SpringHill Suites by Marriott Jacksonville

3.0 star property

Photo gallery for SpringHill Suites by Marriott Jacksonville

Exterior
Premium bedding, pillow-top beds, desk, iron/ironing board
Outdoor pool
Free daily continental breakfast
Premium bedding, pillow-top beds, desk, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pool
  • Laundry
  • 24/7 front desk

Explore the area

View map
4385 Southside Blvd, Jacksonville, FL, 32216
  • St. Johns Town Center
    ‪5 min drive‬
  • University of North Florida
    ‪7 min drive‬
  • EverBank Stadium
    ‪12 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪29 min drive‬

Room options

Suite, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(77 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds

8.4 out of 10
Very good
(82 reviews)
  • 32 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, Multiple Beds, Non Smoking (Pure)

7.6 out of 10
Good
(5 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, Multiple Beds (Mobility/Hearing Accessible, Tub)

9.0 out of 10
Wonderful
(8 reviews)
  • 32 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking (Pure)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Jacksonville

Located in Jacksonville (Southside), SpringHill Suites by Marriott Jacksonville is within a 10-minute drive of St. Johns Town Center and University of North Florida. .This hotel is 9.8 mi (15.8 km) from Mayo Clinic Florida and 11.9 mi (19.1 km) from Jacksonville Cruise Terminal.

What's nearby

  • Saint Vincent's Medical Center Southside - 5 min drive - 5.1 km
  • St. Johns Town Center - 5 min drive - 5.1 km
  • University of North Florida - 7 min drive - 7.4 km
  • EverBank Stadium - 12 min drive - 13.7 km
  • Mayo Clinic Florida - 13 min drive - 16.1 km

Getting around

  • Jacksonville Station - 21 min drive
  • Jacksonville International Airport (JAX) - 27 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Chick-fil-A - ‬5 min walk
  • ‪Jason's Deli - ‬1 min walk
  • ‪Cantina Louie - ‬8 min walk
  • ‪Phở Today - ‬4 min walk

About this property

SpringHill Suites by Marriott Jacksonville

Hotel in Jacksonville with free breakfast and a 24-hour fitness center
SpringHill Suites by Marriott Jacksonville offers 102 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 42-inch LCD televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Jacksonville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

Make yourself at home in one of the 102 guestrooms featuring refrigerators and microwaves. Your pillowtop bed comes with premium bedding. 42-inch LCD televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Don't miss out on the many recreational opportunities, including an outdoor pool, a hot tub, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and a television in a common area.
A complimentary continental breakfast is served daily from 6:30 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:30 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • No housekeeping service

Business services

  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2000
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

SpringHill Suites Jacksonville Deerwood
SpringHill Suites Marriott Deerwood
SpringHill Suites Marriott Deerwood Hotel
SpringHill Suites Marriott Deerwood Hotel Jacksonville
SpringHill Suites Marriott Jacksonville Deerwood
SpringHill Suites Marriott Jacksonville Deerwood Hotel
SpringHill Suites Marriott Jacksonville Deerwood
SpringHill Suites Marriott Deerwood
Hotel SpringHill Suites by Marriott Jacksonville Deerwood
SpringHill Suites by Marriott Jacksonville Deerwood Jacksonville
SpringHill Suites Marriott Deerwood Hotel
SpringHill Suites by Marriott Jacksonville Hotel
SpringHill Suites by Marriott Jacksonville Deerwood
SpringHill Suites by Marriott Jacksonville Jacksonville
SpringHill Suites by Marriott Jacksonville Hotel Jacksonville

Reviews

SpringHill Suites by Marriott Jacksonville Reviews

8.6

Excellent

8.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 587 out of 1007 reviews
Rating 8 - Good. 222 out of 1007 reviews
Rating 6 - Okay. 98 out of 1007 reviews
Rating 4 - Poor. 48 out of 1007 reviews
Rating 2 - Terrible. 52 out of 1007 reviews

Reviews

10/10 Excellent

Son

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to everything

Nice room with plenty of space. Very close to St Johns town center. Friendly staff here. Overall great experience for our 1st time staying here
Stayed 1 night in Jun 2025

10/10 Excellent

Drecka

Stayed 2 nights in Jun 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Staff & service, amenities
The staff was extremely friendly and helpful especially tanned skin male working yesterday very very good customer service. The only thing that would have made the stay better is if the hot tub worked that kind of broke my heart that was one of the reasons I booked that hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Katherine

Stayed 1 night in Jun 2025

2/10 Terrible

Andy

Disliked: Cleanliness, staff & service, property conditions & facilities
The ceiling paint was torn out and the smell in the room was awful. Couldn't stay for a night and told the staff ti cancel it. The person who was at the front desk told me to cancel throughout the app. They didn't refund even if i left at the same day because i couldn't stand the smell in the room . I wouldn't recommend it.
Stayed 1 night in Jun 2025

6/10 Okay

Ashley

Travelled with family and small children
Liked: Amenities
Our first room smelled SO musty when the AC turned off after an hour we couldn’t take it anymore. They did provide another room real quick and it smelled a lot better.
Stayed 1 night in Jun 2025

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service
It was very clean and I loved the space of the room we were in. The only thing is in the breakfast area there’s a lot of ceiling damage
Stayed 1 night in Jun 2025

6/10 Okay

Maxim

Stayed 1 night in Jun 2025

10/10 Excellent

Iris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Erivin, the concierge, was absolutely wonderful! Super friendly and helpful!
Stayed 1 night in Jun 2025

10/10 Excellent

Alexandra

Stayed 1 night in Jun 2025

10/10 Excellent

Isrrael

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 3 nights in May 2025

10/10 Excellent

SHARIANNE

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Jaylyne

Liked: Staff & service, amenities, property conditions & facilities
Everything was clean services10/10
Stayed 2 nights in May 2025

2/10 Terrible

Fernando

Stayed 1 night in Apr 2025

10/10 Excellent

Jane

Stayed 1 night in Dec 2024

10/10 Excellent

Jane

Liked: Cleanliness
Stayed 2 nights in Dec 2024

10/10 Excellent

Cherie

Stayed 1 night in May 2025

10/10 Excellent

Mayra

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Edward

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
You get the feeling that the employees here are really fighting losing battle with a property that badly needs renovated. The list of needed repairs and refurbishments at this Jacksonville Marriott location is very long. Some of the highlights are as follows. There are only two elevators at this location and one was broken for the entire length of our 3-day stay. The one working elevator would constantly get stuck on floor 2. Taking the stairs was then needed many times and sadly the stairwells were very dirty, Smelly and in disrepair. I have stayed at many spring Hill suites over the years and sadly this is the first time we have had this kind of experience at One of their locations. The toilet ran constantly and the carpet and couch were filthy in our room. The air conditioning was noisy and obviously needed repair. The hotel was sold out so we knew there was no reason to ask for another room as we overheard somebody else request a different room earlier and was denied. The staff was friendly and there is only so much I know they can do with such a badly overdue for renovation hotel. On the bright side, the breakfast was always good, well stocked and well prepared. I know they're better Springhill suites in Jacksonville as we have stayed in other locations. Will we now know to avoid this one until it gets badly needed renovations.
Stayed 3 nights in May 2025

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 1 night in May 2025

6/10 Okay

Shaunna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pool was dirty and hot tub wasn’t working. Elevator quit working but customer service was excellent.
Stayed 1 night in May 2025

6/10 Okay

Kathryn

Travelled with family
Liked: Cleanliness, staff & service
Hot tub was not working, which was a bummer because I booked here specifically because it had a hot tub. Other than that everything was decent and clean. Staff were friendly.
Stayed 2 nights in Apr 2025

10/10 Excellent

Keith

Business traveller, Travelled with partner
Room smelled musty.
Stayed 1 night in May 2025

6/10 Okay

Jason, Naples

Business traveller
Liked: Staff & service
The property was average. The elevator was not working properly on my floor and the room itself was a bit outdated and run down compared to similar properties. Certainly not more than 3 stars or worthy of a rating above 7.5.
Stayed 2 nights in May 2025

8/10 Good

Isaac

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025