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Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint

2.0 star property

Photo gallery for Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint

Two single beds with colorful quilts, a desk with chair, and a flat-screen TV.
Welcome to our reception area, where a warm atmosphere and modern amenities await.
Hotel features a symmetrical facade with a central entrance and aligned windows.
Enjoy cooking and dining in this well-equipped kitchen with a microwave, refrigerator, and coffee machine.
Stroll through the serene garden, surrounded by lush plants and a tranquil water feature.

Popular amenities

  • Breakfast included
  • Room service
  • Laundry
  • Housekeeping
  • Pet-friendly
  • 24/7 front desk

Explore the area

Map
4940 Mustang Road, Butler Blvd./Southpoint, Jacksonville, FL, 32216
  • St. Johns Town Center
    ‪6 min drive‬
  • EverBank Stadium
    ‪10 min drive‬
  • Jacksonville Naval Air Station
    ‪21 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪32 min drive‬

Room options

View all photos for Signature Suite, 1 Queen Bed with Sofa bed

Signature Suite, 1 Queen Bed with Sofa bed

Signature Suite, 1 Queen Bed with Sofa bed

  • 32 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

  • 20.9 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

  • 27 sq m
  • Sleeps 5
  • 2 Queen Beds

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About the area

Jacksonville

With a stay at Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint in Jacksonville (Southside), you'll be a 3-minute drive from Saint Vincent's Medical Center Southside and 7 minutes from St. Johns Town Center. .This hotel is 3.9 mi (6.3 km) from HCA Florida Memorial Hospital and 6.1 mi (9.8 km) from The Avenues.

What's nearby

  • Saint Vincent's Medical Center Southside - 1 min drive - 1.7 km
  • St. Johns Town Center - 6 min drive - 8.2 km
  • University of North Florida - 9 min drive - 12.2 km
  • EverBank Stadium - 10 min drive - 12.8 km
  • Jacksonville Naval Air Station - 21 min drive - 26.1 km

Getting around

  • San Marco Station - 9 min drive
  • Jacksonville Station - 19 min drive
  • Jacksonville International Airport (JAX) - 27 min drive

Restaurants

  • ‪Dave & Buster's - ‬2 min drive
  • ‪Chick-fil-A - ‬9 min walk
  • ‪Whataburger - ‬10 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪Cracker Barrel - ‬5 min walk

About this property

Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint

Suburban hotel with free breakfast and a 24-hour business center
Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint offers 75 air-conditioned accommodations with hair dryers and complimentary toiletries. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations.

This Jacksonville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Microwaves, refrigerators, and irons/ironing boards can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 75 air-conditioned rooms featuring LCD televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and a television in a common area.
Take advantage of the hotel's room service (during limited hours). A complimentary continental breakfast is served daily from 6 AM to 9 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6 AM and 9 AM.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6 AM to 9 AM
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Microwave on request
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Built in 1998
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Limited room service
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20.00 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 35 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 20.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay, Apple Pay, MobilePay, and Cash App
Cashless transactions are available
Safety features at this property include a smoke detector
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees may apply to local guests.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hometown Inn Jacksonville
Hometown Jacksonville
Hometown Inn Jacksonville Butler Blvd./Southpoint
Hometown Inn Butler Blvd./Southpoint
Hometown Jacksonville Butler Blvd./Southpoint
Hometown Butler Blvd./Southpoint

Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint Reviews

Reviews

4.8
Rating 10 - Excellent. 135 out of 1005 reviews
Rating 8 - Good. 145 out of 1005 reviews
Rating 6 - Okay. 125 out of 1005 reviews
Rating 4 - Poor. 160 out of 1005 reviews
Rating 2 - Terrible. 440 out of 1005 reviews

4.8/10

Cleanliness

6.4/10

Staff & service

4.8/10

Amenities

4.8/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

10/10 Excellent

Derrick

Stayed 5 nights in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

Recommendations

Stay was ok. I recommend replacing carpet in hallway with tiles. And more comfortable sheets and comforters(blankets)
Stayed 1 night in Apr 2025

8/10 Good

Gorka

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Claudine

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 2 nights in Mar 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bamboozeled

The info. On the website did not match the room. I had no microwave or refridgerator, a non-smoking room smelled like smoke, I saw a roach in my room, the breakfast was a joke, need I say more!!?
Stayed 3 nights in Apr 2025

4/10 Poor

Linda

Travelled with family

Non caring employees

Don’t expect friendly customer service. It was a bother for them to redo my room key everyday as well as going back to the counter multiple times to get it to work for me. It wasn’t very clean and a little smelly as they try to hide the cigarette and musty smell with a scent. Housekeeping needs a lesson on cleaning. Breakfast was either a bagel or a small muffin. Coffee tasted as though the pot hasn’t been cleaned ever. Area hotel is in was nice and convenient to getting around.
Stayed 4 nights in Apr 2025

2/10 Terrible

Dawn

Travelled with family, Travelled with family and small children, Business traveller, Travelled with pets
Disliked: Staff & service, property conditions & facilities
The check in process was a training moment. The desk kept my deposit an has some false information on the check out document. I never used any credit card information with this establishment. Don’t pay cash they will keep it. The rooms are not very sanitary due to all the sick people coming in from Mayo Clinic. The carpet needs to be replaced.
Stayed 3 nights in Apr 2025

2/10 Terrible

Dawn

Disliked: Property conditions & facilities
Mike the manager is a slave that goes what his master says an is a puppet that is being used to manipulate people with his culture of dizzying snakes
Stayed 3 nights in Apr 2025

6/10 Okay

husam

Liked: Staff & service
Rooms and bathrooms NEEDS BIG TIME ATTENTION cleanllesness wise
Stayed 1 night in Apr 2025

4/10 Poor

Mounir

Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness
The manager was very nice but I saw him in the checkout wish I meet him when I ask the front desk to change my room to a different room but was no luck
Stayed 2 nights in Apr 2025

8/10 Good

Kareem

Stayed 2 nights in Apr 2025

10/10 Excellent

Haley

Stayed 1 night in Apr 2025

8/10 Good

Dawn

Stayed 7 nights in Apr 2025

2/10 Terrible

Peggy

Travelled with family, Business traveller
Disliked: Staff & service, amenities
Noisy most of the night! Id like a refund! Tryied to rest due to my Mom in the hospital but only got about 3 hrs rest if that! I wont book with Expedia if at least part of my room isnt refunded. Manager was notified about noise & receptionist smoking near the entrance. Thank you
Stayed 1 night in Mar 2025

4/10 Poor

Joris, Columbia

Disliked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

Derik

Stayed 1 night in Mar 2025

10/10 Excellent

Wesley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Gerald

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was very comfortable.
Stayed 1 night in Mar 2025

10/10 Excellent

Mike

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Michael

Stayed 1 night in Apr 2025

8/10 Good

Taina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I appreciate the staff for making my check- in experience the best!
Stayed 1 night in Mar 2025

6/10 Okay

Belinda S.

Travelled with family, Business traveller
Disliked: Cleanliness, property conditions & facilities
There were issues with the water in the sink and bath tub. The shower did not work properly and the sink did not drain properly. The water in the shower would not come out of the spout. I reported it to tha staff

6/10 Okay

Dennis

Stayed 1 night in Feb 2025

2/10 Terrible

Heidi

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Unfortunately, this property needs a LOT of work.... plumbing, cleanliness. Bathtub leaked, bathtub floor was cracked.
Stayed 1 night in Mar 2025