Holiday Inn Express & Suites Jacksonville - Town Center by IHG

2.5 star property

Room options

View all photos for Standard Room

Standard Room

Standard Room

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Down duvets, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(92 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

Down duvets, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Down duvets, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Communications)

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Access Tub)

Down duvets, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Mobility, Access Tub)

9.8 out of 10
Exceptional
(6 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Down duvets, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(78 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Down duvets, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(6 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Mobility, Access Tub)

Down duvets, pillow-top beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Accessible (Mobility, Access Tub)

8.0 out of 10
Very good
(2 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds

Suite, 2 Queen Beds

9.2 out of 10
Wonderful
(16 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Down duvets, pillow-top beds, in-room safe, desk

Suite, 1 King Bed

9.6 out of 10
Exceptional
(10 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Communications, Walk In Shower)

Down duvets, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds (Communications, Walk In Shower)

9.2 out of 10
Wonderful
(5 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Sports facility
Hyatt Place Jacksonville / St. Johns Town Center
  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
4.6 out of 5, Wonderful, 1,007 reviews
The price is NZ$222
includes taxes & fees
5 Apr - 6 Apr
Hyatt Place Jacksonville / St. Johns Town Center

About the area

Jacksonville

With a stay at Holiday Inn Express & Suites Jacksonville - Town Center by IHG in Jacksonville (Southside), you'll be within a 5-minute drive of St. Johns Town Center and University of North Florida. .This hotel is 8 mi (12.8 km) from Mayo Clinic Florida and 13.9 mi (22.4 km) from Mayport Naval Station.

What's nearby

  • Topgolf - 3 min walk - 0.3 km
  • St. Johns Town Center - 10 min walk - 0.9 km
  • University of North Florida - 1 min drive - 0.7 km
  • Morocco Shrine Center - 2 min drive - 3.1 km
  • Mayo Clinic Florida - 9 min drive - 10.5 km

Getting around

  • Jacksonville Station - 25 min drive
  • Jacksonville International Airport (JAX) - 29 min drive

Restaurants

  • ‪Chick-fil-A - ‬20 min walk
  • ‪McDonald's - ‬18 min walk
  • ‪The Cheesecake Factory - ‬3 min drive
  • ‪Texas Roadhouse - ‬20 min walk
  • ‪Ted's Montana Grill - ‬3 min drive

About this property

Holiday Inn Express & Suites Jacksonville - Town Center by IHG

Holiday Inn Express & Suites Jacksonville - Town Center by IHG offers 99 accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters. A pillow menu is available. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Jacksonville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 99 guestrooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with down comforters. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, a communal living room, and a banquet hall.
Grab a bite from the grocery/convenience store serving guests of Holiday Inn Express & Suites Jacksonville - Town Center by IHG. A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:30 AM to 9:30 AM.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Jacksonville? This hotel has 1200 square feet (111 square meters) of space consisting of conference space and 3 meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 6:30 AM to 9:30 AM on weekends

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,200 square feet of conference space
  • 24-hour business centre
  • 3 meeting rooms
  • Computer station
  • Coworking space

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (76 centimetre high)
  • Lift (122 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 5 floors
  • Banquet hall
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per day
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 25.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Jacksonville Town Center
Holiday Inn Express
Holiday Express Jacksonville Town Center
Holiday Express
Holiday Inn Express Jacksonville Town Center Hotel
Holiday Inn Express Jacksonville Town Center
Hotel Holiday Inn Express & Suites Jacksonville - Town Center
Holiday Inn Express Suites Jacksonville Town Center
Holiday Inn Express Hotel
Holiday Inn Express
Holiday Inn Express Suites Jacksonville Town Center
Holiday Inn Express Suites Jacksonville Town Center by IHG
Holiday Inn Express Suites Jacksonville Town Center an IHG Hotel

Holiday Inn Express & Suites Jacksonville - Town Center by IHG Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 815 out of 1003 reviews
Rating 8 - Good. 128 out of 1003 reviews
Rating 6 - Okay. 30 out of 1003 reviews
Rating 4 - Poor. 14 out of 1003 reviews
Rating 2 - Terrible. 16 out of 1003 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Patrick

Stayed 1 night in Dec 2025

10/10 Excellent

Eduardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and convenient location. Breakfast could be better.
Stayed 3 nights in Dec 2025

10/10 Excellent

Tina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff clean rooms. Excellent stay
Stayed 2 nights in Dec 2025

8/10 Good

stephen, quitman

Stayed 1 night in Oct 2025

10/10 Excellent

Sarah

Stayed 2 nights in Dec 2025

10/10 Excellent

Matt

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel had a nice lobby and the rooms were excellent. The TV had streaming options, and the bed was very comfortable
Stayed 2 nights in Oct 2025

10/10 Excellent

Eugene

Travelled with family
Liked: Cleanliness, staff & service, amenities
Ashley was amazing! From the initial greeting to the sweet words for my daughter. She’s a rock star!
Stayed 1 night in Dec 2025

10/10 Excellent

Aisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The AC could've been better. It wasn't as cool as I would've liked.
Stayed 1 night in Dec 2025

10/10 Excellent

Jonid

Liked: Cleanliness, staff & service, amenities
Great location and staff. Rooms were really nice but they need to be brighter. Breakfast is included which is great, but unfortunately very small variety and scrambled eggs were tasteless. Will definitely return
Stayed 3 nights in Dec 2025

8/10 Good

Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an ok room
Stayed 2 nights in Dec 2025

10/10 Excellent

Anthony

Stayed 1 night in Nov 2025

10/10 Excellent

Damaris

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Room clean, excellent location near shooping and Restaurants. Good breakfast. 14 minutes to Mayo Clinic.
Stayed 1 night in Dec 2025

10/10 Excellent

Kendall

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful experience at this hotel! The front desk called to confirm we were on our way. The beds were so comfortable and the room was spacious! The breakfast was delicious! The cinnamon rolls were huge and tasted amazing! We cannot wait to stay again!
Stayed 1 night in Dec 2025

10/10 Excellent

Evan

Stayed 1 night in Dec 2025

10/10 Excellent

RODNEY

Liked: Cleanliness, property conditions & facilities
Yes!! The property was well taken care of and the king size bed really comfortable. The room was very spacious. Thw staff was nice and thr breakfast was goos.
Stayed 3 nights in Nov 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Nice refurbished rooms..
Stayed 1 night in Dec 2025

10/10 Excellent

Suzy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AC quiet and comfortable. Walk in shower very nice, with great water pressure. Loved the snazzy mirror with built in lighting. Staff very friendly. Hot cinnamon rolls=yum! Very reasonable rate. Parking ample. Nice large windows in breakfast area overlooking a little pond. Location close to everything!
Stayed 2 nights in Dec 2025

8/10 Good

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was comfortable and clean. We were in town to attend a jubilee at a local church and spent little time at the hotel but it was the second time we stayed at this Holiday Inn Express and will stay again the next time in town. Staff is very friendly and room is comfortable, clean, and convenient to a variety of good places to dine out.
Stayed 4 nights in Nov 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent! The check-in was wonderful. The front desk service was excellent. Staff went out of their way to answer any questions we had! Highly recommend!
Stayed 1 night in Dec 2025

10/10 Excellent

Temita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room
Stayed 1 night in Nov 2025

10/10 Excellent

Everth

Stayed 2 nights in Nov 2025

8/10 Good

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Immaculate modern room close to I 95. Comfy bed. Cons: weak coffee, TV remote that requires cell phone activation and front desk people with zero personality. No other welcome amenity except TV saying Welcome, which is more greeting than the front desk person
Stayed 1 night in Nov 2025

10/10 Excellent

LAHCEN

Travelled with family
Liked: Amenities, property conditions & facilities
Ashleigh did a wonderful job by rebooking my reservation that was canceled in their system. I was frustrated because it was night and I didn't have many other options. Thank you, Ashleigh, for your excellent service.
Stayed 1 night in Nov 2025

10/10 Excellent

Cristina

Liked: Cleanliness, amenities, property conditions & facilities
East check in, clean room and very comfortable. Very convenient and comfortable for an overnight stop. Near shops and restaurant.
Stayed 1 night in Nov 2025

4/10 Poor

Ingrid

Disliked: Cleanliness, amenities, property conditions & facilities
Room
Stayed 1 night in Nov 2025