Hilton Jackson MI Hotel
Tru Hilton Jackson MI
Tru by Hilton Jackson, MI Hotel
Tru by Hilton Jackson, MI Jackson
Tru by Hilton Jackson, MI Hotel Jackson

Tru by Hilton Jackson, MI Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 589 out of 1004 reviews
Rating 8 - Good. 243 out of 1004 reviews
Rating 6 - Okay. 85 out of 1004 reviews
Rating 4 - Poor. 42 out of 1004 reviews
Rating 2 - Terrible. 45 out of 1004 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

joseph

Liked: Cleanliness, property conditions & facilities
Staff courteous Rooms clean Pleasant stay.
Stayed 2 nights in Dec 2025

10/10 Excellent

Micayla

Stayed 4 nights in Dec 2025

10/10 Excellent

Kelly

Stayed 1 night in Dec 2025

6/10 Okay

Anton

Stayed 1 night in Dec 2025

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities
All good!
Stayed 1 night in Dec 2025

8/10 Good

Jared

Stayed 1 night in Dec 2025

4/10 Poor

Melissa

Travelled with partner
Disliked: Cleanliness, amenities
The shower had little hairs in it still, it was quite loud throughout the night with dogs barking and someone puking next door, and the breakfast bar in the morning had most of the things out of order and the rest was a horrible selection.
Stayed 1 night in Dec 2025

10/10 Excellent

Jennifer

Stayed 1 night in Dec 2025

10/10 Excellent

Barry

Liked: Cleanliness, property conditions & facilities, room comfort
Overnight stay. Clean room, complimentary WIFI would have been nice. Updated bathroom, decent break fast convenient location
Stayed 1 night in Dec 2025

2/10 Terrible

Eunice

Stayed 2 nights in Nov 2025

10/10 Excellent

Theresa

Stayed 5 nights in Nov 2025

10/10 Excellent

jeff

Stayed 2 nights in Nov 2025

8/10 Good

Brandon

Travelled with family
Liked: Cleanliness
Breakfast was basic and the things you wanted were all out of order like pancake maker or parfait maker.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jodi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable!
Stayed 1 night in Nov 2025

10/10 Excellent

Douglas

Stayed 1 night in Nov 2025

10/10 Excellent

Nayda

Stayed 1 night in Nov 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Very perfect location, comfortable, and clean! perfect.
Stayed 1 night in Oct 2025

2/10 Terrible

Karen

Travelled with partner
Unfortunately I never experience this instant whereas I have to pay an additional $125 to Expedia after the obese clerk claimed she could accept my reservation due to my daughter using the reservation due to my having the flu. My daughter and I both has the same last name and the confirmation number just a different first name. After speaking to the clerk she could not cite where this regulation was stated all the time being obnoxious and chewing in my ear. This individual displayed a very poor representation of the Hilton chain, and their other hotels with more competent and professional employees.
Stayed 1 night in Nov 2025

10/10 Excellent

Christy

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast wasn’t open when we got up.
Stayed 1 night in Nov 2025

10/10 Excellent

Steve

Stayed 1 night in Nov 2025

10/10 Excellent

Harold

Stayed 1 night in Nov 2025

8/10 Good

Diane

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean & modern. Not happy that the pancake maker was out of order & the toaster was lacking power. otherwise good.
Stayed 1 night in Nov 2025

10/10 Excellent

Christopher

Stayed 2 nights in Nov 2025

10/10 Excellent

Joe

Stayed 1 night in Nov 2025

10/10 Excellent

Craig

Stayed 1 night in Nov 2025