Candlewood Suites Jacksonville Southpoint by IHG

2.5 star property

Photo gallery for Candlewood Suites Jacksonville Southpoint by IHG

A modern living room with a flat-screen TV, two grey armchairs, a wooden dining table, and pendant lights.
Suite, 1 Bedroom
A modern living room with grey sofas, a wooden coffee table, a bookshelf, and a large window with a view of greenery.
A hotel room with a bed, a desk with a computer, a sofa with blue cushions, a coffee table, and a TV.
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
4699 Lenoir Avenue South, Jacksonville, FL, 32216
  • Place, Saint Vincent's Medical Center Southside
    ‪2 min drive‬
  • Place, St. Johns Town Center
    ‪7 min drive‬
  • Place, Jacksonville Naval Air Station
    ‪22 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪34 min drive‬

Room options

Suite, 1 Bedroom

  • 72 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Studio Suite, 1 Queen Bed

9.6 out of 10
Exceptional
(34 reviews)
  • 39 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Studio Suite, 2 Queen Beds

7.8 out of 10
Good
(21 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Standard Room

9.2 out of 10
Wonderful
(7 reviews)
  • 39 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Studio Suite, 1 King Bed, Accessible Bathtub (Mobility Accessible)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Studio Suite, 1 King Bed, Accessible Bathtub, Non Smoking (Communications Accessible)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Studio, 2 Queen Beds, Roll-in Shower (Mobility Accessible)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Studio Suite, 1 Queen Bed, Accessible, Non Smoking (Communications Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Studio Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Communications Accessible)

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Studio Suite, 1 Queen Bed with Sofa bed

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Similar properties

About the area

Jacksonville

Located in Jacksonville (Southside), Candlewood Suites Jacksonville Southpoint by IHG is within a 10-minute drive of St. Johns Town Center and The Avenues. .This hotel is 6.2 mi (10 km) from University of North Florida and 8.3 mi (13.3 km) from Daily's Place.

What's nearby

  • Saint Vincent's Medical Center Southside - 2 min drive - 2.0 km
  • St. Johns Town Center - 7 min drive - 8.5 km
  • University of North Florida - 9 min drive - 11.3 km
  • EverBank Stadium - 13 min drive - 15.8 km
  • Jacksonville Naval Air Station - 22 min drive - 35.5 km

Getting around

  • San Marco Station - 11 min drive
  • Jacksonville Station - 22 min drive
  • Jacksonville International Airport (JAX) - 29 min drive

Restaurants

  • ‪Chick-fil-A - ‬11 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Whataburger - ‬11 min walk
  • ‪Cracker Barrel - ‬4 min walk
  • ‪Applebee's Grill + Bar - ‬6 min walk

About this property

Candlewood Suites Jacksonville Southpoint by IHG

Candlewood Suites Jacksonville Southpoint by IHG offers 71 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. 50-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

This Jacksonville hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered weekly and hair dryers can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

Make yourself at home in one of the 71 air-conditioned rooms featuring kitchens with refrigerators and stovetops. 50-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and microwaves, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access and a television in a common area.
Grab a bite from the grocery/convenience store serving guests of Candlewood Suites Jacksonville Southpoint by IHG.
Featured amenities include a 24-hour business center, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Shared microwave
  • Water dispenser

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Built in 1998
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Renovated entire property - April 2025
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels
  • Streaming services

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Hob
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Toaster oven

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

2 total (up to 45 lbs per pet)

Pets cannot be left unattended

Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 5:00 PM
A car is recommended for transportation to and from this property
Children under 18 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Extended Stay America Jacksonville Lenoir Avenue South

Extended Stay America Lenoir Hotel

Extended Stay America Lenoir Hotel Jacksonville Avenue South

Extended Stay America Jacksonville Lenoir Avenue South Hotel

Extended Stay America Lenoir Avenue South Hotel

Extended Stay America Jacksonville Lenoir Avenue South Hotel

Extended Stay America Lenoir Avenue South Hotel

Extended Stay America Jacksonville Lenoir Avenue South

Extended Stay America Lenoir Avenue South

Hotel Extended Stay America - Jacksonville - Lenoir Avenue South

Southpoint Suites

Candlewood Suites Jacksonville Southpoint by IHG Hotel

Extended Stay America Jacksonville Lenoir Avenue South

Extended Stay America Suites Jacksonville Lenoir Ave South

Candlewood Suites Jacksonville Southpoint by IHG Jacksonville

Candlewood Suites Jacksonville Southpoint by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 340 out of 470 reviews
Rating 8 - Good. 73 out of 470 reviews
Rating 6 - Okay. 25 out of 470 reviews
Rating 4 - Poor. 10 out of 470 reviews
Rating 2 - Terrible. 22 out of 470 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

6/10 Okay

Michael

Stayed 1 night in Dec 2025

6/10 Okay

Michael

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
For room- the bathroom vent did not work, a modelo tall can was next to the A/C with a glass shard next to dresser. Tried to request extension for checkout and one of my calls went through and the person hung up and when I called again I was faced with an attitude and told no.
Stayed 1 night in Feb 2026

8/10 Good

Jerry, Jacksonville

Liked: Cleanliness, property conditions & facilities
Yes
Stayed 2 nights in Feb 2026

10/10 Excellent

Montana

Liked: Cleanliness, staff & service, amenities
Clean room, good staff
Stayed 2 nights in Feb 2026

8/10 Good

Toni

Stayed 2 nights in Feb 2026

6/10 Okay

Parker

Stayed 1 night in Feb 2026

6/10 Okay

David

Liked: Cleanliness, staff & service
We were on the first floor and the noise of doors opening and closing was very loud
Stayed 1 night in Feb 2026

2/10 Terrible

Nickolle

Disliked: Staff & service, amenities
The check-in process was messed up, I was assured it would be fixed the next day when I left. That was messed up. I spoke with my bank and come to find out they charged me twice for my room and twice for the deposit. I had called them to ask if they could check and see if that’s what happened and they assured me that’s not what happened, but it was indeed what happened. And to be talked to like I didn’t know what I was talking about was insulting to say the least. These people are not friendly or professional. Avoid.
Stayed 1 night in Jan 2026

10/10 Excellent

Tifany

Stayed 2 nights in Jan 2026

10/10 Excellent

derek

Stayed 1 night in Jan 2026

8/10 Good

Michael

Travelled with pets, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Clean room, loved the kitchen and table with seats
Stayed 1 night in Jan 2026

8/10 Good

Anil

Stayed 7 nights in Jan 2026

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities
Staff, very friendly and responsive
Stayed 7 nights in Jan 2026

10/10 Excellent

Tim

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great here. Made me wished I looked for other Candlewoods to stay at for the next leg of our trip. Thanks 😊
Stayed 1 night in Jan 2026

8/10 Good

Reese

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, courteous staff TV didn't always work, bed was a little uncomfortable
Stayed 1 night in Jan 2026

10/10 Excellent

Tim

Travelled with family
Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Jan 2026

10/10 Excellent

Trish

Stayed 3 nights in Dec 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, property conditions & facilities
Room was great, dtaff was good
Stayed 3 nights in Jan 2026

8/10 Good

MISTY

Stayed 4 nights in Jan 2026

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities
We enjoyed our stay! The staff were friendly & helpful, the recent renovations felt fresh, the bed was comfortable, and the gym was well-equipped. We would definitely stay again if in the area.
Stayed 2 nights in Jan 2026

10/10 Excellent

Erick

Stayed 2 nights in Jan 2026

10/10 Excellent

Tyrese

Stayed 1 night in Jan 2026

2/10 Terrible

Taylor

Stayed 1 night in Jan 2026

8/10 Good

Kim

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Good value!
Stayed 3 nights in Jan 2026

2/10 Terrible

Stephanie

Stayed 1 night in Jan 2026