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Springhill Suites by Marriott New Bern

3.0 star property

Photo gallery for Springhill Suites by Marriott New Bern

Free daily continental breakfast
Lobby lounge
Lobby
Studio, Multiple Beds
Front of property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Gym
  • Laundry
  • Air conditioning

Explore the area

View map
300 Hotel Drive, New Bern, NC, 28562
  • Place, New Bern Riverfront Convention Center
    ‪4 min drive‬
  • Place, Tryon Palace
    ‪4 min drive‬
  • Place, Pepsi Museum
    ‪4 min drive‬
  • Airport, New Bern, NC (EWN-Coastal Carolina Regional)
    ‪5 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

1 bedroom, premium bedding, desk, blackout curtains

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, premium bedding, desk, blackout curtains

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds (Hearing Accessible)

1 bedroom, premium bedding, desk, blackout curtains

Studio, Multiple Beds (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, premium bedding, desk, blackout curtains

Studio, Multiple Beds (Mobility/Hearing Access, Roll-in Shwr)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(54 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds

Studio, Multiple Beds

Studio, Multiple Beds

9.2 out of 10
Wonderful
(48 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About the area

New Bern

Located in New Bern, Springhill Suites by Marriott New Bern is in the historical district, within a 5-minute drive of Goshen Medical Center New Bern and Craven Arts Council & Gallery Bank of the Arts. .This hotel is 2.6 mi (4.2 km) from Tryon Palace and 2.8 mi (4.4 km) from New Bern Firemen's Museum.

What's nearby

  • New Bern Riverfront Convention Center - 4 min drive - 5.7 km
  • Tryon Palace - 4 min drive - 4.4 km
  • Union Point Park - 4 min drive - 5.7 km
  • Pepsi Museum - 4 min drive - 4.7 km
  • New Bern Grand Marina - 4 min drive - 5.4 km

Getting around

  • New Bern Station - 6 min drive
  • New Bern, NC (EWN-Coastal Carolina Regional) - 10 min drive

Restaurants

  • ‪Circle K - ‬4 min walk
  • ‪Chick-fil-A - ‬12 min walk
  • ‪McDonald's - ‬16 min walk
  • ‪Cookout - ‬8 min walk
  • ‪Starbucks - ‬13 min walk

About this property

Springhill Suites by Marriott New Bern

Suburban hotel with free breakfast and a fitness center
Springhill Suites by Marriott New Bern offers 109 accommodations with iPod docking stations and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. Smart televisions come with premium cable channels and Netflix. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 109 guestrooms featuring refrigerators and microwaves. Smart televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and separate sitting areas, as well as phones with free local calls.
Take advantage of recreation opportunities including an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, shopping on site, and a television in a common area.
Grab a bite from the snack bar/deli serving guests of Springhill Suites by Marriott New Bern. A complimentary continental breakfast is served daily from 6:30 AM to 9 AM.
Featured amenities include complimentary wired internet access, a business center, and express check-in. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:30 AM and 9 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Built in 2009
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • IPod dock
  • Netflix
  • Smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Living room
  • Phone
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 3:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Dining venue(s)
The following facilities are closed on Friday and Saturday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:00 AM to 11:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Springhill Suites Marriott Hotel New Bern
Springhill Suites Marriott New Bern
Springhill Suites New Bern
Springhill Suites By Marriott New Bern Hotel New Bern
Springhill Suites Marriott New Bern Hotel
Springhill Suites by Marriott New Bern Hotel
Springhill Suites by Marriott New Bern New Bern
Springhill Suites by Marriott New Bern Hotel New Bern

Springhill Suites by Marriott New Bern Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 652 out of 1001 reviews
Rating 8 - Good. 233 out of 1001 reviews
Rating 6 - Okay. 68 out of 1001 reviews
Rating 4 - Poor. 23 out of 1001 reviews
Rating 2 - Terrible. 25 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Lauren

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family stayed here for our family reunion and we will be back every year!
Stayed 2 nights in Aug 2025

10/10 Excellent

Martha

Stayed 1 night in Sep 2025

8/10 Good

Kelvin

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2025

8/10 Good

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

cameron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Muhammad

Stayed 1 night in Aug 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, property conditions & facilities
Very nice property, will stay again
Stayed 3 nights in Aug 2025

10/10 Excellent

George N

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Schirra

Liked: Cleanliness, staff & service, property conditions & facilities
cleanliness, hospitality and great for family. I appreciate the location. this state was incredible.
Stayed 3 nights in Aug 2025

10/10 Excellent

Samia, Newburgh

Liked: Cleanliness, staff & service, property conditions & facilities
The property is convenient. It’s close to other stores.
Stayed 3 nights in Aug 2025

10/10 Excellent

JOYCE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good stay
Stayed 2 nights in Aug 2025

10/10 Excellent

Ann Reyes

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was great with lots of choices, staff are friendly especially the housekeeper Melinda, shout out to her, she made our bed nice and clean and provided extra towels, she’s very nice. The facility is clean and quiet, it’s very accessible to the stores and restaurants. Very well recommended.
Stayed 5 nights in Aug 2025

6/10 Okay

Lauren

Liked: Staff & service
Disliked: Cleanliness
Room was dirty and dusty. Bathroom was dirty and in poor condition.
Stayed 1 night in Aug 2025

8/10 Good

Jamelia

Travelled with family, Travelled with family and small children
Great experience
Stayed 2 nights in Aug 2025

8/10 Good

Cherise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay. Accessible to just about everything you need. The bed was very uncomfortable. Staff was very nice and very professional
Stayed 1 night in Aug 2025

10/10 Excellent

Shanaya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great.
Stayed 1 night in Aug 2025

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities
We couldn’t check in due to no water in the hotel
Stayed 7 nights in Jul 2025

10/10 Excellent

Eleanor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Girl on desk was very pleasant
Stayed 1 night in Jul 2025

10/10 Excellent

Sergio Ivan

Stayed 6 nights in Jul 2025

8/10 Good

Francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

6/10 Okay

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was good. The free breakfast was not good. Food was not made well. Hotel was a little outdated.
Stayed 1 night in Jul 2025

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, very friendly, new, spacious
Stayed 1 night in Jul 2025

8/10 Good

Hazel

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I was in town for my fathers surgery and though it was a stressful situation, I had a pleasent stay at Springhill. The room was quiet, clean, and comfortable, and guest services were professional and cheerful. I was greeted while coming in and leaving. The breakfast was good and had a nice variety. I used the lobby to meet a couple of family members while my father's surgery was underway. The lobby was spacious and clean, and we were comfortable while talking. My daughter and grandson used the pool, and said it was nice. This is my third stay at the hotel, and it has always been a positive experience. The only complaint I had was that there were three of us and we didn't have enough towels. When I requested more towels, I was only allotted two more (for three people), and was told by the desk clerk that she was alone there and couldn't leave to get us more. But no offer was made for a later delivery. This was a minor inconvenience for an otherwise great stay. I wouldn't hesitate to stay there again.
Stayed 3 nights in Jul 2025

10/10 Excellent

Andrew

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 6 nights in Jun 2025