Hilton Garden Inn Jacksonville

3.0 star property

Photo gallery for Hilton Garden Inn Jacksonville

Terrace/patio
Meeting facility
Indoor pool
Bar (on property)
Fitness facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
1016 Jacksonville Parkway, Jacksonville, NC, 28540
  • Place, Challenge Course Park
    ‪3 min walk‬
  • Place, Richard Ray Park
    ‪5 min walk‬
  • Place, Jacksonville Commons
    ‪9 min walk‬
  • Airport, Jacksonville, NC (OAJ-Albert J. Ellis)
    ‪29 min drive‬

Room options

Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(20 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(3 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

9.6 out of 10
Exceptional
(4 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(14 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing Impaired)

8.0 out of 10
Very good
(4 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(2 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Drinks & Snacks)

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

10.0 out of 10
Exceptional
(2 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Hearing Accessible King Room

  • Sleeps 4

Mobility Accessible King Room with Bathtub

  • Sleeps 2

Mobility Accessible King Room with Roll In Shower

  • Sleeps 2

Mobility Accessible Two Queen Room with Roll In Shower

  • Sleeps 4

Hearing Accessible King Room

  • Sleeps 2

Mobility Accessible Two Queen Room with Bathtub

  • Sleeps 4

Hearing Accessible Two Queen Room

  • Sleeps 4

Mobility Accessible Deluxe King Room with Tub

  • Sleeps 4

Premium Guest Room With 1 King Bed And In-Room Drinks-Snacks

  • Sleeps 2

2 Queen Premium With In-Room Drink

  • Sleeps 4

Two Queen Room

  • Sleeps 4

King Room

  • Sleeps 2

Deluxe King Room

  • Sleeps 4

Similar properties

About the area

Jacksonville

With a stay at Hilton Garden Inn Jacksonville, you'll be centrally located in Jacksonville, within a 15-minute drive of Camp Lejeune Main Gate and Visitor Center and Challenge Course Park. .This hotel is 0.9 mi (1.4 km) from Richard Ray Park and 1.2 mi (1.9 km) from Jacksonville Commons.

What's nearby

  • Challenge Course Park - 3 min walk - 0.3 km
  • Richard Ray Park - 5 min walk - 0.4 km
  • Jacksonville Commons - 9 min walk - 0.8 km
  • Sherwood Park - 3 min drive - 3.3 km
  • Marine Corps Air Station New River - 11 min drive - 17.3 km

Getting around

  • Albert J. Ellis Airport (OAJ) - 27 min drive

Restaurants

  • ‪7 Brew Coffee - ‬8 min walk
  • ‪Chick-fil-A - ‬9 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Mission BBQ - ‬6 min walk
  • ‪Krispy Kreme - ‬16 min walk

About this property

Hilton Garden Inn Jacksonville

Hotel in Jacksonville with an indoor pool and a restaurant
Hilton Garden Inn Jacksonville offers 128 accommodations with safes and hair dryers. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 128 guestrooms featuring refrigerators and microwaves. 42-inch flat-screen televisions with cable programming provide entertainment, while complimentary wired internet access keeps you connected. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities including an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and a ballroom.
Grab a bite to eat at Lime & Lemon Asian Fusion, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Jacksonville? This hotel has facilities measuring 5000 square feet (465 square meters), including conference space. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Lime & Lemon Asian Fusion - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.95 per night); free wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 11.95 for adults and USD 6.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Lime & Lemon Asian Fusion

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 5,000 square feet of conference space
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 11.95 for adults and USD 6.95 for children
  • Fee for in-room wireless internet: USD 4.95 per night (rates may vary)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a smoke detector

We should mention

Pool access available from 9 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Jacksonville
Hilton Garden Jacksonville
Hilton Garden Inn
Hilton Garden Inn Jacksonville Hotel
Hilton Garden Inn Jacksonville Jacksonville
Hilton Garden Inn Jacksonville Hotel Jacksonville

Hilton Garden Inn Jacksonville Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 443 out of 682 reviews
Rating 8 - Good. 142 out of 682 reviews
Rating 6 - Okay. 54 out of 682 reviews
Rating 4 - Poor. 26 out of 682 reviews
Rating 2 - Terrible. 17 out of 682 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Taurus

Stayed 2 nights in Oct 2025

10/10 Excellent

Valerie

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Super clean room. The location was great with many great restaurants close by. It was nice to have full size shampoo, conditioner, shower gel, and hand soaps available that smelled great. The double room with the sofa and extra TV was perfect for entertaining our family that we were visiting.
Stayed 3 nights in Oct 2025

8/10 Good

Michael

Liked: Cleanliness, amenities
Staff was great. Room was nice - but - window shade wouldn’t go up and desk chair was terribly tattered.
Stayed 1 night in Oct 2025

6/10 Okay

Chantel

Business traveller
Liked: Cleanliness, amenities
Front desk staff Brent was not customer service friendly. Others it was a good stay
Stayed 4 nights in Aug 2025

10/10 Excellent

Raheem

Stayed 1 night in Oct 2025

4/10 Poor

Lydia

Liked: Staff & service, property conditions & facilities
The breakfast smell was overwhelming at 4am and since I was on the 4th floor I am not sure why I could still smell it.
Stayed 1 night in Oct 2025

10/10 Excellent

SAEED ALI

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 2 nights in Oct 2025

10/10 Excellent

Mayra

Stayed 1 night in Oct 2025

10/10 Excellent

Tetiana

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Чисто та смачно
Stayed 3 nights in Oct 2025

10/10 Excellent

Wes, THOMASVILLE

Stayed 1 night in Oct 2025

10/10 Excellent

Roopesh, Brampton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

MCSAM

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Susan, Camp Lejeune

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

6/10 Okay

Brian

Disliked: Room comfort
Hallways were warm and muggy feeling
Stayed 1 night in Sep 2025

10/10 Excellent

laura

Stayed 1 night in Sep 2025

6/10 Okay

Michael

Travelled with family
As soon as the doors open all you smell is a very strong overpowering smell of garlic. Definitely a turnoff. The hotel was not as clean as it has been the past 2 times staying there. Will not stay there again.
Stayed 1 night in Aug 2025

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Aug 2025

8/10 Good

Tyron

Stayed 2 nights in Aug 2025

10/10 Excellent

Lakita

Stayed 2 nights in Aug 2025

10/10 Excellent

kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Jason, Lees Summit

Na
Stayed 1 night in Aug 2025

10/10 Excellent

Herman

Liked: Cleanliness, staff & service, property conditions & facilities
I wasn't very happy with their breakfast , the eggs did not taste like real eggs, the potatoes were cold, the French toast was tasteless and the juice containers were empty and was not worth the $12.00.
Stayed 3 nights in Aug 2025

10/10 Excellent

Davis

Liked: Cleanliness
Stayed 2 nights in Jun 2025

10/10 Excellent

Harold

Stayed 3 nights in Aug 2025