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Holiday Inn Express & Suites Jacksonville Airport by IHG

2.5 star property

Photo gallery for Holiday Inn Express & Suites Jacksonville Airport by IHG

Exterior
Pillow-top beds, in-room safe, desk, blackout curtains
Free breakfast
Exterior
Outdoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi

Explore the area

View map
1200 Airport Rd, Jacksonville, FL, 32218
  • Place, River City Market Place
    ‪10 min walk‬
  • Place, UF Health Hospital North
    ‪3 min drive‬
  • Place, UF Health North
    ‪3 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪4 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

8.0 out of 10
Very good
(24 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(56 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Mobility, Access Tub)

Pillow-top beds, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Accessible (Communications, Mobility, Access Tub)

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Pillow-top beds, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Accessible (Communications)

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(36 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications, Mobility)

Standard Room, 2 Queen Beds, Accessible (Communications, Mobility)

Standard Room, 2 Queen Beds, Accessible (Communications, Mobility)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Combined shower/bathtub, designer toiletries, hair dryer, towels

Standard Room, 2 Queen Beds, Accessible (Communications)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed with Sofa bed

Suite, 1 Queen Bed with Sofa bed

Suite, 1 Queen Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed (Garden Tub)

Suite, 1 King Bed (Garden Tub)

Suite, 1 King Bed (Garden Tub)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications, Mobility, Access Tub)

Pillow-top beds, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds, Accessible (Communications, Mobility, Access Tub)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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The price is NZ$222
includes taxes & fees
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About the area

Jacksonville

With a stay at Holiday Inn Express & Suites Jacksonville Airport by IHG in Jacksonville (Northside), you'll be within a 10-minute drive of Jacksonville Zoo and Gardens and UF Health North. .This hotel is 13.9 mi (22.4 km) from EverBank Stadium and 1 mi (1.7 km) from River City Market Place.

What's nearby

  • River City Market Place - 10 min walk - 0.9 km
  • UF Health Hospital North - 3 min drive - 2.0 km
  • UF Health North - 3 min drive - 2.0 km
  • Jacksonville Zoo and Gardens - 10 min drive - 13.1 km
  • St. Johns Town Center - 27 min drive - 38.0 km

Getting around

  • Jacksonville Station - 18 min drive
  • Jacksonville International Airport (JAX) - 6 min drive

Restaurants

  • ‪Chick-fil-A - ‬2 min drive
  • ‪McDonald's - ‬20 min walk
  • ‪Circle K - ‬3 min walk
  • ‪Starbucks - ‬17 min walk
  • ‪Chipotle Mexican Grill - ‬18 min walk

About this property

Holiday Inn Express & Suites Jacksonville Airport by IHG

Holiday Inn Express & Suites Jacksonville Airport by IHG offers 81 air-conditioned accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Jacksonville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 81 air-conditioned rooms featuring refrigerators and flat-screen televisions. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Don't miss out on recreational opportunities including an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and a television in a common area.
A complimentary breakfast is included.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. A roundtrip airport shuttle is complimentary at scheduled times.
A complimentary breakfast is offered.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 6:00 AM to 10:00 PM at scheduled times
  • Area shuttle up to 3 mi
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Wingate Wyndham Hotel Jacksonville Airport
Wingate Wyndham Jacksonville Airport
Holiday Inn Express Jacksonville Airport Hotel
Holiday Inn Express Jacksonville Airport
Wingate By Wyndham Jacksonville Airport Hotel Jacksonville
Wingate Jacksonville Airport
Holiday Inn Express Suites Jacksonville Airport
Holiday Inn Express Suites Jacksonville Airport by IHG
Holiday Inn Express Suites Jacksonville Airport an IHG Hotel
Holiday Inn Express & Suites Jacksonville Airport by IHG Hotel

Holiday Inn Express & Suites Jacksonville Airport by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 625 out of 1001 reviews
Rating 8 - Good. 231 out of 1001 reviews
Rating 6 - Okay. 79 out of 1001 reviews
Rating 4 - Poor. 31 out of 1001 reviews
Rating 2 - Terrible. 35 out of 1001 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Patricia

Travelled with family
Liked: Staff & service
Bathroom shower area had numerous strands of hair on wall and drain. Amenities scarce……. No coffee pot in room but we requested one and staff member was very polite and helpful. Morning desk staff was very friendly
Stayed 1 night in Dec 2025

10/10 Excellent

Dina

Stayed 1 night in Dec 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Overall...Okay! The price was right, location was handy, room was fine, bathroom showed signs of aging but okay.
Stayed 1 night in Dec 2025

8/10 Good

Haley, Hazlet

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Basic holiday inn located close to the airport.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jaehyun

Stayed 2 nights in Dec 2025

10/10 Excellent

EMIR

Stayed 1 night in Dec 2025

10/10 Excellent

pandu

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Good breakfast. Very good location
Stayed 1 night in Dec 2025

8/10 Good

lisa

Travelled with family
Liked: Property conditions & facilities
Room was good. We had a nice stay. We wish the hotel had soda or offered something for purchase to drink.
Stayed 2 nights in Dec 2025

10/10 Excellent

Joyce

Stayed 1 night in Dec 2025

4/10 Poor

Amber

Travelled with family
Disliked: Cleanliness, amenities
Even though I checked in late I felt from the lobby all the way to the room was neglected.
Stayed 1 night in Dec 2025

6/10 Okay

Laura

Our room had no hot water! We were given the option to change rooms or temporarily use a different room to shower so we appreciated that but I felt like a call to maintenance wouldn’t have been an issue!
Stayed 1 night in Dec 2025

10/10 Excellent

Rebecca

Stayed 1 night in Dec 2025

10/10 Excellent

Khadijah

Stayed 1 night in Dec 2025

10/10 Excellent

Kathy

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, but sink in the bathroom was draining very very slow, but otherwise, everything was great
Stayed 1 night in Dec 2025

6/10 Okay

Kimberly

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Staff was professional. Room was semi-clean. Carpet was stained. Bed seemed clean. Roaches in bathtub and on bathroom floor, mold in shower tile. Path of dirty bare footprints seen down the hall of the main floor of hotel the night we checked in, still there in the morning. This place needs a full refresh and improved custodial practices.
Stayed 1 night in Dec 2025

10/10 Excellent

Bonnie

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff was courteous
Stayed 1 night in Dec 2025

10/10 Excellent

Itohan

Stayed 1 night in Dec 2025

10/10 Excellent

Bentley

Stayed 1 night in Dec 2025

10/10 Excellent

Bonnie

Liked: Cleanliness, property conditions & facilities
Staff courteous & friendly Room clean
Stayed 1 night in Dec 2025

6/10 Okay

Kary, Lexington

Travelled with family
Liked: Cleanliness, property conditions & facilities
Traveling with family room was very clean, lady at the front desk when we arrived was great. The lady that worked that night dont know here name but was wearing a mask. We had to have change to wash a few things, (they have NO change machine). I went and ask if we could get 5 dollars in quarters and she yelled and stated she had none. It was pouring down rain have to drive to the convenient store to get change, we needed ONE more dollar( which was 4 quarters). She was extremely rude and pulled the cash drawer out and Shook it at me and stated she couldnt give me quarters, then asked what I did not understand about that.... place was clean but seriously that lady needs to go. She then was rude to my kids when they was Buying candy from the snack bar and was trying to pay her for them.
Stayed 1 night in Dec 2025

10/10 Excellent

Daily

Stayed 1 night in Dec 2025

10/10 Excellent

Uros, Wilmington

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, easy access to I-95 and JAX airport. Friendly and efficient staff. Nice size rooms /suites, ample space. Good breakfast.
Stayed 1 night in Dec 2025

8/10 Good

David

Stayed 1 night in Nov 2025

8/10 Good

Mya

Liked: Cleanliness, staff & service, amenities
Na
Stayed 3 nights in Dec 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025