Homewood Suites by Hilton Jacksonville Downtown-Southbank

3.0 star property

Room options

View all photos for Studio Suite, 1 King Bed

In-room safe, desk, iron/ironing board, free WiFi

Studio Suite, 1 King Bed

8.8 out of 10
Excellent
(26 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

32-inch LCD TV with premium TV channels, TV, DVD player

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for 2 Bedroom Suite, 2 King Beds, Balcony

32-inch LCD TV with premium TV channels, TV, DVD player

2 Bedroom Suite, 2 King Beds, Balcony

  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds

View all photos for Studio, 1 King Bed, Accessible (Hearing)

In-room safe, desk, iron/ironing board, free WiFi

Studio, 1 King Bed, Accessible (Hearing)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for 2 Bedroom Suite, 2 King Beds, Accessible (Roll-In Shower)

In-room safe, desk, iron/ironing board, free WiFi

2 Bedroom Suite, 2 King Beds, Accessible (Roll-In Shower)

  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds

View all photos for 2 Bedroom Suite, 2 King Beds, Hearing Accessible

In-room safe, desk, iron/ironing board, free WiFi

2 Bedroom Suite, 2 King Beds, Hearing Accessible

  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds

View all photos for Studio, 2 Queen Beds, Accessible (Hearing)

In-room safe, desk, iron/ironing board, free WiFi

Studio, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

32-inch LCD TV with premium TV channels, TV, DVD player

Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

32-inch LCD TV with premium TV channels, TV, DVD player

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Hearing)

32-inch LCD TV with premium TV channels, TV, DVD player

Suite, 2 Queen Beds, Accessible (Hearing)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

In-room safe, desk, iron/ironing board, free WiFi

Studio, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Hearing)

32-inch LCD TV with premium TV channels, TV, DVD player

Suite, 1 King Bed, Accessible (Hearing)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

King Studio

  • Sleeps 4

King Suite - Mobility/Hearing Access with Bath Tub

  • Sleeps 4

One-Bedroom King Room

  • Sleeps 4

2 King Suite Mobility/Hearing Accessible Roll in Shower

  • Sleeps 6

Studio with 2 Queen Beds

  • Sleeps 6

1 Bedroom 2 Queen Beds

  • Sleeps 6

2 Bedroom 2 King Bed 2 Bath Balcony

  • Sleeps 6

Studio With 1 King Bed And Roll-in Shower-Mobility And Hearing Accessible

  • Sleeps 4

2QUEEN HEARING ACCESSIBLE STUDIO SUITE NOSMOK

  • Sleeps 6

2QUEEN MOBILITY/HEARING ACCESS TUB SUITE NSMK

  • Sleeps 6

2QUEEN HEARING ACCESSIBLE SUITE NONSMOKING

  • Sleeps 6

View all photos for Suite, 2 Queen Beds

32-inch LCD TV with premium TV channels, TV, DVD player

Suite, 2 Queen Beds

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for 2 Bedroom Suite, 2 King Beds

Full-sized fridge, microwave, stovetop, dishwasher

2 Bedroom Suite, 2 King Beds

  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds

View all photos for Studio Suite, 2 Queen Beds

In-room safe, desk, iron/ironing board, free WiFi

Studio Suite, 2 Queen Beds

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 6
  • 2 Queen Beds

2 Bedroom 2 Bath 2 King Beds

  • Sleeps 6

One-Bedroom King Suite-Hearing Accessible

  • Sleeps 4

King Studio-Hearing Accessible

  • Sleeps 4

2 Bdrm 2 King 2 Bath Hearing Accessible Suite

  • Sleeps 6

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About the area

Jacksonville

With a stay at Homewood Suites by Hilton Jacksonville Downtown-Southbank in Jacksonville (San Marco), you'll be within a 15-minute drive of St. Johns Town Center and EverBank Stadium. .This hotel is 10.3 mi (16.6 km) from Jacksonville Naval Air Station and 6.3 mi (10.2 km) from Jacksonville University.

What's nearby

  • Baptist Medical Center Jacksonville - 13 min walk - 1.2 km
  • Theatre Jacksonville - 14 min walk - 1.2 km
  • Florida Theatre - 2 min drive - 2.4 km
  • Daily's Place - 4 min drive - 4.0 km
  • EverBank Stadium - 5 min drive - 4.7 km

Getting around

  • Kings Avenue Station - 5 min walk
  • Jacksonville Station - 12 min drive
  • Jacksonville International Airport (JAX) - 21 min drive

Restaurants

  • ‪The Bearded Pig - ‬5 min walk
  • ‪Panera Bread - ‬3 min walk
  • ‪Kava & Company - ‬1 min walk
  • ‪Tropical Smoothie Cafe - ‬8 min walk
  • ‪Tidbits - ‬5 min walk

About this property

Homewood Suites by Hilton Jacksonville Downtown-Southbank

Hotel in Jacksonville with free breakfast and a 24-hour fitness center
Homewood Suites by Hilton Jacksonville Downtown-Southbank offers 98 accommodations with MP3 docking stations and DVD players. Accommodations have separate sitting areas and are furnished with double sofa beds. LCD televisions are featured in guestrooms. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and safes. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
Make yourself at home in one of the 98 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Wired and wireless internet access is complimentary, while 32-inch LCD televisions with premium TV channels provide entertainment. Conveniences include safes and desks, and housekeeping is provided daily.
Don't miss out on the many recreational opportunities, including an outdoor pool, a hot tub, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a banquet hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include complimentary wired internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Jacksonville? This hotel has 818 square feet (76 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.
American Grill - This bar specializes in American cuisine and serves breakfast and dinner.
A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Secured, covered parking on site (USD 20 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • American Grill

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • DVD player
  • Fenced pool
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)

Business services

  • 818 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 8 floors
  • Banquet hall
  • Built in 2009
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium channels
  • DVD player
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Limited room service
  • Microwave
  • Paper towels
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Living room
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 125 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Covered self parking fee: USD 20.00 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Homewood Suites Hilton Downtown/Southbank
Homewood Suites Hilton Downtown/Southbank Hotel
Homewood Suites Hilton Downtown/Southbank Hotel Jacksonville
Homewood Suites Hilton Jacksonville Downtown/Southbank
Homewood Suites Jacksonville Downtown/Southbank
Homewood Suites Hilton Downtown-Southbank Hotel
Homewood Suites Hilton Jacksonville Downtown-Southbank
Homewood Suites Hilton Jacksonville Downtown-Southbank
Homewood Suites Hilton Jacksonville Downtown-Southbank Hotel
Homewood Suites Hilton Downtown-Southbank
Hotel Homewood Suites by Hilton Jacksonville Downtown-Southbank
Homewood Suites by Hilton Jacksonville Downtown Southbank
Homewood Suites Hilton Downtown-Southbank Hotel
Homewood Suites by Hilton Jacksonville Downtown/Southbank
Homewood Suites by Hilton Jacksonville Downtown Southbank
Homewood Suites by Hilton Jacksonville Downtown-Southbank Hotel

Reviews

Homewood Suites by Hilton Jacksonville Downtown-Southbank Reviews

8.6

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 439 out of 762 reviews
Rating 8 - Good. 178 out of 762 reviews
Rating 6 - Okay. 75 out of 762 reviews
Rating 4 - Poor. 39 out of 762 reviews
Rating 2 - Terrible. 31 out of 762 reviews

Reviews

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, amenities
Everything was great thank you for the excellent day
Stayed 1 night in Sep 2025

10/10 Excellent

Beth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great. Our room wasn't ready when we got there but they handled it professionally and upgraded our room at a discounted rate and gave us free parking.
Stayed 1 night in Sep 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Sep 2025

10/10 Excellent

Terrell

Stayed 1 night in Aug 2025

8/10 Good

Vaughn

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Marc the receptionist was very warm and welcoming stellar. However, there was a situation I was basically kicked from my room on a no payment claim on a already paid for room. Which proved inconvenient post nfl game recovery with family as facilities and were urgently needed and could not be accessed. Despite paying in advance weeks ahead of reservation.
Stayed 2 nights in Sep 2025

6/10 Okay

Patti

Stayed 3 nights in Sep 2025

6/10 Okay

Jujuana

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities
My rating are low because the jacuzzi tub by the pool was cold it wasn't hot at all Also there were no blankets in my room I got them from the house keeping The staff however was beyond amazing and very helpful
Stayed 2 nights in Aug 2025

10/10 Excellent

Jessica

Stayed 1 night in Jun 2025

10/10 Excellent

leon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room very nice though no grab bar in shower/bath. Bed very firm. Ice machines disabled on two floors. Elevators go to two different towers but not identified (had to go back down and find another bank of elevators, neither indicated limited access on floor). But would definitely stay again.
Stayed 1 night in Aug 2025

10/10 Excellent

Anthony, Peru

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 1 night in Aug 2025

10/10 Excellent

Shannon

Stayed 2 nights in Aug 2025

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night trip

We had 5 people but only 3 towels were provided. We used the pull out couch but there were no extra sheet and bedding provided in the room. The room was clean and the bed was comfortable. Breakfast was okay.
Stayed 1 night in Aug 2025

10/10 Excellent

Shawnette, 32065

Stayed 1 night in Aug 2025

10/10 Excellent

Anton

Liked: Cleanliness, staff & service, property conditions & facilities
I didn't know I had to pay for parking It didn't say that when I purchased the room
Stayed 2 nights in Jul 2025

10/10 Excellent

Logan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was an amazing stay and the staff was very nice to me and my girlfriend and her sister staying with us and upgraded our room for a easier stay with ease and no extra charge.
Stayed 1 night in Jul 2025

2/10 Terrible

Jeronia, Zachary

This property is understaffed and unclean. The
Stayed 5 nights in Jul 2025

4/10 Poor

Jacob

Travelled with family, Travelled with family and small children
Disliked: Cleanliness
Not very clean and our nonsmoking room smelled like smoke.
Stayed 2 nights in Jul 2025

8/10 Good

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great and parking was also good. The breakfast choices was not the best
Stayed 2 nights in Jun 2025

10/10 Excellent

Ruth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Booked the 2 bedroom suite and it was absolutely perfect for a family of 6. Lots and lots of space, 2 bedrooms with King size beds, 2 bathrooms (a must with 4 girls), and a pull out couch. Had a small kitchenette and full size fridge. Beds were very comfortable, bathrooms and rooms were clean. Staff was friendly and great location. The only con was the train. We heard it a few times during the night and being a light sleeper doesn't help. Also, parking fees are separate. A little expensive since it's self parking in the garage. But we would definitely stay there again. Highly recommend.
Stayed 1 night in Jun 2025

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Daniel

Stayed 1 night in Jun 2025

8/10 Good

Bobby

Stayed 1 night in May 2025

6/10 Okay

Tavara, Newberry

Travelled with family and small children
Liked: Cleanliness, staff & service
Staff was fantastic; however, it is a very basic hotel. Room decor was plain. Suite was small with an undersized living room and nearly room to walk in the kitchen. Sleeping area had a large open space that would have been ideal for a sitting area. The whole suite had an odd layout.
Stayed 1 night in Jun 2025