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Holiday Inn Express & Suites Jacksonville - Town Center by IHG

2.5 star property

Photo gallery for Holiday Inn Express & Suites Jacksonville - Town Center by IHG

Exterior
Property amenity
Free daily buffet breakfast
Exterior
Point of interest

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

View map
10573 BRIGHTMAN BOULEVARD, Jacksonville, FL, 32246
  • St. Johns Town Center
    ‪10 min walk‬
  • University of North Florida
    ‪1 min drive‬
  • Mayo Clinic Florida
    ‪8 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪30 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Down duvets, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(5 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Communications, Walk In Shower)

Down duvets, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds (Communications, Walk In Shower)

8.8 out of 10
Excellent
(3 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Mobility, Access Tub)

Down duvets, pillow-top beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Accessible (Mobility, Access Tub)

8.0 out of 10
Very good
(1 review)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds

Suite, 2 Queen Beds

9.2 out of 10
Wonderful
(15 reviews)
  • 39 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Down duvets, pillow-top beds, in-room safe, desk

Suite, 1 King Bed

9.8 out of 10
Exceptional
(9 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Down duvets, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(77 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

Down duvets, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Down duvets, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Communications)

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Access Tub)

Down duvets, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Mobility, Access Tub)

10.0 out of 10
Exceptional
(4 reviews)
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Down duvets, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(69 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Jacksonville

With a stay at Holiday Inn Express & Suites Jacksonville - Town Center by IHG in Jacksonville (Southside), you'll be within a 5-minute drive of St. Johns Town Center and University of North Florida. .This hotel is 7.9 mi (12.7 km) from Mayo Clinic Florida and 9.8 mi (15.7 km) from EverBank Stadium.

What's nearby

  • St. Johns Town Center - 10 min walk - 0.9 km
  • University of North Florida - 1 min drive - 0.7 km
  • UNF Arena - 4 min drive - 3.4 km
  • Mayo Clinic Florida - 8 min drive - 10.5 km
  • EverBank Stadium - 16 min drive - 18.6 km

Getting around

  • Jacksonville Station - 25 min drive
  • Jacksonville International Airport (JAX) - 28 min drive

Restaurants

  • ‪Chick-fil-A - ‬18 min walk
  • ‪The Cheesecake Factory - ‬3 min drive
  • ‪McDonald's - ‬16 min walk
  • ‪Texas Roadhouse - ‬18 min walk
  • ‪Panera Bread - ‬3 min drive

About this property

Holiday Inn Express & Suites Jacksonville - Town Center by IHG

Hotel with free breakfast, near St. Johns Town Center
Holiday Inn Express & Suites Jacksonville - Town Center by IHG offers 99 accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters. A pillow menu is available. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Jacksonville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 99 guestrooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with down comforters. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, a communal living room, and a banquet hall.
Grab a bite from the grocery/convenience store serving guests of Holiday Inn Express & Suites Jacksonville - Town Center by IHG. A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:30 AM to 9:30 AM.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Jacksonville? This hotel has 1200 square feet (111 square meters) of space consisting of conference space and 3 meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 6:30 AM to 9:30 AM on weekends

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,200 square feet of conference space
  • 24-hour business centre
  • 3 meeting rooms
  • Computer station
  • Coworking space

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (76 centimetre high)
  • Lift (122 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 5 floors
  • Banquet hall
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per day
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 25.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a first aid kit

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Jacksonville Town Center
Holiday Inn Express
Holiday Express Jacksonville Town Center
Holiday Express
Holiday Inn Express Jacksonville Town Center Hotel
Holiday Inn Express Jacksonville Town Center
Hotel Holiday Inn Express & Suites Jacksonville - Town Center
Holiday Inn Express Suites Jacksonville Town Center
Holiday Inn Express Hotel
Holiday Inn Express
Holiday Inn Express Suites Jacksonville Town Center
Holiday Inn Express Suites Jacksonville Town Center by IHG
Holiday Inn Express Suites Jacksonville Town Center an IHG Hotel

Reviews

Holiday Inn Express & Suites Jacksonville - Town Center by IHG Reviews

9.6

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 817 out of 1005 reviews
Rating 8 - Good. 129 out of 1005 reviews
Rating 6 - Okay. 28 out of 1005 reviews
Rating 4 - Poor. 12 out of 1005 reviews
Rating 2 - Terrible. 19 out of 1005 reviews

Reviews

10/10 Excellent

Melody, Miami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great hotel close to UNF! Great staff and amenities!
Stayed 1 night in Jun 2025

8/10 Good

Demitrice

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great customer service! Clean room! Breakfast can be better. Also the fruit juices need to be sweeter and not watered down with no taste. Unseasoned potatoes and eggs. Bacon would have been nice.
Stayed 2 nights in Jun 2025

10/10 Excellent

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was clean and great deal for my family of 4.
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Ashleigh was amazing at helping with anything i needed and making sure my stay was great!
Stayed 2 nights in Jun 2025

8/10 Good

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Usual holiday inn booked so we tried this one. 18 mins from Mayo vs 10. Didn’t have the mini muffins that I like at the other HI. Room a little smaller. Shower was nicer/newer. Just felt a bit more busy.
Stayed 1 night in Jun 2025

2/10 Terrible

Jacques

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old, air conditioner not working. Rust in bathroom. Noisy do to environment. STAY AWAY!
Stayed 3 nights in Jun 2025

10/10 Excellent

Lamont

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing , rooms are a nice size. Clean and quiet. Breakfast was hot but just okay. Will definitely stay again when we pass through Jacksonville Florida.
Stayed 1 night in Jun 2025

8/10 Good

carlton n. deloatch

Stayed 1 night in Jun 2025

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our go to hotel matter the city. Never disappointed!
Stayed 1 night in Jun 2025

10/10 Excellent

Alissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Elaine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding property and location phenomenal. Highly recommend this to all families for a pleasant stay.
Stayed 2 nights in Jun 2025

10/10 Excellent

Monica

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities
Very clean and quiet. Definitely will back again!
Stayed 1 night in Jun 2025

8/10 Good

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities
We absolutely loved the staff and our room. The only negative thing I have to say is there was only like 5 channels on the tv.
Stayed 1 night in Jun 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay! Great location- friendly staff and very clean!
Stayed 1 night in Jun 2025

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

Vitaly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Stayed 2 nights in Jun 2025

8/10 Good

Muhammad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Demetrius

Stayed 1 night in May 2025

6/10 Okay

Katelynn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property was clean, a lot of kids were on property at the time of our stay so it was very loud. Our room was right next to the side door to the pool so it was a lot of open and close. The hotel is right next to a top golf which is nice until you have to hear the parking lot of cars honking until late at night. The breakfast was average. Unfortunately the pool was closed for some of our stay and the water looked foggy the whole time. Overall a nice hotel for a quick stay. Clean, decent location to everything you need.
Stayed 2 nights in May 2025

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My experience was great from beginning to end. Robert provided me with SIMPLY superior service !!!
Stayed 2 nights in May 2025

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Great service
Stayed 1 night in May 2025

10/10 Excellent

Rogelio

Stayed 1 night in May 2025

10/10 Excellent

Mike

Business traveller
Liked: Amenities, property conditions & facilities
B
Stayed 1 night in May 2025

10/10 Excellent

Calvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Stay

The stay was great from the staff to the cleanings of the room.
Stayed 1 night in May 2025

2/10 Terrible

William

Stayed 2 nights in Mar 2025