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Hilton Garden Inn Jacksonville JTB/Deerwood Park

3.0 star property

Photo gallery for Hilton Garden Inn Jacksonville JTB/Deerwood Park

Exterior
Lobby
Terrace/patio
Lobby sitting area
Presidential Suite, 1 Bedroom

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
9745 Gate Pkwy N, Jacksonville, FL, 32246
  • Place, Cinemark Tinseltown Jacksonville
    ‪6 min walk‬
  • Place, St. Johns Town Center
    ‪4 min drive‬
  • Place, University of North Florida
    ‪6 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪33 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed

9.2 out of 10
Wonderful
(75 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds

9.6 out of 10
Exceptional
(20 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

9.6 out of 10
Exceptional
(11 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 51 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

7.6 out of 10
Good
(4 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Room, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Room, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible (Hearing)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds, Accessible (Hearing)

9.0 out of 10
Wonderful
(4 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible (Hearing)

8.0 out of 10
Very good
(1 review)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Allergy Friendly (Pure Wellness)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds, Allergy Friendly (Pure Wellness)

8.0 out of 10
Very good
(1 review)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Allergy Friendly (Pure, Hearing)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds, Accessible, Allergy Friendly (Pure, Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Allergy Friendly (Pure Wellness)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Allergy Friendly (Pure Wellness)

10.0 out of 10
Exceptional
(2 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Pure, Mobility & Hearing)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible, Bathtub (Pure, Mobility & Hearing)

  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Drinks & Snacks)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds (Drinks & Snacks)

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Drinks & Snacks)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (Drinks & Snacks)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe King Room

  • Sleeps 2

2 Double Beds

  • Sleeps 4

Two Double Beds-Pure Wellness

  • Sleeps 4

King Room

  • Sleeps 2

King Room - Hearing Accessible

  • Sleeps 2

King Room With Bathtub-Mobility/Hearing Accessible

  • Sleeps 2

King Room With Roll-in Shower-Mobility/Hearing Accessible

  • Sleeps 2

Premium Guest Room With 1 King Bed And In-Room Drinks-Snacks

  • Sleeps 2

Room with Two Double Beds - Hearing Accessible

  • Sleeps 4

One-Bedroom King Suite

  • Sleeps 2

2 Double Premium With In-Room Drink

  • Sleeps 4

Pure Wellness King Room

  • Sleeps 2

Mobility/Hearing Accessible Pure Wellness King Room with Tub

  • Sleeps 2

Hearing Accessible Pure Wellness Two Double Room

  • Sleeps 4

Mobility/Hearing Accessible Two Double Room with Roll in Shower

  • Sleeps 4

Similar properties

Exterior
La Quinta Inn & Suites by Wyndham Jacksonville Butler Blvd
Southside
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
3.8 out of 5, Good, 161 reviews
The price is NZ$163
includes taxes & fees
20 May - 21 May
La Quinta Inn & Suites by Wyndham Jacksonville Butler Blvd

About the area

Jacksonville

With a stay at Hilton Garden Inn Jacksonville JTB/Deerwood Park in Jacksonville (Southside), you'll be within a 5-minute drive of Saint Vincent's Medical Center Southside and St. Johns Town Center. .This family-friendly hotel is 2.7 mi (4.3 km) from Hands on Children's Museum and 3.2 mi (5.1 km) from University of North Florida.

What's nearby

  • Cinemark Tinseltown Jacksonville - 6 min walk - 0.6 km
  • Saint Vincent's Medical Center Southside - 4 min drive - 4.3 km
  • St. Johns Town Center - 4 min drive - 5.0 km
  • University of North Florida - 6 min drive - 7.7 km
  • Jacksonville Naval Air Station - 26 min drive - 38.4 km

Getting around

  • Jacksonville Station - 22 min drive
  • Jacksonville International Airport (JAX) - 30 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Chick-fil-A - ‬8 min walk
  • ‪Island Wing CompanyIsland Wing Company Grill & Bar - Jacksonville - ‬11 min walk
  • ‪Jason's Deli - ‬12 min walk

About this property

Hilton Garden Inn Jacksonville JTB/Deerwood Park

Hilton Garden Inn Jacksonville JTB/Deerwood Park offers 119 accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. 37-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Jacksonville hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 50+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hair dryers can be requested.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
Make yourself at home in one of the 119 guestrooms featuring refrigerators and microwaves. Your pillowtop bed comes with down comforters and premium bedding. Wired and wireless internet access is complimentary, while 37-inch LCD televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Be sure to enjoy recreational amenities, including an outdoor pool, a hot tub, and a 24-hour fitness center. Additional amenities at this hotel include wireless internet access (surcharge), a fireplace in the lobby, and a banquet hall.
Grab a bite from the snack bar/deli, or stay in and take advantage of the hotel's room service (during limited hours). Cooked-to-order breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include wired internet access (surcharge), a 24-hour business center, and express check-in. Planning an event in Jacksonville? This hotel has 2002 square feet (186 square meters) of space consisting of conference space and 4 meeting rooms. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: WiFi (USD 4.95 per day); wired internet (surcharge)

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 12.95 per person
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • High chair
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,002 square feet of conference space
  • 24-hour business centre
  • 4 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1999
  • Fireplace in lobby

Room amenities

Bedroom

  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Contactless check-in available

Express check-in available

Minimum check-in age: 21

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Guests will receive smart lock details

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 150 per pet, per stay

Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

3 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 12.95 per person
  • Fee for wireless internet in public areas: USD 4.95 per day (rates may vary)
  • Fee for wired internet in public areas: USD 4.95 per day (rates may vary)
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Jacksonville JTB/Deerwood Park

Hilton Garden Inn JTB/Deerwood

Hilton Garden Inn JTB/Deerwood Hotel Jacksonville Park

Hilton Garden Inn Jacksonville JTB/Deerwood Park Hotel

Hilton Garden Inn JTB/Deerwood Park Hotel

Hilton Garden Inn JTB/Deerwood Park

Hilton Garden Inn Jacksonville JTB/Deerwood Park Hotel

Hilton Garden Inn Jacksonville JTB/Deerwood Park Jacksonville

Hilton Garden Inn Jacksonville JTB/Deerwood Park Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 617 out of 1002 reviews
Rating 8 - Good. 234 out of 1002 reviews
Rating 6 - Okay. 75 out of 1002 reviews
Rating 4 - Poor. 45 out of 1002 reviews
Rating 2 - Terrible. 31 out of 1002 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Ashlee

Stayed 3 nights in Feb 2026

8/10 Good

Wallace

Liked: Cleanliness, staff & service, amenities
Clean room
Stayed 2 nights in Feb 2026

10/10 Excellent

Jimmy, Kingsland

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great
Stayed 2 nights in Feb 2026

10/10 Excellent

Willie

Stayed 1 night in Feb 2026

10/10 Excellent

Carol

Stayed 1 night in Feb 2026

8/10 Good

Daniel

It was good
Stayed 3 nights in Jan 2026

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Everything worked. Nice staff.
Stayed 2 nights in Feb 2026

10/10 Excellent

Mailynn, Titusville

Stayed 2 nights in Dec 2025

6/10 Okay

Mailynn, Titusville

Liked: Cleanliness, amenities
The room was in good and clean condition but the heater wasn’t working. The room stayed at 70 the entire night even tho I had it set to 73. The door kept jamming, it would unlock but not open with my room key nor my app until it completely turned red. I had to visit the front desk to get a new key more than 3x during my ONE night stay. I’ve stayed at this hotel a handful of times and am very disappointed in this particular experience. Also I’ve stated this before that the lobby is extremely cold especially at night. At least 68 degrees F. I’ve been told this issue has been brought to managements attention several times but it never seems to be resolved. Definitely might consider staying at other Hilton hotels in the area for the future.
Stayed 1 night in Feb 2026

10/10 Excellent

Robert

Stayed 1 night in Feb 2026

8/10 Good

jesse

Travelled with family
Liked: Cleanliness, staff & service, amenities
I'd give 4.5 if it were an option. Place was great and they were very accommodating and friendly, but the pool was filled with leaves and the hot tub needed to be cleaned bad! Very murky water. Aside from those items, great place and reasonable prices. Not far from downtown Jax and the arena (was there a NIN concert).
Stayed 1 night in Feb 2026

10/10 Excellent

Vincent

Stayed 1 night in Feb 2026

8/10 Good

Elizabeth

Travelled with family, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great staff and my son enjoyed the pool and hot tub. Only issue was the room smelled a bit musty at first but that went away. Will stay again for The Donna.
Stayed 2 nights in Jan 2026

6/10 Okay

Emily

Stayed 1 night in Feb 2026

10/10 Excellent

Noni

Stayed 3 nights in Feb 2026

10/10 Excellent

Dolly

Business traveller
Liked: Cleanliness, staff & service, amenities
Great staff very friendly Super clean
Stayed 2 nights in Feb 2026

10/10 Excellent

Pedrito

Stayed 1 night in Jan 2026

10/10 Excellent

Jacque

Travelled with family
Liked: Cleanliness, staff & service, amenities
Loved that hotel had hot tub. Great location and friendly staff.
Stayed 1 night in Jan 2026

6/10 Okay

kameesha

Stayed 1 night in Jan 2026

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities
Ok
Stayed 1 night in Jan 2026

6/10 Okay

Brandon

Travelled with family, Travelled with family and small children
Liked: Property conditions & facilities
Room was only cleaned one day out of the 4 days..
Stayed 4 nights in Jan 2026

10/10 Excellent

Mohammed, Apex

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Jan 2026

6/10 Okay

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service
Breakfast is not included and $18 for breakfast is pretty high. The beds were ok but the pillows are very thin and uncomfortable. We ended up leaving the night before checkout as we just weren’t comfortable. Overall the hotel seems ok for the price we got on Expedia.
Stayed 2 nights in Jan 2026

8/10 Good

Brandi

Stayed 2 nights in Jan 2026

10/10 Excellent

Jacob

Stayed 4 nights in Jan 2026